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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Algerian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Drinks
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meals, features, about
Reviews (756)
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Traveller rating
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92
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All reviews smothered chicken play area premier inn family meal next door all you can eat food was lovely great value for money brewery lauren alice keri kerry buffet scotland
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Reviewed 1 week ago

Absolutely fantastic, all of the staff were incredibly friendly & attentive, especially Leanne & Robert. We had a large booking for 9 people which wasn’t too much for them at all, very clean and considering it’s the holidays so there were a lot of children...the soft play area was also very clean & tidy. Cannot rate the staff highly enough, absolutely amazing! Thank you all!More

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Excellent service so friendly and especially Jordan and Ashton a credit to the team Myself and Ricky Tomlinson stayed after our show Irish Annies and we loved the food and staff

Date of visit: March 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 February 2024

Great spot to stop at after a day exploring Fife. The Stack burger and Chicken & Ribs were delicious! Thanks to the team :)

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 February 2024

We stopped off for dinner one our way home. We had a very nice experience, the food was very nice and reasonably priced. The atmosphere was very relaxed and the staff were great. Will definitely be returning.

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2024 via mobile

Just back from Brewers Fayre, Bankhead Gate, Glenrothes. We were greeted by a nice young man named Ewan/Euan who showed us to our table. He was friendly, very professional and helpful. We could see the restaurant was short staffed and that he was by far...the hardest worker on the floor/bar areas. However, when I ordered our food at the bar, my experience was not so good. I was served by a woman (don’t know her name as she wasn’t wearing a lanyard/badge but she walked with a limp and wore a red T shirt). She was unfriendly, made little eye contact, was abrupt in her manner and was also rude to Ewan in front of other customers. She did however chat away to another member of staff quite happily. The Manager Leanne was very friendly and looked busy too. The food was fine - average in terms of quality of food, but tasty and we had no complaints. The toilets definitely need painted and cleaned as there were dirty water marks on the walls etc and they didn’t smell very pleasant. Ewan did the place proud and deserves a positive personal development review following this review please! Thank you.More

Date of visit: February 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2024

Went with friends for a catch-up with our kids. We're not actually from Glenrothes but picked here due to the kids play area and the website portraying a family restaurant. This could not be further from the truth. Went in around 6 and ordered at...the bar about 6.30. The staff member behind the bar had the worst people person skills for working in this sector. I was greeted with 'what you wanting' followed on by 'you do ken the play area shuts at 7' - there is no mention of this on the website. The food came and it was okay, although the chips were a little undercooked and a very minimal portion. As the play area had shut the kids (a 2 year old, 3 year old, 7 year old and 8 year old supervised by an 18 year old and 11 year old) decided to play outside at the playground. After around 20 mins the same member of bar staff who served me went storming out telling the kids they can't play out there in the winter months. Again no sign advising this. Surely as the parents it was at our discretion as to whether we were okay with our kids being out there? I would have appreciated it more if a member of staff approached our table advising that it was at our own risk having the kids out there in the dark instead of her storming out at the children. After a while inside the kids got restless so played on the floor, at our table may I add. Of course they were giggling, being a little loud but they're kids playing on a Saturday night. Another staff member then told the kids 'they can't do that' again not speaking to the parents but speaking to the kids from a distance. After this we were then quite annoyed so just decided to leave. We walked past 3 staff members on the way out the restaurant with not one of them saying a thank you or even a bye. I have never experienced such poor customer service in a restaurant. And it was not just one member of staff it was every one we encountered. This really let the place down as we thought we'd found a great meeting place for us to have a catch-up and the kids to play but this has totally put us off. My 7 year old even said to me this morning 'the staff at that restaurant were not very nice' if a 7 year old can comment on that then I think you have an issue. Maybe updating some signs in regards to what children can and can't do (in this case it would be a sign saying they can't even be children) or maybe stop children coming in at a certain time if this is an inconvenience rather than treating people so rudely. A staff training course on customer service and people skills may also be an idea.More

Date of visit: January 2024
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Reviewed 14 January 2024

Even tho my review is slightly late i attended the above venue twice since and that reminded me. We booked in for Christmas Day Lunch this year with friends and it did not disappoint. Our table was ready on arrival, food was prompt and delicious...and the staff even tho run off there feet were so cheery, well mannered and always smiling. Was well worth the money and would highly recommend. Well done team.More

Date of visit: December 2023
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Reviewed 25 December 2023

Well, what can I say? Thank you. Thank you, Thank you, Thank you! My Stepfather was home alone on Christmas Day and Meals on Wheels don't deliver on Christmas Day. Robert, the Manager, very generously invited my Stepfather to join them for his Christmas meal....You are a kind, true gentleman Robert. My Stepfather thoroughly enjoyed his Roast Beef. Thank you for letting him join you, despite being fully booked.More

Date of visit: December 2023
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Reviewed 11 November 2023

Great food and service. I had smothered chicken, husband had rump steak. Well cooked and hot, mixed salad is great. Service was very quick even though restaurant was busy. Chocolate torte is amazing.

Date of visit: November 2023
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Reviewed 7 October 2023

This is a nice bar with a friendly atmosphere. Staff are all very friendly, especially Kirsty. She always has a smile on her face, even when she is really busy. Nothing is too much trouble and she always makes an effort.

Date of visit: October 2023
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Reviewed 30 September 2023 via mobile

Lovely service with great food and drink especially the new veg lasagna. Kids enjoyed being able to use the play area as we were dining. Will be back

Date of visit: September 2023
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Reviewed 12 August 2023

Came in for breakfast on Saturday morning, the buffet style breakfast was great for the money, the staff were lovely and welcoming. Great start to our day.

Date of visit: August 2023
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Reviewed 22 July 2023

I booked a table for myself and my friends for dinner at Brewers Fayre. Firstly, the booking system was so simple, and you can easily make changes. We were greeted very friendly by the staff, and the overall atmosphere of the restaurant was wonderful. Orders...made came on time and the food was delicious. On top of the lovely experience, the staff even surprised me with a congrats card for my graduation. I would highly recommend, and the prices are affordable and they also have great offers.More

Date of visit: July 2023
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Reviewed 17 July 2023

The Manager Leeanne couldn't be more helpful and was very accommodating. Service with a smile. I will defiantly be back 100%.

Date of visit: July 2023
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Reviewed 17 July 2023

Had a great couple nights out and evening meals thanks to the manager leeanne. Would 100% recommend

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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culturevulture12
12 July 2021|
Answer
Response from andynelson22 | Reviewed this property |
I am sorry, I don't know about dogs. However, call them and they will advise you.
1
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JosieBB
21 June 2019|
AnswerShow all 4 answers
Response from Sortedfife | Reviewed this property |
Weekends is usually buffet it depends on how many peolple they have booked in, if its school holidays week days are usually buffets as they tend to be busier as well
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BANKHEAD GATE BREWERS FAYRE, Glenrothes - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Bankhead Gate Brewers Fayre

Yes, Bankhead Gate Brewers Fayre is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Bankhead Gate Brewers Fayre is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3