Saffron

Saffron

Someone from this business manages this listing.
Learn More
+44 28 7126 0532+ Add website
Hours
Sun
16:30 - 23:00
Mon
16:30 - 23:00
Tue
16:30 - 23:00
Wed
16:30 - 23:00
Thu
16:30 - 23:00
Fri
16:30 - 23:30
Sat
16:30 - 23:30
Improve this listing
Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Value
4.1 of 5 bubbles
Atmosphere
4.5 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Indian, Asian, Balti
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
features
Does this restaurant specialise in Halal food?
About
At Saffron we serve authentic Indian food, with a small European Selection available. We have been in the business for over 3 decades and are coeliac friendly and also offer a large Vegetarian selection. We are family friendly and offer a wide range of Mullins ice cream and homemade desserts. We have Live Music at the weekends and are well known for our Cocktails.
CUISINES
Indian, Asian, Balti
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
FEATURES
Delivery, Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Table Service, Live Music
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
4.0 of 5 bubbles381 reviews
Excellent
225
Very good
64
Average
32
Poor
26
Terrible
34
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

chris
Omagh43 contributions
3.0 of 5 bubbles
Apr 2022 solo
Visited for a celebration with a family group of 9. We were seated upstairs that the initial welcome and service was good. The poppadoms arrived and were fine. Then the started arrived and were okay but just okay. It took a few minutes to have them all come out and a few people were waiting a for several minutes. The main courses took quite a while to come out and service was very poor: we had to go try very hard to get staff attention for some drinks. Main courses were okay but one diner was waiting for about 20 minutes for their main course as the wrong order was brought out. This meant that he had not got his main course when the rest of the table had already finished. Some of the sides also never made to the table - at all, although they did make it to the bill! Service for the second half of the meal was non existent even though the restaurant was not really that busy. It took ages to get our bill after we asked for it and when we pointed out that some thing never arrived they were removed from the bill. Food was ok but due to the awful customer service we will not be back again.
Written 14 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tigertribal
Craigavon1044 contributions
4.0 of 5 bubbles
Oct 2020 none
Our starters of onion bhjai was a bit spicy & the samosa was a bit bland. Mains of a chicken & a lamb biryani were delicious & packed with meat, both ample portions. Reasonably priced. Covid-19 restrictions applied ie hand sanitizers, table service only, visors worn by staff.
Written 26 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trail316835
1 contribution
5.0 of 5 bubbles
Sept 2021 none
Called into Saffron on Friday - greeted by Suki who showed us to our table. As on every occasion in the restaurant the staff are attentive and friendly. From the extensive menu and wine list you are always spoilt with choice. The starters arrived 15 minutes after our order was placed allowing us time to enjoy the wine and beer we had ordered. The main courses – a tandoori mix and lamb korma served with rice and nan were outstanding. 5* restaurant. Will be back very soon. Paul & Katrina.
Written 12 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SukiNagra
Dear Reviewers thank you for taking time out to write your lovely 5* review. We are a small local business and your positive feedback means a lot to the whole Saffron team. Glad you enjoyed the authentic dishes and we look forward to seeing you again.
Written 30 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Angela B
Ireland11 contributions
2.0 of 5 bubbles
Sept 2020 couples
I went to this restaurant last evening. My partner had read many reviews beforehand, some bad and obviously some good but we decided to give it a go anyway. Not the best meal, we were given poppadoms to start which we didn't ask for (but not complaining), with some sauces in very tiny pots on a plate which was too small to hold them. We then had onion bhajis to share which tasted like they could have been cooked for longer, a bit soggy. Then came the curry's, they were OK, but they tasted very similar and kind of like from a jar?! My partner hated his. Also served in a cereal/soup bowl, limited veg in them too. The bowls were very hot as if they had been microwaved. When we had finished we told the waitress who collected our plates and big leftovers our opinion and I think we got the bhajis for free. Wouldn't go back, however staff very pleasant, apart from seeing the waitress laughing to other staff about our comments regarding the meal on her way back to the kitchen, which I thought was rude. At the end of the day we are customers, well not anymore.
Written 6 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sorcha79
Dublin27 contributions
1.0 of 5 bubbles
Aug 2021 none
Myself and my boyfriend went here for dinner on a week night and having eaten here once, it's safe to say I would not repeat the experience nor would I recommend it to others. The service was terrible and we had to ask the waitress serving us twice to bring us the poppodoms which were supposedly included with our starters. When we did get the poppodums, they were very clearly stale and the mixed starters of onion bhajis etc were bland and insipid. The mains weren't any better and I took a couple of bites of my chicken jalfrezi (you would think this dish wouldn't be possible to screw up!) and it was so bland I ended up leaving it. The impression we had was that they really didn't care about their customers experience so needless to say we didn't leave them a tip!
Written 15 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SukiNagra
Dear Reviewer thank you for taking time out to write your review. I am sorry that you did not enjoy your experience and I can only say that I would not let one visit put you off visiting again. We have been in the restaurant business for over three decades and care very much about our customer feedback. The dishes are authentic and as they are cooked from scratch - they can be altered to your individual taste. This allows customers to have their dish exactly the way they like it.
Written 30 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AndreaMcLaughlin21
2 contributions
1.0 of 5 bubbles
Aug 2021 family
