The tea room was busy when we visited but we only had to wait around 5/10 minutes for a table. Our order was taken quickly and the food arrived almost straight away - unfortunately the drinks did not so our food got a bit cold...as we waited for them.More

Had a group dinner in this Old, Restored facility. Food was amazing. Staff exceptional. It kicked off our Scottish tour in first class style!

Dropped in without a reservation for a cup of tea and a scone. Our order was taken, 25 minutes later we had to approach a member of staff to ask for our scone and empire biscuit. We didn’t think the staff were organised at all,...have been there before and didn’t have to wait long for a meal . My scone was a bit dry , the only food criticism I had , oh and if they could cater for those who are not butter lovers, that would also be helpful .More

Called in here without a reservation and only had to wait 5 or 10 mins for a table. I ordered the savoury afternoon tea and my husband chose the traditional afternoon tea. My husband is a fussy eater but they accommodated him. The food was...very nice and also felt homemade. We felt it was excellent value for money. The combination of the tall “Mackintosh” chairs and table-spacing did make it feel a bit claustrophobic. But overall a pleasant experience.More

Great staff- great location- food was ok. Staff are the biggest asset to the tea rooms. Warm - friendly and efficient. Always on hand to help Food was ok. I had a full Scottish breakfast for around £12 pounds. Was a little disappointing. Egg was...great The tiny single piece of bacon was over cooked and like cardboard, the sausage was dry and it came with either black pudding or haggis. (£12) so paid extra for the black pudding. My other half had a scone with jam and cream. She said the scone was good… but it came with squirty fresh cream ( the one from a can) it’s not authentic or what we would have expected from the Willow…you get proper cream at a chain pub not so far…More

I telephoned a week before visiting to ask what their busiest time was on a Friday afternoon. After being told that there was no need to book and a 'walk in' would never have to wait for more than 15 minutes I felt confident to...just turn up as part of our sight seeing trip to Glasgow. Our party of four turned up at around 2pm and we waited around 15 minutes for a table. Unfortunately, it was another 20 minutes before we were actually acknowledge and our order was taken. Eventually our afternoon tea was served and I cannot fault the quality of the food, we found that there was just the right amount, Shame that the staff seemed to be uncoordinated, but we did receive a 15% discount for being on the sightseeing tour bus.More

A lovely afternoon tea. Staff friendly and helpful, were very good organising gluten free for one of the party. Great cakes! It gets very busy, so I’d recommend booking in advance.