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Times Square

££ - £££
Bar, British, Pub, Scottish, Diner
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46-48 St Enoch Square, Glasgow, Scotland
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98 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Glasgow, United Kingdom
1 review
1 of 5 bubbles Reviewed 25 August 2016

Went in with my pal for lunch , will never go back . Even though the place was empty when we went in , the food wasn't edible . Under cooked and raw !! Had to send it back and got money refunded . Ladies toilets should be avoided at all costs . Lights are very dim , which is... More 

Helpful?
Thank kivihughes
Times Square Gl... M, General Manager at Times Square, responded to this review

Hi kivihughes, Thank you for your feedback. We apologise for the delay in responding to your review, however, being on-shift that day myself I can confirm firstly that the toilets are well-lit, secondly all function properly and always have done as this is something we check on a daily basis. Thirdly, can I ask you to confirm when you were... More 

1 review
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 22 August 2016 via mobile

Was in for a meal yesterday and ordered 2 fish and chips from a dour faced girl with blonde hair. The meal arrived and was placed in front of us. We thoroughly enjoyed the meal despite clearly irritating the staff by asking for extra butter. Then we got the bill. We were charged for one fish and chips and £2... More 

Helpful?
7 Thank Margaret C
Times Square Gl... M, General Manager at Times Square, responded to this review

Hi Margaret C, We apologise for the delay in responding to your 'story' as I am afraid this is all this amounts to being. Being on-shift myself when you were both in the venue, what happened is as follows: You both came in and were seated promptly by 'dour faced girl #1'. One of you ordered fish and chips and... More 

2 reviews
5 of 5 bubbles Reviewed 14 August 2016 via mobile

Wee Saturday lunch with family. Kids enjoyed food and I enjoyed the caramel apple cake was delicious. Server was really attentive even though place was busy. Overall pleasant experience

Helpful?
Thank juliedocherty5
Times Square Gl... M, Manager at Times Square, responded to this review

Hi juliedocherty5, Really pleased to hear you enjoyed yourself with us, we hope to see you in again soon. Thanks Alex Assistant Manager Times Square More 

Glasgow, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 August 2016

Wife and I loved the steak pie following our Saturday Afternoon shopping spree. Very busy and lively. Staff were attentative, and happy to help. Would definitely go back and will recommend to friends.

Helpful?
Thank micmock22
Times Square Gl... M, Manager at Times Square, responded to this review

Hi micmock22, Really pleased to hear you and your wife enjoyed your meal with us, we hope to see the two of you in again soon! Thanks Alex Assistant Manager Times Square More 

Glasgow, United Kingdom
Level Contributor
34 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 11 August 2016

It is such a pity, as the food in this place was fantastic good quality,presentation and portion size great. However, the bar and waiting staff have a very unprofessional attitude towards customers. We witnessed a group of 4 people complainng as they waited over an hour for their meal. It transpired the order did not transfer from the bar till... More 

Helpful?
2 Thank Jima578
Times Square Gl... M, Manager at Times Square, responded to this review

Hi Jima578, We're really sorry to hear of your negative experience while you were with us. Customer service is something we take very seriously at Times Square and any comments such as these are acted upon immediately. With regards to your specific feedback, your complaint was relayed to staff members on shift and customer service training has been stepped up... More 

Glasgow, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 August 2016 via mobile

Came in here for lunch with my friend before we started work. We walked in and seen a sign that told to wait to be seated. We stood there for a while and nobody came over, the waitress actually walked past us a good few times and didn't acknowledge us. After waiting for a good 10 minutes we decided to... More 

Helpful?
1 Thank lisaM2728
Times Square Gl... M, Manager at Times Square, responded to this review

Hi lisacM1836NZ, First off I'd like to apologise for the service you received from us. While we do prefer that customers wait to be seated (as this makes sure that staff are aware of who's waiting to be served, sometimes if people seat themselves they can slip through the net) there is clearly no reason for you to be in... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 July 2016 via mobile

Popped in for lunch on a friday afternoon after being here several times before. Very disappointed. Long wait for food and then staff reluctant to collect food for service. I had the macaroni which tasted very strange and not cheesy at all. Another table waited 45mins for a dessert! Only one "chef" in the "kitchen". Safe to say we won't... More 

Helpful?
1 Thank Rebecca N
Glasgow, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 21 July 2016

The two course deal was not applied and charged individually on our bill for the second time in a row. We also gave up on our dessert the last time, because they were unable to serve us with the excuse they would be too busy, when we started asking after half an hour where our dessert would be. We have... More 

Helpful?
4 Thank member417
Coatbridge, United Kingdom
Level Contributor
137 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 10 July 2016 via mobile

Really enjoyed the chilli burger served with onion rings and skinny fries, compliments to the chef! Roast Chicken adult and child portion also enjoyed though feedback from both was that it could do with a bit more gravy and hubby said he would've preferred breast of chicken rather than two legs served. The other kids meal of chicken fingers was... More 

Helpful?
Thank angelbobby
Level Contributor
95 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed 4 June 2016 via mobile

Came here today with my parents waited 10 mins at bar to be served. Set the scene, 4 behind the bar and 3 people waiting to be served! So 1 person half heartedly serving and others just avoiding eye contact and yakking then walked away from bar. Ridiculous customer service.

Helpful?
1 Thank Sharon K

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British, Pub, Scottish, Diner
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Reservations, Wheelchair Accessible
Good for
Bar Scene, Child-friendly, Cheap Eats, Kids, Groups
Location and Contact Information
  • Address: 46-48 St Enoch Square, Glasgow, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Glasgow

Questions & Answers

Questions? Get answers from Times Square staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?