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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£5 - £20
CUISINES
Cafe, British, Bar, Pub
Special Diets
Vegetarian Friendly, Vegan Options
View all details
meals, features, about
Reviews (30)
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30 results
Traveller rating
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4
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2
8
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LanguageEnglish
Traveller rating
16
4
0
2
8
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Reviewed 2 weeks ago

My wife and I discovered the Crichton Central Cafe about 2 years ago and have visited whenever we go to Dumfries and have had many good experiences with food, drink and pleasant staff. However, we visited about a month ago on a sunny Sunday lunchtime,...sat outside and a waitress came and took our order. We sat patiently and waited and saw food and drink being served to others who had arrived after us. After waiting for 25 minutes I went inside and asked how much longer our food and drink would be. The waitress who took our order looked rather sheepish, checked the info on the electronic till and said that there was no order alongside our table number. There was no apology. I was asked to repeat my order and told that it would be served as a matter of urgency. When the order was brought to the table the same waitress said that she had taken the cost of the drinks off our bill and added that we could have a free traybake each. Still no apology. My wife had ordered a BBQ chicken salad, which clearly stated a boiled egg within the contents. The salad arrived without a boiled egg but we couldn't face having to complain again. We ate up, paid our bill, collected our traybakes, got an apology at last, and left. We had intended to refrain from using the place again but were missing the place so returned, again on another sunny Sunday. We both ordered a salad bowl, and asked the waitress if it included a boiled egg and were re-assured that all salads were served with a boiled egg. The menu also stated that the salad bowl contained a serving of cous cous. When our food arrived, both salads were completely eggless, which was bad enough, but neither of them had any cous cous. We did notice that there was some kind of bean medley in the bottom of the bowls. When we paid the bill and questioned the omissions we were told that chef had run out of cous cous so had put some beans in. When we asked about the eggs we received a shoulder shrug. I find this behaviour unacceptable. It is my belief that we should have been informed that two in gredients were missing and asked if we still wanted a salad. Also there was no reduction in price due to the omissions. In fact on the way home we realised that we had been overcharged by £2. We won't be returning, such a shame because prior to these two experiences we loved the place.More

Date of visit: June 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

The food was outstanding and the service was good as well, I would really recommend visiting this place for lunch, breakfast or just a coffee with friends. It is a really good option for lunch especially, over all very good.

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 May 2024

I played here last Saturday. Superb venue - great sound all provided by an excellentsound engineer. The staff were very friendly. All in all a very positive experience. The audience loved it.

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2024

Very rude blonde staff member, not the older one, acted like she couldn't be bothered, and overcharged. The young girl who brought our food however was very nice

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2024

Great facility, very comfortable. Food was delicious and coffee - excellent! Staff were very friendly. The area is absolutely beautiful with many interesting buildings.

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 16 April 2024

Thank you so much for your lovely comments, we do hope you will visit us again very soon, yours Andi Martin, Venues Manager

Reviewed 10 March 2024

Going downhill like the bistro did. About the 3rd time I’ve been here and left as service is so poor. Told by 2 staff members they will get someone to take my order. Still waiting 20mins later!More

Date of visit: March 2024
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Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 15 March 2024

Thank you for your review. I am sorry that your experience fell short of our usual high standard. This is not the normal as you can see from previous reviews, and I will address the issues you raised with our management team. Pleae do contact...More

Reviewed 10 February 2024

Popped in today for a hot drink and cake, lovely place comfy relaxing chairs, we were asked if we were dining in or takeaway said we were eating in, we were asked to take a table anywhere and we will be served there. Lovely staff...order taken after 5 mins very quick service even though it was busy, will come back again and have lunch as the sandwiches and jacket potato’s looked good.More

Date of visit: February 2024
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Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 27 February 2024

Thank you for taking the time to write your lovely review. We are delighted you enjoyed your visit and look forward to welcoming you back soon

Reviewed 26 January 2024

Very nice cafe , and dog friendly, great coffee and a selection of cakes did visit about 2pm and they had no scones left the only downside is a wee bit slow ( not very busy at time of visit)

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 27 February 2024

Thank you for your review, we are pleased that after our trial period dogs are now welcome in the cafe area. We do enjoy a visit from our K9 friends

Reviewed 14 January 2024

* The staff are very friendly and attentive * Great food at a reasonable price * It is immaculate * The surroundings are beautiful

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2023

Excellent value for money! Great service, Great food! Very friendly young waitress! All round super experience

Date of visit: December 2023
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Reviewed 25 November 2023

Great spot, great coffee and great prices. Lovely setting and pleasant staff. Will be back for the soup and sandwich combo again soon!

Date of visit: November 2023
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Reviewed 18 November 2023

Scone was stale. Service was terrible I counted 7 staff for 3 tables and still took 30 mins to get served.

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2023

Very nice place. Lovely food and quick service. The seating is very comfortable in the lounge and the view is great.

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 6 November 2023

Thank you so much for your lovely review! We hope to see you back soon. Tell all you friends about us!

Reviewed 16 September 2023

Lovely food, nice casual atmosphere and friendly staff! Bonus points for pram space and the best views!

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 6 November 2023

Thank you so much for your lovely review! We hope to see you back soon. Tell all you friends about us!

Reviewed 2 September 2023

Great venue and great service! 😊Samantha and Niamh were fantastic. Will definitely be back 🍳 🍰 ☕️

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easterbrook Bistro Dumfries, Marketing at Crichton Central Cafe, responded to this reviewResponded 6 November 2023

Thank you so much for your lovely review! We hope to see you back soon. Tell all you friends about us! Ill be sure to pass on the gold stars to the girls

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CRICHTON CENTRAL CAFE, Dumfries - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Crichton Central Cafe

Yes, Crichton Central Cafe offers takeaway services.

Crichton Central Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 5