We arrived for food at 6.30pm. We were seated upstairs (usually the lady with short grey hair serves us downstairs and she is an amazing waitress, so attentive). But unfortunately, this night we were seated upstairs. We got our order taken promptly and our starters arrived 15 mins later. It was downhill from here. 35 mins later we still didn't receive our main courses despite asking three times where they were. When we got up to leave after waiting now 45 mins, we were told "your mains are just on the way" I told her it was far too late and that I was appalled by the service, they replied with, "if you wait for 10 mins my manager might give you discount" I told her absolutely not, I'll pay for what I had and I was leaving. So appalled as I would have visited a few times and always got exceptional service downstairs.
Written 19 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SukiNagra
Dear Reviewer thank you for your review. We appreciate all feedback, both positive and negative. I noted that your visit was in August 2021. During this period the hospitality sector were all going through turmoil, having recently come out of lockdown. Our restaurant, as were many other restaurants, was often left short staffed - having received very short notice. This was due to staff either having contracted COVID or having been in close contact with someone. Therefore, at times, service was slower than we would have liked and thankfully most of our customers understood the pressure that the hospitality sector were under. I hope you will not let this one bad experience put you off visiting again. Thanks
Written 3 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Johnny Fortune
Derry2 contributions
2.0 of 5 bubbles
Mar 2020 none
Order a takeaway here occasionally and recently wanted to try something different on the menu, while I was ordering, another phone was ringing in the background, and I could tell the woman was flustered that I just didn't just want to order A B & C and hang up. I asked a couple of different questions about things I hadn't tried and was thinking of ordering, Still the other phone continued to ring loudly in the background after what was no more than 2 minute she said "Could you hurry up please we are busy". Not exactly what I would call front of house staff etiquette. If that is the stress levels this place can handle, answering one phone while another is ringing means you are abrupt to your paying customers you, I think the paying customers will become EX customers, this one certainly has. There is more than one Indian restaurant and I like my food with a side order of rice or naan not a side order of attitude . Bye.
Written 29 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Áine R
2 contributions
1.0 of 5 bubbles
Dec 2020 couples
We would eat in the restaurant a good bit and we order lot and have been customers for a long time but the past two times we have ordered there had been issues. Two drinks were forgot the first time and we were told they would be sent up they were not sent. Tonight we ordered a chicken mardras and a prawn madras and waited 1 hour and 30 minutes and received a wrong order we were sent chicken vindaloo! When we rang up they send they could credit the account or send one up but it would be a while absolutely no rush to correct the order!! I feel like it will be a while before we're back or even order again
Written 19 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gary W
4 contributions
2.0 of 5 bubbles
Aug 2021 family
Celebratory visit for 7 of us last night. Normally its an OK restaurant but last night was simply bad from start to finish. From flat beer, missing starters to over an hour wait for mains, all meals looked and tasted similar (they shouldn’t have been) through to staff inattentive, noisy behind the scenes (dropping bottles from waste height into bottle bins near our table). Whilst other dinners simply upped and left we tried to be understanding and supportive thinking things would improve. They didn’t. Can’t say we will be back there again.
Written 12 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SukiNagra
Dear Reviewer thank you for your feedback. The pandemic has affected many businesses and unfortunately our restaurant has also suffered due to staff shortages, during the pandemic. We have all worked together as a team to give our customers the best possible experience, as we take pride in our authentic food, good customer service and the surroundings. I hope you will not let this one visit put you off from visiting again.
Written 30 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shan
1 contribution
1.0 of 5 bubbles
Oct 2020 couples
I made an order for delivery, the man talking on the phone rushed the phone call I wasn’t finished saying my order and he interrupted me telling me how much it was and how long it would be, twice I got interrupted when I wasn’t finished. I asked for an extra samosa and onion bhaji in the portions, the man said ok but I feel like he wasn’t listening to me. He didn’t ask how i wanted to pay, it was very rushed. We are currently self isolating so I rang them back to pay by card and to go over the order and a girl picked up, her customer service wasn’t great at all she was very blunt. I asked her to repeat the order and she didn’t say about the extra samosa and onion bhaji so I asked her and she said hold on a minute, I could hear her saying in the background “I told her that”. She came back on the phone and said naw we don’t do that, I told her that the man I was chatting to 2 minutes before just told me that I could and I have ordered it like that before and paid extra and she said “well I don’t know who you were chatting to.” Shocked at how hostile she came across I didn’t know what to say and was really disappointed. I don’t care about the extra samosa and onion bhaji it was the awful customer service.
Written 28 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sophie M
1 contribution
1.0 of 5 bubbles
Jun 2021 family
Usually a great restaurant but the last few weeks we had arrived there had been a waitress with long blonde hair which she has constantly been swinging around the restaurant whilst I was eating my food. I felt very uncomfortable as it wasn’t tied back and I could see her playing with her hair up at the bar and then touching and serving customers.this hasn’t been the first time this has happened it has been multiple times and every time we arrive her hair is either down or tied up but the pony tail still swinging around. I think this is just unhygienic as there is food and drinks beening served to customers and I just think all hair should be tied back suitably in a restaurant. I just was not one bit happy as I wasn’t comfortable eating my food.
Written 20 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Senni Perumal
Detroit1 contribution
5.0 of 5 bubbles
Jan 2020 none
I am of Indian descent and live in Detroit, MI, USA. The food at Saffron beats all the restaurants back home and the atmosphere is very vibrant. Highly recommend the Vegetable Pakora or the Onion Bhaji as starters and any of the main courses!
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

