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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Brazilian, Latin
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Serves Alcohol, Full Bar, Table Service
Reviews (81)
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81 results
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LanguageEnglish
Traveller rating
38
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11
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Reviewed 4 weeks ago

Staff were nice but not very attentive perhaps because they were busy. The food was average and took a long time to come up with no warning from the servers of the wait times. The décor was the most impressive thing of the full place...with a lovely round bar.More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Truly awful experience, the first time our main courses came out the were cold as we’re the sides. We informed the manager and we were told they’d replace them after nearly 2.5hrs we decided not to wait any longer on our main courses and asked...for the bill, which was discounted. The previous courses from the set menu arrived sporadically with long gaps between. The drinks tasted great, but again took quite a long time to get to the table. We called it a day having booked our table for 8pm and by 10:25pm we were passed eating. The Ozzie Assistant Manager was really helpful, and genuine. Overall we wouldn’t return and would not recommend. The atmosphere is great but the food and time you have to wait on it means it’s not worth ruining a night out for.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Great from start to finish the guacamole was the best I've ever tasted and loved the theatre of it being prepared table side. The ceviche was amazing and could have eaten it all day. Rest of the meal was great too would highly recommend for...a team lunchMore

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Hi Rury, Thank you so much for your positive review. We are looking forward to welcoming you back again soon!

Reviewed 31 December 2023 via mobile

The food & service was amazing we can’t rate this place highly enough. We started with the guacamole & chips which is mixed at your table a really nice touch and without doubt the best I’ve ever tasted we then had the rump cap steak...medium rare which was cooked to perfection and tasted absolutely amazing . We finished with the chocolate cigar and the churro’s with caramel sauce once again so tasty and out of the ordinary. All in all if you love great food , great service and reasonably priced for the city centre this is the place to eat 10/10More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Hi Bhobby, Thank you so much for your positive review. We are looking forward to welcoming you back again soon!

Reviewed 23 December 2023

Arrived at restaurant and our table wasn’t ready - told to wait in the bar which had no free seats (although bar staff were great, and v friendly). When we were seated, waitress was rude and standoffish, waiter was lovely. Had to ask for multiple...things (glasses for water, more drinks etc) rather than being checked on (I don’t think we were checked on once). On the sharing menu, not clear that you receive one of each choice of taco - pretty useless when it’s sharing. Would maybe go back for drink only and some table top guacamole, but nothing else - much better places in Glasgow to eat!More

Date of visit: December 2023
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Reviewed 22 December 2023

Really poor service. Arrived on time, our table was not ready in spite of there being two available. Were told to wait at the bar where there were no free seats. Food was very average. Very slow to come out. Waiter was lovely and bubbly,...waitress was absolutely not cut out for hospitality. Very dry, had to ask for everything rather than being checked on from time to time. Loo's were chaotic, clean enough...but very messy with excess loo roll lying around and a loose tap. More like a club's loo than a restaurant. Food was not worth the price tag. Cocktails were nice. Would not go back from what I experienced today.More

Date of visit: December 2023
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Reviewed 22 December 2023

Lovely looking restaurant , food is nice too. At 5:30pm on Thursday with maybe another handful of tables sitting at the same time as us. They didn’t have the ribs and 2 of the other tacos on the Christmas menu. The waitress was dry with...us the whole night, she seemed bothered that we asked about the menu, she didn’t care to ask if it was our first time there or explain or recommend anything, which in my eyes, it’s just standard when serving in a restaurant. I don’t understand why these places think it’s okay to add 10% service charge without asking as if it’s compulsory. It’s not , you can ask to take it off. Specially not acceptable when they don’t have food you’ve ordered from the menu and when the services was soo dry. We went in, in a happy mood to celebrate and as soon as we got served I wish I had got up and left. Felt pressured to pick something else from the menu with the waitress getting impatient standing over me. I feel bad complaining on here but some people should change jobs and stay away from the public. Oh ! They also add a gift a tree charge , without asking. If they explained that they are raising money for a cause and told us a bit about it , and I wanted to accept fair enough. But what do I know what it is , who it goes to or anything… just asume and expect the customer to consent out of being polite. I work hard for my money I don’t just give it away as if it is nothing to me. Specially whne it’s not at all worth it.More

Date of visit: December 2023
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Reviewed 10 December 2023 via mobile

Loved it! I went with my wife and wanted a special dinner. This place didn't disappoint. The food and service were excellent, abs yes it's not cheap, view I've laid more due a lot less. We will certainly go back

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Hello Eddie, So glad you enjoyed dining with us, we are looking forward to welcoming you back in the near future!

