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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$38
CUISINES
Italian, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (613)
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606 results
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Traveller rating
294
166
56
43
47
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All reviews tapas mini pizza pasta haddock crab cakes king prawns tiramisu sea bass steak small plates saturday evening have eaten here red wine visited this restaurant dishes courses deal
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Reviewed 3 days ago

Great food, excellent service and good atmosphere. All the food was good with a wide range of options. The tiramisu especially was amazing!

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

I was here yesterday with four of my friends. My friend had been before and suggested it. We all loved it. Great place, the food was lovely, great service and friendly staff.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 3 weeks ago

Thank you so much for your kind review, we are so happy yourself and your party enjoyed, We look forward to welcoming you back soon! Team Italian Caffé

Reviewed 4 weeks ago via mobile

Had a lovely lunch today with my friend food great as always £13.95 for 2 courses great food great value great service enrico very charming chatting away having a laugh with us loved it

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 3 weeks ago

Thank you for your kind review! We are so happy you enjoyed your experience dining with us and we look forward to welcoming you back in the near future. Team Italian Caffé

Reviewed 21 October 2023

Fantastic as usual. Food up to its usual high standard. Great choice, service and atmosphere. Always recommend to friends and family.

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 3 weeks ago

Thank you so very much for you lovely review and returning custom! We look forward to welcoming you once again in the near future! Team Italian Caffé

Reviewed 24 August 2023 via mobile

We were staying at hotel nearby… we were tired the first night and just went there because it was close and I was craving pasta.. omg so delicious, they have the option of having tapas style basically half orders so I ordered 2 different kinds…...bit of a mistake as it was so much food but both were amazing. Service was excellent, family run - Dad was just leaving as we got there and daughter was taking over. There were so many restaurants in the city and we were only here 2 nights but it was so good we decided to go back the second night and have the pizza which was again amazing!More

Date of visit: August 2023
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Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 27 August 2023

Thank you for your kind review! We are so glad you enjoyed and look forward to welcoming you back .

Reviewed 20 August 2023

Been here many times over the years but our recent experience was dreadful. Left waiting at the door without any acknowledgement from staff. Once seated, waited 20 mins but nobody came near, had to say to waiter to take drinks and food order. Starter was...fairly quick but 40 mins in between until mains, it was just so slow. Appreciate it was busy but shouldn't have to chase for service.More

Date of visit: August 2023
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Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 22 August 2023

Thank you for taking the time to write about your experience. The Italian caffé is known for our high standard of food and service, Saturday evenings is our busiest night of the week. The Italian Caffé cook all food fresh to order and waiting times...More

Reviewed 20 August 2023

Booked a table for 2 at 6pm. Shown to our seat and given menus. This was the last time we had any contact with staff. We were completely ignored. They never even took a drinks order. Sat for 35 mins before walking out. Shocking customer...service. I appreciate it was a Saturday evening and the restaurant was busy but 35 minutes without even an acknowledgement from staff isn't good enough. Won't be back.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 22 August 2023

Hi, We apologise that no one had been to your table, you should have been acknowledged, this is unacceptable from our team at The Italian Caffé and this will be raised in the next staff meeting. We hope to see you again with a better...More

Reviewed 20 August 2023 via mobile

I had booked a table at 6 as we had tickets for the Banksy exhibition at 8. We arrived on time but service was very slow. It took over an hour for the first course to arrive and then 45 minutes for the next course....The food arrived at 7:45 so we had to rush eating it. No time for desert or coffee. The drinks and calamari were lovely but the rest of the food was distinctly average. Not sure what was going on but several tables looked like they had long wait times. I visited this restaurants several times pre Covid and it was fantastic so that made it doubly disappointing. I won’t be back.More

Date of visit: August 2023
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Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 22 August 2023

Thank you for taking the time to write about your dining experience. Saturday is our busiest day of the week and we were at full capacity. We prioritised reservations only. We apologized on the wait time for your meal was longer than expected. At the...More

Reviewed 13 August 2023

This was my second visit to The Italian Cafe. I previously visited with my mum and was thoroughly impressed. Sadly my visit yesterday with my husband left us both disappointed. When we arrived we were shown to our table and both given the a la...carte menu. When I asked for the pre theatre menu the waiter acted like he had no idea what I was talking about and I had to obtain them from the reception area myself. Our drinks order was wrong but was corrected. The mains that arrived to our table was not our order. When our order did arrive we waited at least 5 minutes for vinegar and parmesan. As there was no salt shaker on our table I took one from the table next to ours, and the slat shaker was dirty and broken at the bottom and was quite sharp as the glass was broken. The food however was delicious and cannot be faulted. As the table was cleared, my husband asked for the bill and I used the restroom. Upon my return to our table my husband was still waiting for the bill. So we asked again and again we waited at least 10 minutes for the bill. When we received our bill was said we needed the card machine but no one came with the machine so we made our way to the reception area to pay. I should have given this feedback at the time, but we were heading to meet up with friends and the restaurant was very warm and we just wanted out to the fresh air. I hope the service improves as the food and value for money cannot as I said previously cannot be faulted.More