holiday602
Lisburn263 contributions
2.0 of 5 bubbles
Sept 2022 family
Poppadums were served with Sriracha sauce and a yoghurt which had curdled and was off. The mango chutney was fine. Main dishes, veg biryani was ok and restaurant accommodated request for no onions which was appreciated. However, ‘masala’ sauce was not masala, and tasted as if it came from a jar. Equally, the paneer korma, paneer itself was good but sauce tasted from a jar. Very disappointed and would not recommend. Not an authentic Indian meal.
Written 9 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trevor H
54 contributions
5.0 of 5 bubbles
Sept 2021 none
Excellent meal in a nice atmosphere once again at Saffron. I understand that Saffron, like many restaurants, had a bit of a 'wobble' when getting going again after lockdown. Let's give Suki Nagra some appreciation for picking the place up and returning to expected superb standard in very difficult circumstances. In a previous review I said that this was the best Indian in the World - at least to my taste! Saffron still is.
Written 1 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SukiNagra
Dear Reviewer thank so much for your lovely review. Lockdown has been tough on many of us in the restaurant business and it is nice to see positive feedback from our customers. We really appreciate it. Thanks.
Written 30 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mayank G
1 contribution
1.0 of 5 bubbles
Jun 2021 friends
Food at this place is tatally blend, i am not going to say anybody to go there and have some. We were having biryani but it taste like we are eating pulao and the butter chicken tasted like chicken with tomato soup. It was a terrible experience. I have never ever had this kind of terrible food in my life.
Written 29 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SukiNagra
Dear Reviewer Thanks for your feedback. Our dishes are made from scratch, after you order. This allows you to make the food spicier - if that is how you like it. Our experienced staff can advise you on the dishes and what may suit your palate and we pride ourselves on our authentic Indian food.
Written 30 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-15 of 373
Best moderately priced restaurants
See all
Sponsored
Shipquay Restaurant
££ - £££ · Irish, European, British
Walled City Brewery
££ - £££ · Irish, European, British, Contemporary
Cedar
££ - £££ · Lebanese, Mediterranean, Middle Eastern
Spaghetti Junction
££ - £££ · Italian
Shipquay Restaurant
££ - £££ · Irish, European, British
Timberquay
££ - £££ · Irish, European, British, Contemporary
Fitzroys
££ - £££ · American
Mama Masala
££ - £££ · Indian
Quaywest
££ - £££ · European, British, Gastropub
Browns in Town
££ - £££ · European, British, Contemporary
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

SAFFRON, Derry - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Things to DoFlightsHoliday RentalsTravel StoriesCruisesCar Hire