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) #95 of 98 Restaurants in Dumfries ££ - £££ Italian, Pizza
4 Academy Street, Dumfries DG1 1BY, Scotland
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  • Excellent33%
  • Very good0%
  • Average13%
  • Poor0%
  • Terrible54%
3 weeks ago
“Food yes, service no”
6 May 2017
“First time and will never gain”
Closed Now
All hours
Italian, Pizza
££ - £££
4 Academy Street, Dumfries DG1 1BY, Scotland
All Details
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Reviews (15)
Traveller rating
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1 - 10 of 15 reviews

Reviewed 3 weeks ago via mobile

Been a loyal customer to Benvenuto for years, the pizza is the best in town. However if you're looking for good customer service you won't get it here. The service has been steadily going down hill for years. Ordered for a pizza on the phone...More

Thank reviews369
Reviewed 6 May 2017

Pizza looked like you bought from supermarkets. Not impressed , first time and never again, go somewhere else

Thank Farfaraways S
Reviewed 5 October 2016 via mobile

Placed and order for 2 pizza's. We were told delivery before the hour and it arrived an hour and a half later. One pizza wasn't the right order and both were cold. I phoned to complain and ended up with Rosa coming to the phone....More

1  Thank Stafford30
Reviewed 24 September 2016

Phoned to complain about an issue with Benvenuto a week ago having had to wait 35 minutes for a pizza when told to come round and it would be made immediately, the very pleasant gentleman who answered the phone assured me that next time I...More

1  Thank Properpizza
Reviewed 27 July 2016 via mobile

Very nice subrise. Good nearly homemade taste Italian food in the middle of Nice. Pricelevel very comfortable and fast friendly service.

Thank Markku H
Reviewed 2 June 2016 via mobile

Please save your money and don't order from here.me and my partner are vegetarians.we ordered two cheese pizzas when it arrived at 950....the order was wrong again for the four time in four weeks.so I rang the shop and they said they will send other.30...More

2  Thank Jimbo S
Reviewed 12 February 2016

A few weeks ago ordered a takeaway via JustEat - were given a delivery time which came and went - so I phoned and was assured it was en-route. It arrived ages later - stone cold. Gave them the benefit and tried again tonight by...More

1  Thank jwdumfries
Reviewed 17 January 2016

been in a few weeks ago for a take away, pasta tub was half full watery and freezing cold, thought I'd give them another chance and went back tonight for another take away and yet again my pizza and pastas were both freezing cold and...More

2  Thank As1432
Reviewed 20 December 2015

phoned a takeaway at 5.29pm for 1 pasta dish and 1 panzanella, phoned again at 7.14 as still no food. (only waited so long as it a sat night and the wkend before xmas). Told on the phone our order would be next to be...More

1  Thank chizzlechops
Reviewed 7 April 2015 via mobile

by far the best italian takeaway i have ever tried. Excellent service by a very professional team. Great choice and value for money it ticks all the boxes. Well done to all benvenuto staff

Thank mayfair2015
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Nearby Attractions
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.34 miles away
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.40 miles away
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.43 miles away
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.31 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Delivery, Takeout
Open Hours
15:30 - 22:00
15:30 - 22:00
15:30 - 22:00
15:30 - 22:00
15:30 - 22:00
15:30 - 22:00
15:30 - 22:00
Location and Contact Information
  • Address: 4 Academy Street, Dumfries DG1 1BY, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Dumfries and Galloway  >  Dumfries
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