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Gyle Avenue | South Gyle, Edinburgh, Scotland
+44 131 452 0000
Website
Today
08:00 - 22:00
Open now
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Hours:
Sun - Thu 08:00 - 22:00
Fri - Sat 08:00 - 23:00
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368 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Roscommon, Ireland
Level Contributor
96 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 4 days ago NEW

Food was overpriced, overcooked and dessert was not available. Plus we were made to feel like we had to rush our meal. Staff could do with some basic customer service training. My experience does not entice me to visit any restaurant associated with the Frankie and Benny's chain again.

Helpful?
Thank Mordack
2 reviews
Reviewed 1 week ago via mobile

Do not expect a gourmet meal. American diner with good service and average food. If serves Sam Adams so that is a plus.

Helpful?
Thank Robert B
Rotherham
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

Ive visited the restaurant before and wasnt impressed last time but this time i thought it was great. The staff were fantastic and the food was delicious. I ordered the buffalo wings and Philly steak wrap. Both were on the 2 courses for £10 menu so great value too

Helpful?
Thank Jess P
Velburg, Germany
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

The food we ordered was delicious, delivered fast, and a great price for the huge portions we got. It made for a great casual meal at the end of a long day seeing the sights of Edinburgh.

Helpful?
Thank Kimberly N
Inverness
Level Contributor
100 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
Reviewed 2 weeks ago

Visited the Restraunt a few weeks ago and had a very average meal for an above average price, would not recommend this place unless there was no where else to go and you were very hungry.

Helpful?
Thank InvernessKidds
Renfrew, United Kingdom
Level Contributor
99 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago via mobile

As title suggests, looking for a quick bite to eat at 8'ish on a Saturday night having just left Herriot Watt. Headed into Gyle centre thinking there would be a few options but surprised to find only Frankie & Benny's opened. Good service and food was as expected from the chain restaurant.

Helpful?
Thank Merlinford
Kinross
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Poor quality food. Burger was mediocre, Pizza was like a pancake with topping, soft, not crisp. Coffee was insipid and tasteless. Service poor, and had an air of pretentiousness, for a second rate burger place

Helpful?
Thank Eric797
A TripAdvisor Member
Reviewed 14 March 2017 via mobile

Waited five minutes without anyone simply stating I'll be with you shortly, was then advised it would be a half hour wait which was fine however came back half an hour later and had a wait a further ten minutes. The women that seated us was nice however the waiter was a nightmare and seemed to go out of his... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 12 March 2017

it's all looking a bit tired. for the quality of food, it is overpriced. Will not return as it has been overtaken by it's rivals

Helpful?
Thank James W
Amersham, United Kingdom
Level Contributor
436 reviews
274 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
Reviewed 8 March 2017

Nice place to go and eat with good menu, sort of Italian/American menu and chain. Pleasant staff, interesting décor.

Helpful?
Thank Simon D

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American, Pizza, British, Italian, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Parking Available
Good for
Cheap Eats, Child-friendly, Kids, Groups
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Gyle Avenue | South Gyle, Edinburgh, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh
  • Phone Number: +44 131 452 0000

Questions & Answers

Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?