Date of visit: August 2023
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Reviewed 10 July 2023

Tried to go for pre theatre menu as advertised online. We arrived and the waitress treated us really strangely and told us they were closed for an hour (this was at about 4pm). I asked what time they were opening at and she said “like...an hour” and when I pressed for their actual opening time she couldn’t give us it. She looked us up and down like we were tramps, no customer service at all just an extremely rude and dismissive demeanour. Not sure what the story is here, maybe just a new member of staff? Either way it was very uncomfortable, recommend taking your business anywhere elseMore

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 12 July 2023

Hi, These comments made by you were totally un justifiable as the sign in the restaurant did say closed, therefore your persistent questions were in fact un justifiable. You were informed of this three times which you did not seem to comprehend. Mila Manageress The...More

Reviewed 18 June 2023

Terrible service. They make you feel like an annoyance for wanting to order. The food is perfectly fine but nothing special. There are far better Italian restaurants in Glasgow. You can go to Paesanao, Sugo Pasta, or the excellent Bar Vini on the southside for...great Italian food made by people who care and want your custom.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 20 June 2023

Hi, Thank you for your comments. We are disappointed you did not enjoy your experience with us, The Italian Caffe is known for its high standard of food and service and on this occasion if you feel this is not what you experienced at the...More

Reviewed 16 May 2023

Such a middle of the road restaurant, nothing stands out about it at all, everything including the service is tired and lack lustre. I remember when this restaurant used to be outstanding and always busy, unfortunately now it’s just shabby and dead. All of the...other restaurants in the area were heaving, this is the only place we could get a table - says it all. Firstly the restaurant was BOILING!! uncomfortably so. The menus are so dog eared and tatty, especially the wine menu. Not a great first impression. The side plates on the table were dirty. The food was actually enjoyable, nothing I’ve not had before or that I couldn’t make myself but pleasant enough although everything needed much more seasoning as was quite bland. The focaccia was far too doughy and thick, it should have been thin and a lot crispier, also if you sell something as being garlic and rosemary, please make sure it tastes of these things.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mila Costantini, Owner at The Italian Caffe, responded to this reviewResponded 21 May 2023

Hi, Thank you for taking some time to write your review, We apologise if you feel that your dining experience is not as how you expected, At the Italian Caffé we are a very well known and busy Restaurant and have kept up standards at...More

Reviewed 4 May 2023

Another fab night at the Italian Caffe, cannot recommend this place enough, the Haddock gratinato and King Prawns Sciciliana are amazing!! Staff always so welcoming and friendly and such lovely atmosphere! Fav place in Glasgow

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2023 via mobile

Myself and hubby booked in for dinner at 5:30 , when we arrived a young man said are you sure it wasn’t booked for 5pm, eh NO. Sat us down at a cramped table and eventually took our win order, 15 min later we were...still waiting, had to go and remind him we still didn’t have our wine order, then it was time to take our food order, the starter we wanted we were told it is made fresh and would take at least 30 minutes, okay we said we would pick something else and did, guess what it took 40min to arrive and tasted rubbish, haddock with a cheese sauce was a watery excuse is all I can say, then comes the main course, I had surf & turf medium rare, steak was over cooked and dry, my husband had spaghetti and meatballs, small bowl arrived with very little spaghetti and hardly any sauce. Then to top off when I was eating the waiter leans over my food to lift a glass that had been sat there for ages, not even a do you mind ? This is the first time in a while we have eaten here and it will be the lastMore

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Costantini, Owner at The Italian Caffe, responded to this reviewResponded 26 February 2023

Hi, We are disappointed you did not enjoy your experience dining with us. There was miscommunication regarding what our member of staff had meant, he was asking if you had booked through the '5pm 'website offer, not your booking time. On a busy Saturday evening,...More

Reviewed 22 February 2023 via mobile

We wanted to try The Italian Caffè for the longest time, anytime we visit Glasgow, usually for a concert/gig we like to try new places and wow we were so impressed, after having a look through the instagram we noticed the tapas they serve, I...mean living in Spain 10 years I love tapas and thought it was amazing having Italian tapas, can’t get any better than that, I couldn’t decide they had way too many options ! - ( another visit pending to try more )I opted for crab cakes, scallops, spaghetti meatballs and pizza with haggis. The value is absolutely amazing, being considered tapas the size of the dishes were amazing, each dish cooked to perfection, being already so full I couldn’t help myself to finish with a homemade tiramisu. Stunning !! Seeing a few of the reviews I was shocked as me and my partner were blown away by the Italian Caffè, we can’t wait till the next time we come down to Glasgow, first pick!! Great job. 👍More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE ITALIAN CAFFE, Glasgow - Merchant City - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Italian Caffe

The Italian Caffe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4