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BEST WESTERN - Eglinton Arms Hotel

) #261 of 1,951 Restaurants in Glasgow ££ - £££ British, , European
59 Gilmour Street | Eaglesham, Glasgow, Scotland
+44 1355 302631
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pie” (4 reviews)
“custard” (2 reviews)
Restaurant Hours
CUISINES
British, Scottish, European, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
59 Gilmour Street | Eaglesham, Glasgow, Scotland
All Details
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Reviews (182)
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1 - 10 of 178 reviews

Reviewed 1 week ago via mobile

Even though we were only staying a single night, we had excellent service. Arriving as a whole bus load of people, we were greeted by the manager. Getting key cards to the very nice and clean rooms was frictionless, and the staff even offered to...More

Thank Anders R
Reviewed 4 weeks ago via mobile

We booked the Eglinton Arms for a family event. From the very first phone call right through to the event itself the staff were very attentive and more than willing to meet our every requirement. The ceremony hall is just stunning and something that all...More

Thank James O
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 4 weeks ago

Many thanks for your very kind comments, we were delighted to be part of such a special day for you and all your family & friends.

Reviewed 7 June 2017 via mobile

We've reviewed this restaurant a few times and unfortunately the same issues are still ever present Food is good quality and tasty 😋, roast of day slightly over seasoned. Service is not great, incorrect starters brought to table, water ordered came twice by different servers,...More

Thank anjip_3
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 14 June 2017

I appreciate your feedback, and the positive comments about the food. Apologies for the less than perfect service, which seems to be am on-going training issue that hopefully we can improve on to ensure better service for all.

Reviewed 31 May 2017

I'd like to thank all staff for helping to make our daughter's wedding such a perfect day. Right from the start every member of staff was helpful friendly and very professional. The hotel is beautifully decorated and the food was delicious. Our guests have commented...More

Thank Karen P
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 14 June 2017

Thank you so much for your kind comments, I am delighted that everyone enjoyed your daughter [& new son in law's!] very special day.

Reviewed 29 May 2017 via mobile

Totally enjoyed our overnight stay at this hotel lovely hotel in a lovely location food good and service very good would definitely recommend this hotel.

Thank moan20015
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 14 June 2017

So delighted that you enjoyed your stay, many thanks for your kind comments.

Reviewed 28 May 2017 via mobile

I thought it was very expensive for what we got. Prawn cocktail had the smallest of shrimps and not good value . The steak frites were ok but two starters and two mains and some sparkling water came to nearly £50. I always find it...More

Thank Cairolass_12
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 29 May 2017

I'm sorry that you didn't fully enjoy your meal and I appreciate your feedback. I will pass on your comments to the chef, thank you.

Reviewed 23 May 2017

Finished my tour of the village with a beer in The Swan to take in the ambience then proceeded to have a few more in the Eglinton Arms bar. Again, excellent service and friendly chat.

Thank JohnP1948
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 29 May 2017

So glad you enjoyed your stay. It is great having two hostelries in the lovely village of Eaglesham - a nice easy stroll between the two of them!

Reviewed 17 May 2017

We came here on Monday after my dad's funeral. The staff were fantastic, very helpful and respectful of the occasion. The food provided was lovely and included a fantastic spread for the gluten-free family members. The hotel seems well laid out, with helpful staff and...More

Thank feelinefine
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 21 May 2017

I especially appreciate you taking the time to post your comments considering the occasion and I am delighted that all your needs were catered for, thank you.

Reviewed 16 May 2017 via mobile

After staying at a few hotels around East Kilbride, this is definitely my favourite. Lovely location gorgeous rooms restaurant food is amazing all at an amazing price ... Definitely will return (tiny hint wifi could be a little stronger but enough for emails)

Thank Cariad1978
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 21 May 2017

Thank you so much for your kind comments, I am delighted that you have now 'found' us and you will continue to return, many thanks.

Reviewed 15 May 2017 via mobile

Stayed on Saturday night to celebrate my wife's birthday. It was brill. Very helpful, I called a few days in advance to ask if they would supply a cake to be left in room, chef baked 1 special & was excellent. Best of all they...More

Thank Tony M
CarolynStark, Manager at BEST WESTERN - Eglinton Arms Hotel, responded to this reviewResponded 21 May 2017

So glad you enjoyed your special occasion - and chef's cake! It's just great to get such lovely feedback from guests, thank you.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$33
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Wheelchair Accessible, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Romantic, Local cuisine, Groups, Special Occasion Dining, Business meetings, Child-friendly
Location and Contact Information
  • Address: 59 Gilmour Street | Eaglesham, Glasgow, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Glasgow
  • Phone Number: +44 1355 302631
  • E-mail
Description
Situated on the south side of Glasgow in a picturesque conservation village, this 34 bedroom hotel is within easy reach from the two main north-south moterways and is an excellent destination for both buisiness & pleasure. Highly reputed locally and open for meals throughout the day, the restaurant is ideal for casul dining, with business lunches & early evening dining deals between Monday - Friday. You can relax in the lounge bar and enjoy a drink or morning coffee in the comfortable lounge. Tastefully decorated with elegant chandeliers and it's own dedicated bar area, the Banqueting Suite has been designed with weddings in mind. There is a nod to a traditional Scottish county house with tartan carpets and stags heads but with a very modern twist! Come and see for yourself.
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