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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Fast food, British, Scottish
Meals
Dinner
FEATURES
Delivery, Takeout, Reservations, Seating, Parking Available, Table Service
Reviews (129)
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128 results
Traveller rating
37
23
16
19
33
Traveller type
Time of year
LanguageEnglish
Traveller rating
37
23
16
19
33
See what travellers are saying:
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Reviewed 2 weeks ago via mobile

Visited The Ashvale in Elgin today, 4 April at 5.15pm with my wife, son and granddaughter. Despite recent poor reviews, I have to say that we could not fault the service or the food. My granddaughter had the kids fish and chips which doesn’t come...with bread and butter, but she asked if she could have some, no problem. My wife was offered lemon with her hot water. All in all a lovely experience.More

Date of visit: April 2024
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Reviewed 21 February 2024

Where to start? Booked a table for 6pm for 2 people. Drove there, place in darkness. Phoned and it was confirmed it was closed. I explained I’d booked not an hour earlier. Then advised to come following night. So turned up second night. Ordered meal,...and 2 cups of tea. Meal arrived, but no tea (at that time we were the only table occupied). Went to settle up, we were charged for the tea. I said no tea was delivered, whereupon the waitress can only be described as being snippy, like it was our fault. Came home, phoned and spoke to someone who offered no resolution, and I had to ask to speak to a senior member of staff. At the time of writing I’m waiting for this person to phone. Terrible, terrible service all round.More

Date of visit: February 2024
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Reviewed 15 February 2024 via mobile

Visited last night, had fish supper and fish cake supper. The quality of food was very good, chips were crispy and not soggy. Portions were of reasonable size and overall were quite impressed with the experience. Was pricy. Fish supper was £12 and Fish Cake...supper was £8.50. I would advise you don’t go past 6pm. They tend to prioritise online orders and can leave you waiting 15/20 minutes, being ignored and then being told there is not enough food left.More

Date of visit: February 2024
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Reviewed 3 February 2024

Spend much time on speyside working, love area and had many great nights out and fine meals For change went to ash vale carry out for fish supper. Big mistake - totally overpriced and overrated. Very basic and had much better for lot less Won’t...be back in any hurry. Get cracking haddock and chips in fancy salt cellar in lossie for not much more than an ashvale fish supperMore

Date of visit: January 2024
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Reviewed 8 December 2023

Takeaway is shocking paid almost £50 for a family of 4 with a prawn cocktail, curry sauce and single sausage added as sides, this price was to include the £4 delivery. Some of our order was not delivered I called right away to have this...corrected. Was told this would be delivered right away with next deliveries waited 45mins and it still hadn’t arrived so called again to which they didn’t answer, I called restaurant to have takeaway call me back and was told they are too busy delivering in my area to which I told them I didn’t pay £50 to then have to use my electric to keep other foods warm whilst waiting on the rest and fuel money to go collect the missed bits so would like it delivered asap or full refund! Was told this would be delivered again right away to which ended up being another hours wait!More

Date of visit: December 2023
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Reviewed 16 September 2023

What a disappoint, I ordered a standard haddock and chips however the piece of fish was really small and overcooked (too dry), however the chips were good. At 10 quid it was not VFM. I will look elsewhere for my next f&c meal

Date of visit: September 2023
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Reviewed 8 August 2023

Had a carry out two weeks ago. fish supper and a portion of Scampi. Really nice. Crispy batter and a good portion of chips. Went back tonight. Soggy batter on fish and scampi, small portion of old chips. No consistency, no going back.

Date of visit: August 2023
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Reviewed 12 July 2023

Have to mention the lady who works in the takeaway section the woman is a gem always very welcoming with a cheery smile Catherine I think her name is food was great too

Date of visit: July 2023
Helpful?1  
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Reviewed 19 June 2023 via mobile

Went to the Ashvale for supper on Thursday past.We arrived at 7pm.and was told that they were not serving food at that time.We went somewhere else to eat & on checking the Ashvale opening hours, we were well within time to order

Date of visit: June 2023
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Reviewed 16 June 2023

My mum has been in hospital for 3 weeks with not much hope she's not eating much she to she fancy a batter Scapa and onion rings and I had jumbo haddock supper which I have had for years but the last have a disgrace...batter to thick fish to dry really disappointed really don't think I will be going back to ashvale elgin again which is a shame as I have been a customer for years I very disappointed and for my mum to say in her condition its horrible very disappointing indeedMore

Date of visit: June 2023
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Reviewed 4 February 2023 via mobile

Staff were nice , service was efficient , meal was excellent , fresh cooked fish and chips , nothing to complain about , will be back

Date of visit: February 2023
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Reviewed 10 October 2022 via mobile

Worst ever chip shop and delivery service put an order in Sunday 9th September via the app at 17.10pm they mailed me to say that it would be at 17.45 pm sat waiting it never came phoned at 18.00pm she said it was on its...way out phoned at 18.15pm got no answer so I redirected my call to the restaurant and she said that it would be with me soon it came at 18.45pm an hour and a half since the ordered was made , the meal was cold chips were horrible had to eat the red pudding as I need to take my tablets with food I think that you need to keep up to date with orders and have someone in checking the job is done properly as this isn’t my first time that it’s happened and reading your customers reviews it’s happening all the time you certainly won’t be getting an order from me again I paid £11More

Date of visit: October 2022
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Reviewed 7 August 2022 via mobile

Ordered online, food was delivered on time and was hot. Great chips, chicken and fish, food wasn’t greasy. Delivery driver was nice and friendly. Highly recommend.

Date of visit: August 2022
Helpful?1  
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Reviewed 3 August 2022 via mobile

Haddock was good, chips ok but curry sauce and peas were inedible. Staff were unfriendly and quite rude. Extremely disappointing.

Date of visit: August 2022
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Reviewed 23 April 2022 via mobile

First visit very very disappointed had a medium haddock supper £9.50 was tiny greasy soft batter could not eat it chips were ok I would say it was a small haddock and expected more for the price as other chip shops in local are are...cheaper and nicer foodMore

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE ASHVALE, Elgin - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Ashvale

Yes, The Ashvale offers takeaway services.

Yes, The Ashvale offers delivery services.

The Ashvale is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3
  • Atmosphere: 2.5