Reviewed 6 December 2023

This place is amazing. I have been 3 times and each time I fall more in love. The food is devine, one of the best steaks i have ever had, and who knew corn on the cob can liven your taste buds. If you haven't...already tried you must try their spicy strawberry and habanero margaritas. They are outstanding. The service is great and good to see familiar faces each time i have visited. The cost is worth it, not on the cheap side but you leave feeing like it was worth every penny. Best restaurant with the best vibes.More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Thank you so much for our positive review, We look forward to welcoming you back again soon :)

Reviewed 26 November 2023 via mobile

Visited El Santo's on 25th November for a group dinner, 14 of us in total. The only good thing was that the food tasted good. Service was awful, about 6 items were missing from our order and when we queried this the waitress argued with...us and said we hadn't ordered these things and the kitchen was now closed. Some of our groups food came about 20 minutes later than the rest, we were sat for over an hour before any of our order arrived. I understand Saturday nights can be busy but it was really poor. The cod taco only came as 1, which it didn't state on the menu. The halloumi was £9.50 for two really small squares, the small plates were really overpriced. I would not recommend.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2023 via mobile

My friend and I visited El Santo for dinner before a concert for her birthday. We were welcomed warmly, seated at a lovely table and almost immediately given a bottle of water. Our drinks order was taken quickly and our waitress Oana could not have...been more helpful. Oana described all the dishes and recommended the set menu which did not disappoint. It was fun having the guacamole made at the table and all the dishes were delicious, particularly the croquettes. We selected one pulled pork and one cod taco and the Peruvian chicken as the main. All the waiting staff were very friendly and smiled while passing the table and checked frequently but unobtrusively if there was anything we needed or to take empty dishes away. Overall, we had a fantastic experience. Lovely decor, great food and exceptional service. Oana in particular helped make this an amazing evening for us. Thank you.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Thank you so much for your feedback and we look forward to welcoming you back soon!

Reviewed 19 November 2023 via mobile

This was my first time visiting and I was fairly disappointed. There was a singer (who was good) that was being blasted extremely loud (which was bad). We couldn't talk to each other and my ears are still ringing. I did ask the waitress if...the speaker could be turned down which she ignored. The food was really great and the interior was very nice. The service was bad. It was slow and the staff were clearly unhappy. I never saw one member of staff smile all night. Most likely they are sad about the fact they were now deaf. I actually felt a bit sorry for them as they all looked so miserable. It's a bit pricey which I would pay for a great experience. But this was not a great experience. Wouldn't recommend.More

Date of visit: November 2023
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Reviewed 15 November 2023 via mobile

Birthday treat for me. Amazing experience. Decor usually wouldn't be to my taste but it defo worked. Staff were phenomenal from stepping in the door to leaving. And the food was beautiful with a very quirky twist. Loved it. (Try the cigar chocolate at the...end). Perfect vodka martini also. Thanks again.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Thank you so much for your positive feedback, we look forward to welcoming you back in the future!

Reviewed 11 November 2023 via mobile

The decor and the vibe is probably the best part of this place. The food was tasty and you have to have the Guacamole!! Best I have had. Servers are nice and I had a good meal. It's just properly overpriced I would likely go...back.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, we look forward to welcoming you back in the future with new offers and dishes!

Reviewed 29 October 2023 via mobile

Fantasy experience all in. The decor, food, atmosphere and music was all on point. My wife and I had the £40 per head chef special. I have read a few silly reviews about people complaining about the price of the food when the menus are...available to all online! Check before you go and if it's not in your price range then pick somewhere else. Anyway the food was fantastic, almost too much to be honest. Drinks prices were pretty reasonable. Will definitely be back.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sky Klaniute, Other at El Santo, responded to this reviewResponded 2 weeks ago

Thank you so much for your positive review, we look forward to seeing you in the future.

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EL SANTO, Glasgow - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about El Santo

El Santo is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 4