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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$8 - US$20
CUISINES
Pub, Scottish
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Reviews (250)
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250 results
Traveller rating
87
43
31
39
50
Traveller type
Time of year
LanguageEnglish
Traveller rating
87
43
31
39
50
Show reviews that mention
All reviews rotisserie chicken mixed grill custard half chicken relaxed atmosphere craig trace
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Reviewed 2 weeks ago via mobile

Staff are excellent . Very attentive without being over bearing . Relaxed night with friends for a few drinks. Pricing is competitive.

Date of visit: January 2022
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 1 week ago

Thank you very much for the positive feedback! We are thrilled that you’ve enjoyed your experience. -Kevin

Reviewed 5 December 2021 via mobile

Always great service, overall, lovely food. However we have noticed a slight decline with fertain foods. For example, the nachos is cheese oaste which is cheap to buy but not giving customers the best standard. Why is it not real fresh cheese. The King Prawns...starter is not King Prawns, I have ordered it twice, no king Prawns and very few baby Prawns However, good ovetall, these are suggestions. Thank youMore

Date of visit: December 2021
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 7 December 2021

Thank you for the feedback. We take everything into consideration. We are glad to hear you have enjoyed the service here at the Old Gatehouse. It is unfortunate to hear that you haven’t enjoyed the rarebit sauce on our new nachos, however we would be...More

Reviewed 20 November 2021 via mobile

Lovely lunch with our girls. I had the lamb shank, my wife the rotisserie chicken and the kids sausages with chips and then ice cream. Food was great, portions good and at a very reasonable price. Staff was also very nice. We will come back

Date of visit: November 2021
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 23 November 2021

Thank you very much for the positive response. We are very glad you have all enjoyed your food and had a pleasant experience. Hope to see you again soon! Thanks again, -Kevin

Reviewed 24 October 2021 via mobile

Visited many times and staff are very courteous and friendly. Always made to feel welcome. Atmosphere is very relaxing and always have a good time be it drinking/having a meal or just having a coffee. The new cinnamon latte is delicious!

Date of visit: October 2021
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 11 November 2021

Thank you very much for leaving such a positive review! We are thrilled you enjoy the experience at the Old Gatehouse and the new flavours in our coffee range. Hope to see you again soon! Thanks again Kevin

Reviewed 21 September 2021 via mobile

Came after a hard days work because we didn’t have anything in the house and couldn’t be bothered cooking. I had the half rotisserie chicken and it was so good! Gravy was perfect compliment and the fries nice and crispy! Such a relaxed atmosphere and...our server Cara was fantastic! Thanks for a great start to a chilled evening!More

Date of visit: September 2021
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 11 November 2021

Thank you so much for the positive feedback. We are very happy you’ve enjoyed your meal with us and the service from Cara. Happy to have helped you enjoy your chilled evening. Thanks again Kevin

Reviewed 13 September 2021 via mobile

Visited tonight for a meal it was very nice chicken curry and a mixed grill but I’m totally shocked with the amount of customers wandering about without face coverings staff made no effort to remind them this is a requirement when getting up from your...table very concerning situation we didn’t feel safe or comfortable this situation needs immediate cause for concernMore

Date of visit: September 2021
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 11 November 2021

Thank you for the response. We appreciate every bit of feedback and we use it to improve. We at the Old Gatehouse take COVID regulations very seriously so this is certainly an issue we have addressed and continue to keep close watch on. Thanks again...More

Reviewed 7 September 2021

I should firstly say the staff are always lovely and the bar is great but the food is always so disappointing. Pre covid I enjoyed coming here for food however since they have reopened the food has been terrible. I've been a couple of times...this year and I've been disappointed each time. My husband ordered a chicken salad which came with no dressing and the salad leaves were slimy. I ordered a burger and it was so basic it was literally just a burger with bacon and oven chips. It's a shame as it's a local place for us and I just wish the food was better :(More

Date of visit: September 2021
Helpful?2  
Lindsey B, General Manager at Old Gatehouse, responded to this reviewResponded 18 November 2021

Thank you for leaving a response. It does mean a lot and helps us improve. We are sorry to hear about the standard of your meal. We have since launched a new, more vibrant menu which shares more similar to the pre-COVID menu. We would...More

Reviewed 3 September 2021

Waited ages for service. Soup was freezing, and chips had been cooked in old oil! Food was swimming in grease! Will not be back. 😒More

Date of visit: September 2021
Helpful?2  
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 18 November 2021

Thank you for leaving feedback. We are very sorry to hear about the quality of your experience. We hold ourselves to a high standard. We have since made some changes and launched a new, more comprehensive menu and would love to have you back. If...More

Reviewed 28 August 2021

We sat outside which was open and comfortable. Service was good and friendly. I was pleased with the vegan options and had the vegetable pie which was excellent. The veg was perfectly cooked, not over, not under but perfect and I enjoyed almost as much...as the pie itself.More

Date of visit: August 2021
Helpful?1  
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 18 November 2021

Thank you very much for the positive feedback. We are very happy to hear that we have been able to accommodate your requirements and we cannot wait to have you back. Thanks again -Kevin

Reviewed 21 August 2021

Craig and his staff are 'simply the best' Friendly, helpful, and funny! Whether we're having a glass or two of wine, a meal or just coffee with friends he and his staff go out their way to make us feel welcome. Thanks again, see you...soon!More

Date of visit: August 2021
Helpful?
Lindsey B, Marketing at Old Gatehouse, responded to this reviewResponded 22 August 2021

Many thanks for taking the time to leave such positive feedback , we hope to see you again soon Thanks Lindsey

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Questions & Answers
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clawson105
27 March 2019|
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Response from Lindeyb065 | Property representative |
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Frequently Asked Questions about Old Gatehouse

Old Gatehouse is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5