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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$19
CUISINES
Seafood, Fast food, British, Scottish
Meals
Lunch, Dinner, After-hours, Drinks
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features, about
Reviews (1,284)
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All reviews fish and chips tartare onion rings fish tea great fish take away crispy batter piping hot chippy scotland takeaway anstruther andrews fife students
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Reviewed 2 days ago

Food was excellent and so are the staff. Very friendly and helpful. We had just returned to St Andrews after a long coastal walk from Kingsbarns and we were looking for somewhere to go for food. We decided to sit in for our fish and...chips and they couldn’t do enough for us. Better served than in some fancy restaurants! Will definitely return. Thank you Cromar’s!More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Bought take away fish and chips last night. Very disappointing. Fish was tasteless and a bit soggy. The chips were hard and smelt weirdly of fish. After a hard day of helping a friend move home, just wanted something quick and delicious. It was not...and cost £18.50 for the privilege!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago

Just the best Fish & Chips, the batter and quality of fish, amazing. Would recommend Haddock! Must visit when in St Andrews!More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 4 weeks ago

Hi Gavin, thank you so much for your wonderful review and kind words. We work so hard to serve hundreds of customers each day with quality, fresh fish and chips. It's so lovely to have wonderful people like yourself, who take the time to share...More

Reviewed 14 October 2023

Divya on the till she is so friendly and kind. Always smile on face she made my day wonderful thanks cromars

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 19 October 2023

Thank you so much for your lovely review. Divya is another example of an exceptional staff member on our team. We are blessed with fantastic staff! And customers! Thank you for your kind words.

Reviewed 30 September 2023

Takeaway chips from Cromars at 8.45p.m. on a week night? Please don't waste your money. We paid £3.50 per portion for what would amount to perhaps 2 medium-sized potatoes. Counter service was poor with staff more interested in their personal conversation than paying attention to...customers. However, we would probably have overlooked all of the above if the main event - the chips - had lived up to Cromars self-proclaimed reputation as 'the best fish and chips in Scotland' . Unfortunately, we were sadly disappointed. The chips were truly appalling - almost cold, dry and wrinkled. You know that feeling of being well-and-truly ripped off? That will be my abiding memory of Cromar's. Needless to say, we won't be back.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 19 October 2023

I can't even merit a worthy response to this. 100% factually incorrect and happy to invite you back for a sit down with us to help us understand your angle.

Reviewed 29 September 2023 via mobile

Overpriced and substandard fish and chips. The batter lacks any consistency and the chips are greasy but mostly chipped too small and feels like the bottom of the basket every time..dry and burnt. I’m sure the actual fish is ok but such is the mess...of the rest of a supper, it’s hard to tell. We used to debate which Chippy in St Andrews was the best. Cromars or the Tailend. Hands down the Tailend is far better value. Plus you don’t need to wait half an hour every time in a queue. And I don’t buy the ‘made fresh every time’ excuse since it wouldn’t make any difference to the taste if there was orders made and being kept warm, like every other chippy. No it’s a cost cutting tactic to avoid any waste at the customers expense. The ordering and service process is terrible and takes more time than it does to actually make a fish supper. Won’t be back.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 19 October 2023

Sorry to read your review woody. But I'm afraid your review is factually incorrect. We very regularly run mystery shopper reviews and testing of our service versus the competitors. We have come up as the fastest served in all our tests so far this year....More

Reviewed 24 September 2023 via mobile

Go for the deep fried mars bar. It is melt in your mouth on the inside yet crispy and fresh on the outside. Service was a bit slow. But must try.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 19 October 2023

Oh wow! A customer after my own heart! We LOVE deep fried mars bars! They are absolutely out of this world. Sorry you had to wait, we are an extremely popular eatery and serve over 500 customers per day. Thank you for trying and reviewing...More

Reviewed 22 September 2023 via mobile

Very expensive for large fish and chips and small portions. Wouldn't recommend this place as I've had large and betterr suppers elsewhere. Plus. They didn't cost an arm and a leg.

Date of visit: September 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2023

By far the most expensive (£12.50) fish supper I've ever had, and the smallest, fish was tiny. Felt royally ripped off

Date of visit: September 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 19 October 2023

Hi Richard, I am confused by your post as 1. the pricing is incorrect. You were referencing a price on our website - which has now been updated. This is not what you would be charged in our shop. Are you sure you visited us?

Reviewed 6 September 2023 via mobile

Great fish and chips. Mac n cheese was wonderful also. Best part was the owner who provided our best welcome to St Andrew’s. We’ll be back!More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 21 September 2023

Thank you sooo much for taking the time to review us! We make our mac n cheese from scratch, in house each morning, fresh for the day ahead. It's a really popular menu item. We are so glad you enjoyed it. Please come back again...More

Reviewed 2 September 2023

Wendy and the team couldn’t have been more helpful! We were a large group (like, 23 fish suppers plus more!!) and she happily took our order and had it ready to go for us. Very grateful and we’ll definitely be back next year!

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 6 September 2023

Jayne! Thank you so much for your wonderful review and thank you so much for choosing Cromars! We cannot wait to see you again when you come back next year. Love Wendy xxx

Reviewed 30 August 2023

The standard has definitely slipped over the last couple of years. Having looked forward to a trip to Cromars we were disappointed with the below average chips (cold and semi soggy) and the batter left your stomach feeling rather uncomfortable. Seems like they’re riding the...wave of complacency from their highs of a few years ago.More

Date of visit: August 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 6 September 2023

Sorry you had a bad experience, but we can guarantee you, complacency does not sit in our business. In fact, just last month we completed mystery shopper testing of our product versus other local chip shops and we came out top! We were tested against...More

Reviewed 28 August 2023

We have been having carry-outs from Cromar's and its predecessor Peter Michael's for over 30 years, but NO MORE! An exceptionally disappointing meal - burnt mozzarella sticks, mushy peas that had been so stewed that they were black, small amount of fish overcooked to dryness,...incinerated fish cakes that were the day's special. Avoid.More

Date of visit: August 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 6 September 2023

This truly is not the experience we deliver. Did you speak with our team regarding your issues? Please see our other reviews as to how popular our food is. We would really like the opportunity to put this right, if you would come back in...More

Reviewed 25 August 2023 via mobile

This restaurant was suggested by our tour guide for fish and chips. I didn’t have the proper fish and chips but instead I chose fish cakes, chips, mushy peas and tartare. The fish cakes were good , really tasty. A bit overpriced though !More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 6 September 2023

Thank you for your review. We are sorry for high costs at present - fish is very pricy just now! We are doing all we can to keep costs down - classic meals such as sausage suppers etc are much easier for us to manage...More

Reviewed 22 August 2023

First class fish and chips. Consistently good and friendly professional service. What’s not to like?

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Napthine Frame, Owner at Cromar's, responded to this reviewResponded 6 September 2023

thank you so much for your review! Please do come back soon! x

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Questions & Answers
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Rongray49
29 July 2019|
AnswerShow all 2 answers
Response from ch00chter | Reviewed this property |
Probably best to contact Cromars direct
0
Votes
Richard O
15 December 2018|
Answer
Response from Derek J | Reviewed this property |
DONT go back. We were there on Sunday and we were served food that was fit for scavengers and cost an arm and a leg.
0
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CROMAR'S, St. Andrews - Updated 2023 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Cromar's

Yes, Cromar's offers takeaway services.

Cromar's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4