Where do i start? We chose to eat here after the rave reviews and how much they are a family run business so we thought we (young family) would enjoy it but i was far from right!. We made a booking through the phone gentleman...was very polite. Once we attended thats when the nightmare started so as my wife pushed the pram in she couldnt open the door as it was abit heavy yet the staff didnt help at all just stared… so anyway we walk in its empty restaurant yet as we had 2 young children with us we were seated in the far corner out the way as if we was a burden but okay… we were shown our table but wernt even given menus to look at , so as we sat down our child had decided to throw a tantrum as we were trying to calm him down the waiter kept coming up asking if we were ready to order even though he still hasnt given us any menus etc and he could see we was abit occupied with our child and we had asked him to give us some time so we could calm him down first then the waiter started talking about he had other tables to come etc even tho it was empty and to be honest at that time i would of walked out because of the rude service but my wife didnt want to give them the satisfaction!! Anyway so we ordered and the starters pakoras and somosas just wow!! Probs been in the freezer for a week you could see everything was just deep fried and tossed on the plate meat inside was mush tasted more like mashed potato than meat so we move on to mains and il be honest curry we ordered was dad desi khani was decent and fried rice wasnt bad but then we ordered a keema nan now the nan…. Same again overdone burnt and keema is mush… was probs better off ordering a plain nan to be honest… and for drinks we wanted to order a jug of coke but apparantly the only sell cans of coke at £3.50 each wouldnt exactly say value for money…through out the night no one even bothered to come to our table to ask how the food was.. or even if we needed anything So anyway we was done and thought okay lets just pay and go as surely it cant get any worse so bill comes and i asked to pay by card again the same waiter comes with the machine as he passed it to pay it said on the machine the transaction timed out which i tried to explain to the gentleman but he bluntly took the card out of my hard and nearly smashed his own machine trying to put it in out of frustration.. so after all paid not even a thank you but walks away honestly one of the worst experience iv had in a Indian restaurant. Kismot your website looks great you guys looked like a friendly restraunt.. but you honestly need to sort it as i doubt anyone would go back after that experience..More