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Staff are seriously rude and think they are something else other than just a staff member, one acting like a bouncer (large big male never got his name) when the place is literally just a petrol station. Place smelt like vomit too, which was weird,...More
Just visited with my two children, bought 3 slushes& a cookie. Slushes tasted disgusting, only way I can describe it, it was like drinking stagnant water. Both myself& my youngest child dumped ours down the sink when we got home. My oldest child would eat...More
Date of visit: October 2020
tubbees, Owner at Tubbees Desserts, responded to this reviewResponded 19 October 2020
Hi, I'm very sorry to hear you had a bad experience in the Lab. We have 81 flavours of slush, giving you thousands and thousands of different flavour combinations. The flavours you mix are entirely up to yourself. We generally recommend customers mix just a...More
Visited for the slushees with my siblings and had a great experience. There really is a flavour for everyone and the slushes are reasonably priced (2.50 for small, 3.50 for large, 4.50 for Xlarge and 7.00 for Jumbo) (there is also a refillable souvenir cup...More
had purchased Groupon voucher so popped along to tubbees where it Has Wide Selection of slushee flavours and sweets ,cakes ,ice creams everything was quick from the que outside to getting served and the staff were pleasant and always seen them tidying up around the...More
slush not worth the price and a very unpleasant visit in general, think i saw a staff member walk out at one point - there didn’t appear to be enough on as there was a wait. questioning the sustainability of the packaging and adherence to...More
Date of visit: August 2020
tubbees, Owner at Tubbees Desserts, responded to this reviewResponded 28 September 2020
Hello, I am sorry to hear you did not enjoy your time at our Dessert Lab. All our desserts are made fresh to order so depending on how busy the store is, there can be a wait but this shouldn't be too long at all....More
We were surprised that this was located in a petrol station on arrival but it didn't ruin our overall experience. It was very busy the whole time we were there, but unlike some previous reviews, everybody was wearing a mask. Floors were very sticky but...More
Agree with a number of other people’s comments about the rude staff. I got an awkward silence for ordering a nitro dessert, (presumably because they are a pain to make!?), followed by some discussion between the staff about ‘nitro’. Not really how you want to...More
Avoid like the virus. Absolutely hoaching with people, most of which not wearing masks or distancing. No staff to manage the queue inside or explain the system. Rude staff. Over priced. Hidden charges. Sticky floors.More
Date of visit: September 2020
tubbees, Owner at Tubbees Desserts, responded to this reviewResponded 21 September 2020
I'm sorry to hear you had a bad experience in the lab.
Firstly, for all of our staff working on the floor it is compulsory for them to wear a mask or face covering. We cannot control the customers that enter our store.