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The Alexander Bain Wetherspoons

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Market Place, Wick KW1 4LP, Scotland
+44 1955 609920
Today
08:00 - 00:00
Open now
See all hours
Hours:
Sun 09:00 - 23:00
Mon - Wed 08:00 - 00:00
Thu - Sat 08:00 - 01:00
More Info
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273 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Thurso, United Kingdom
2 reviews
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Went to meet friends in spoons in wick. We regularly meet here but have for some time avoided it due to poor and slow service in previous visits but thought we would give it another chance. The service was worse than ever! The staff are rude. No please or thanks and no small chat which I expect from someone giving... More 

Helpful?
Thank keithS12345
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Thanks for your comments, sorry that we have failed to meet your expectations. I shall pass onto all of the team. More 

Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 January 2017 via mobile

Great place to start and finish the evening. Can't beat weather spoons prices! Really Lovely building.

Helpful?
Thank Carmella H
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Thanks very much for reviewing. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 January 2017 via mobile

I arrived with 6 of my friends and god son who is 1 year old, we had to clean our own tables as the staff had not done so and once we requested for them to be cleaned we got told " can't you see that we are a bit busy?" The staff were very rude. Once we placed our... More 

Helpful?
1 Thank Mirren R
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

My sincerest apologies. We clearly got things wrong on all counts during your visit. I will feedback to the team. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 January 2017 via mobile

The alexander bain wetherspoons in wick is the worst restaurant i have ever been to. Never in my life have i seen somewhere with such rude staff, when asked if there was a table big enough to seat 8 the reply i got from the member of staff was "i dont know as you can see i am quite busy"... More 

Helpful?
1 Thank Sam G
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

My sincerest apologies. We clearly got things wrong on all counts during your visit. I will feedback to the team. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 December 2016 via mobile

Absolutely awful service and meal was cold and obviously been sitting out for a while. I went here with my husband and 3 sons after arriving in Wick to stay with relative for a few days. We always come here for something to eat but won't be returning to eat unless service and food are improved dramatically!! First of all,... More 

Helpful?
1 Thank Angela B
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Sorry to hear that your experience with us was poor. The service you received was unacceptable. I will discuss your feedback with the team. More 

Kirkcaldy, United Kingdom
Level Contributor
26 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 December 2016 via mobile

Restaurant served a good BBQ chicken melt and service was fast. Menus shows calories which is good for us watching out weight. Just the same as any wetherspoons.

Helpful?
Thank Bryce D
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Thanks for reviewing. More 

Kirkcaldy, United Kingdom
Level Contributor
46 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 12 December 2016 via mobile

As with all the 'Spoons restaurant bars, the food was great with good portions and reasonably priced.

Helpful?
Thank 0-Norrie-0
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Thanks for the 5* review. More 

Scotland
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 November 2016

Visited on a busy Saturday teatime. Ended up sitting in the family section somehow which had obviously had a lot of children in earlier as the floor was littered with debris! Service was a bit slow and the waiting staff were pretty stressed. One dropped one of my king prawns onto the floor and said she'd get another but it... More 

Helpful?
Thank laork
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Thanks for the review, sorry that your prawns never made it out to the table. More 

Aberdeen
Level Contributor
8 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 18 November 2016 via mobile

We visited this place numerous times on visits to Wick. It's a typical Wetherspoons and although the vast majority of staff are fine our visit was spoiled by a rather rude female who told us off Big style for our 3 yr old grandson who wandered into the bar area when he spotted his uncle. At this time we were... More 

Helpful?
Thank willietaylor
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Thanks for bringing to our attention, I will feedback to the team. More 

Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 10 November 2016 via mobile

Visited a few weeks ago and breakfast was fab so myself and hubby had day together yesterday so headed back and wasnt Happy. Two lattes and both luke warm. Breakfasts came and had to be sent back as was cold. My toast was left with me so by the time i got my breakfast it was hard and cold. Breakfast... More 

Helpful?
Thank Ashleigh S
The-Alexander-Bain, Manager at The Alexander Bain Wetherspoons, responded to this review

Terribly sorry to hear that you had a poor experience whilst dining with us. I will pass on your feedback to the team. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$10 - US$40
Cuisine
Bar, British, Pub, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Cheap Eats, Child-friendly, Bar Scene, Kids
Open Hours
Sunday
09:00 - 23:00
Monday
08:00 - 00:00
Tuesday
08:00 - 00:00
Wednesday
08:00 - 00:00
Thursday
08:00 - 01:00
Friday
08:00 - 01:00
Saturday
08:00 - 01:00
Location and Contact Information
  • Address: Market Place, Wick KW1 4LP, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Scottish Highlands  >  Caithness and Sutherland  >  Wick
  • Phone Number: +44 1955 609920

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Alexander Bain Wetherspoons and other visitors
1 question
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Wick, United Kingdom
11 months ago

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Questions? Get answers from The Alexander Bain Wetherspoons staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?