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Unit 9 Cuckoo Bridge Retail Park Glasgow Road | DUMFRIES CUCKOO BRIDGE/Cuckoo Bridge Retail Park,, Dumfries DG2 9BF, Scotland
+44 1387 259596
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  • Excellent12%
  • Very good7%
  • Average20%
  • Poor12%
  • Terrible49%
5 Aug 2017
“Need attention”
10 Jul 2017
“Not bad.”
Restaurant Hours
Fast food, American
Unit 9 Cuckoo Bridge Retail Park Glasgow Road | DUMFRIES CUCKOO BRIDGE/Cuckoo Bridge Retail Park,, Dumfries DG2 9BF, Scotland
All Details
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Reviews (40)
Traveller rating
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1 - 10 of 40 reviews

Reviewed 4 weeks ago via mobile

I visited kg for my lunch and the service was slow and when I received my chicken it was cold and raw in the middle I wouldn't recommend kfc in Dumfries to any one

Thank Robert S
Reviewed 19 August 2017 via mobile

Visited the venue just after lunchtime. Staff all very friendly and helpful. The food was really good and the extra sides went down well. As usual great value for money.

Thank William R
Reviewed 5 August 2017 via mobile

The food is usually good but the store is extremely under-staffed. It's supposed to be a fast food chain and you are waiting around 10 mins for your food. I'm not sure if they're struggling to recruit or just trying to save money.

Thank AnonAnonymous95
Reviewed 10 July 2017 via mobile

It always takes ages to get your food in here and this time was no exception.The booth style seating was so narrow-it was impossible for my fiance and i to sit in comfort.There was a ridiculous amount of ice in the drinks.The food itself was...More

Thank maukatt
Reviewed 18 February 2017 via mobile

Kfc is good for the family but it takes ages to get served if there is loads of customers waiting as there us only one person serving out front and they are doing a job of 3 people at once.

Thank X866NCheatherh
Reviewed 2 February 2017

KFCs shouldn't vary but they do. Dumfries KFC is one of the best. It's clean, consistent and the food is hot. The staff are always friendly and helpful. Why can't they all be like Dumfries ?

Thank Neil A
Reviewed 29 January 2017 via mobile

Went to KFC with my husband and grandsons, had a long wait for our food and when it finally arrived it was lukewarm and not at all enjoyable, there was no napkins available, air conditioning was on so the place was cold, tables needed cleared...More

1  Thank bakesthebuilder
Reviewed 5 December 2016 via mobile

Decided to have wee treat after long day. We got in just in time, although had to wait a while. There are signs for staff and management so did think it might be little poorer than normal. The food was good after the wait thankfully....More

Thank Joanne R
Reviewed 15 November 2016 via mobile

This must be the slowest KFC on the planet,KFC never ready and it doesnt get time to get rid of the grease out the frier straight into the packaging.The place stinks of grease tables not cleared and bins overflowing outside.Been a few times orders are...More

Thank James G
Reviewed 29 October 2016 via mobile

Never enough staff, food sits for ages, dried out chicken, hair in food, getting orders wrong, car park bins overflowing, dirty tables, just some of the experiences I've had at this KFC!! Drive down to Gretna services if you want a KFC!!

1  Thank Lamb87
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Highchairs Available
Good for
Location and Contact Information
  • Address: Unit 9 Cuckoo Bridge Retail Park Glasgow Road | DUMFRIES CUCKOO BRIDGE/Cuckoo Bridge Retail Park,, Dumfries DG2 9BF, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Dumfries and Galloway  >  Dumfries
  • Phone Number: +44 1387 259596
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