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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
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meals, features, about
Reviews (354)
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348 results
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Traveller rating
206
87
28
15
12
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All reviews pasta halibut tiramisu prawns bread specials board friday evening last night nice atmosphere portion sizes great meal waiters elaine regulars fife mains
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Reviewed 21 January 2024 via mobile

Risotto watery waited 25 mins for sweet menu. Toilets disgusting. Hand towel paper all over floor and on wet floor round urinals . Stuck to shoes on way out . Just hope hygiene in kitchen is better ! Why can’t 2 girls on reception look...at tables and help instead of standing with their backs to customers . Very poor dining experience.More

Date of visit: January 2024
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Reviewed 12 January 2024 via mobile

Everything was great from booking to entering and ordering food. Staff were attentive and interacted well with our small group. The food was delicious and it was 4 different choices for mains. Great service and all done by very busy staff who still smiled all...the time.More

Date of visit: January 2024
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Reviewed 23 December 2023

Fantastic food as always. Smashing service and a great atmosphere. Salmone tagliatelle was amazing as was the coppa al amareno? Cherry dessrt.

Date of visit: December 2023
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Reviewed 9 December 2023

Shocking service, when we arrived with my 10 year old son who is in a wheelchair we were asked if we told them there was a wheelchair coming and after saying no they said theirs only 1 table for us then which was right at...the front door which was cold throughout with people coming and going. The rude manager who was then mouthing off due to her staff making a mistake with the drinks order was a joke and if my taxi had still been outside we would have left. Food was then bland with no taste and tried to flavour it with salt and pepper, so all and all a complete waste of money and effort with no draft beer available. You use to be guaranteed a good meal here but now just bland overpriced crap.More

Date of visit: December 2023
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Reviewed 10 November 2023

Been in tonight to be faced with a rude manager who took the huff after being asked to move us table so we weren’t sitting near the door in the cold. Then when I (with a serious nut allergy) asked for allergy information they said...they don’t have any sheets to show us (nor is it on the menu) - despite this being law and instead insisted I “trust them, there’s no nuts….well except for behind the bar but that’s no where near food… except it is near the desserts stuff.” Left immediately, like I get it’s clearly not a big deal for you or your servers but it’s literally life or death for me🤦🏼‍♀️ Absolutely Abysmal.More

Date of visit: November 2023
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ELAINE MARTONE, Owner at La Gondola, responded to this reviewResponded 12 November 2023

Emma, firstly i am sorry that's how you felt when you visited Lagondola. I would like to address your comments. When i was made aware by a member of staff, that you were not happy with the table beside the kitchen, not at the door....More

Reviewed 2 November 2023 via mobile

Booked here last minute.food was great,service was good,but boy we could not hear each other talk,this was a Saturday at 5.30pm possibly quieter through the week but for that reason I wouldn't return as I like to hear what my friends and family are saying...with asking them to repeat themselves.More

Date of visit: October 2023
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Reviewed 21 September 2023

This is a great place for a casual night out that won't break the bank. We have eaten here 3 times and have enjoyed our food and service each time. I wanted something that wasn't on the menu and the owner was happy to oblige....My favourite simple dish of spagetti agio, olio et peperoncino. It was so good. Service with a smile, great food and an Italian in the kitchen. What more could you ask for?More

Date of visit: September 2023
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Reviewed 16 August 2023

A great find on our holiday. Lovely restaurant. Great food and friendly staff. Food was delicious would definitely go again.

Date of visit: August 2023
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Reviewed 7 June 2023 via mobile

We were looking for somewhere different to eat and decided to try La Gondola in Kirkcaldy. Easy to park close to the door, friendly welcome and friendly waiting staff. The owners lovely and talks to everyone making you feel like part of the family. And...the food….amazing!!!!More

Date of visit: June 2023
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Reviewed 22 May 2023

Food only ok. I had to complain that the Parmesan cheese sprinkled over the top of my daughter’s dish had a hard piece of green mould in it. The waiter returned from the chef trying to assure us that the ‘cheese comes in a hard...outer shell and sometimes the harder bits get grated in’!… like we were not able to tell what mould is or how Parmesan cheese is packaged and delivered. Felt ‘fobbed off’ at this. In my mind, if a customer complains and points out mould in food, the dish should be removed and replaced immediately, not argue and try to pass off with an excuse. Anyway we were too tired after a long days driving and don’t want to argue more. Did not even get offered money off meal which my daughter tasted ‘soapy’ as is when Parmesan has slightly’turned’ Too busy and noisy for us to consider returning anyway.More

Date of visit: May 2023
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Reviewed 13 May 2023

A warm welcome from friendly staff, who paced the service well. The food was delicious and the place was spotless. All this for a reasonable price. We’ll be back!

Date of visit: May 2023
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Reviewed 23 April 2023 via mobile

We decided at the last minute that we wanted to eat out, and we ended up here. The super friendly lady managed to get us a table for 4 at 7pm on a Saturday night, therefore the extra star is for her. Be warned, we...are 4 Italians... This reviews is going to sting. The food is not Italian. The place is lovely, the staff fantastic and friendly, the food is ok. But not Italian. Italian style, maybe? Italian influence? So we had meatball tagliatelle... Pasta not homemade (that's understandable), overcooked, and very hard meatballs. Tomato sauce out of a can. Melanzane parmigiana. Gosh. Completely wrong recipe. It's ok, but... Sad. Again, tomato sauce not the best, and a massive lack or parmigiano. Deep fried calamari. Rubbery... Frozen? Asparagus were great, best dish!!! Pizza. Ah, why do I keep doing this to myself?!!? It was just greasy bread with the usual tomato sauce on top. Focaccia... As above, but without tomato sauce. Ice cream... Well, it's Scottish. Espresso was good, yaiii! Again, the food is decent and it's obviously targeted to British people, but it's not Italian. Average prices and good portions, good choice of wines.More

Date of visit: April 2023
Helpful?1  
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Reviewed 10 April 2023

I have been to La Gondola several times when I have been to visit my daughter and have always found the food to be excellant with good friendly service. However on Saturday I was there with my daughter and our partners to celebrate her birthday...and found one member of staff to be very rude. We had just paid our bill leaving a tip and where getting ready to move when a woman came and told us to go as it was now 7:15pm and no longer our table. The next guests had arrived 15 minutes ahead of time which really was not our problem. So hassen to say I won't be going back based on the rudeness of the woman. I have worked in many a busy restuarant before as a manager and would never has been so rude.More

Date of visit: April 2023
Helpful?1  
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Reviewed 12 March 2023 via mobile

We were regulars at La Gondola when we stayed in Kirkcaldy but haven’t been back since before lockdown until last night. The atmosphere, food, wine and staff were all amazing and we won’t leave it so long next time! Can’t wait to come back!

Date of visit: March 2023
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Reviewed 21 January 2023 via mobile

We’ve been visiting La Gondola for years and have never been disappointed by the food, the service or the atmosphere. Absolutely love the food and it’s great value. I look forward to it every time we book and come away delighted. My favourite place to...eat in Fife.More

Date of visit: January 2023
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Jim N
22 September 2022|
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Response from Jet53939934921 |
Hi, Unfortunately we are closed on Christmas Day and Boxing Day.
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LA GONDOLA, Kirkcaldy - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about La Gondola

Yes, La Gondola offers takeaway services.

Yes, La Gondola is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

La Gondola is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4