Hello, I was in having a spot of lunch with my husband when the woman behind the till was very rude and it looked as thought she was on drugs she was dropping money and spilling my coffee, both mine and my husbands sandwich was...very badly presented. I didn’t manage to get the woman’s name, she had glasses blonde hair and hair tied up. I won’t be back.More
4 of us are at the Ellon Symposium after hearing lots of positive feedback. However, I cannot agree. I ordered a triple deck sandwich. The bread (a bloomer) was stale or had the consistency of gluten free bread and in my opinion was inedible. I...just ate the contents of sandwich which was very nice. Also the homemade coleslaw was fizzy. My granddaughter had ordered a pancake with maple syrup but the waitress had completely forgotten about it and was only served when we were nearly finished our meal and only after being reminded. This too was inedible! She loves pancakes but one mouthful was enough, it too, was hard and stale. We all taste tested it and agreed with her. At the end of the meal, I informed the waitress of our findings. She apologized and said the bloomer bread was brought fresh that morning?!? Also that the pancakes were made fresh in that morning?!?!More
Immediately following my order being taken and being told to sit at a table, that particular member of staff promptly left the premises. Subsequently. it was clear that staff training was being undertaken (one on one) but I sensed that all was not well. Customers...came and went and it took over half an hour for my order to arrive. I was told that they thought I was with some other customers??!!? . Although apologies were made and I was seated at a table directly in front of the counter throughout, I was not impressed with the experience.More
On a recent leisure visit to Peterhead I dropped into the Symposium Coffee House. The good: lovely staff and they serve large flat whites. Almost no other cafe does this. An eight ounce flat white might be the tradition, but it is too small. The...crispy bacon bagel was very nice. The not so good: I didn’t enjoy the coffee. I don’t know which blend is being used, but you could do better. The coffee had 6 shots in a 16oz mug. I wonder what size the shot is? At home I use 18g of coffee to 36g of water then top up the rest with steamed full fat milk in a 12oz cup. There was too much water to too little milk, and the milk was semi skimmed. Full fat really is a must to make a decent coffee. I needed four sachets of sugar to make it palatable. Although honey for pancakes was on the menu, none was available. I wondered if the coffee making was poor at this branch so I nipped along toFraserburgh for a comparison. The staff were lovely again, but the coffee wasn’t. It was the same quality as the Peterhead branch. I have come to the conclusion that getting a decent coffee in Peterhead is probably a difficult thing, but have noticed in the other reviews that people really rate the coffee. My first decent flat white was back in Costa Coffee in Aberdeen, where they use full fat milk and a decent blend, with a decent ratio of milk to water.More
The cafe is very central and ordering was done via the mobile. Lovely coffee and cake and good service
Had never been here before but since we were in the area we decided to give it a try, both had cappuccino and shared a large pancake and both were excellent!! Will definitely visit again when in Peterhead. Staff were lovely and friendly too. Great...place for a coffee stop :)More
stopped off after going to Prison Museum. Excellent coffee. Lively place. Great decaffeinated americano. Great covid secureness
Had a really marvellous 3 course meal last night. Minimalistic Menu which saves lengthy decisions, and it was a no-brainer for me. Cullen Skink, Haddock 😋 Bruschetta, Chicken Goujons, and a cheesecake to share. The meal was very cheap too, as it was in-line with...the current deals going on around Covid. All tables were well spaced and all health and hygiene regulations were adhered to. Excellent service, and great tasting food. Thank YouMore
This is great to read!! Thank you for taking the time to write your review. Thanks, Paul (owner)
My Husband and I placed an order with the click and collect. The coffee was great however when we got it home we found out that the food we ordered was wrong. I specifically asked for no cheese on my chilli chicken bagel, it did...say no cheese on the recipt. Which is why I didn't check it in the car. Opened it up to find it did have cheese on it and had to try and pick it all off before eating the bagel. Everything else was fab just a shame about the mistake as it ruined the bagel for me as I couldn't get all the cheese out. Still an awesome place to grab a coffee or hot chocolate.More
Symposium are our local coffee shop in Peterhead, have visited all three here, the ones in Longside & Ellon too. Hot chocolate & coffees are amazing! Their food is great and their staff so friendly. Open for takeaways just now at Asda, Peterhead...go for it,...you will not regret it & you will be back!More
This coffee shop and the other branches of Symposium Coffee Shops my friends and I have visited, have been amazing. Great coffee,great fresh homemade bakes and instore pancakes, great staff in all the shops we visited great atmosphere. Highly reccomend by myself and my pals...and visitors we haven taken to the shop. Dont forget you can take home their own selected ground coffee or beans blended by themselves. Very happy customer.More
Thank you :) very much appreciated!
Best coffee around by far The Staff Are always friendly and remember my order Very Quick service with a smile
I find that all the Symposium coffee houses in, Peterhead/Ellon/Longside very friendly and helpful. During the lockdown I am so gratfull that they had the insight for click and collect or delivery. I can not fault them in any way at all. And the coffee...is so fine, I bought my own supply which they also sell. 10 out of 10 from me. Well done guys.More
First class customer service, not impeded by current restrictions. Very professional and awesome coffee as always!!
My wife and I (more wife) is obsessed with the place! Being that she can only drink decaf, and not a lot coffee houses do decaf! Been going since the start, never been an issue! The food is great, coffee is great! ☕️🖤
