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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
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meals, features
Reviews (110)
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110 results
Traveller rating
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18
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LanguageEnglish
Traveller rating
65
15
8
4
18
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All reviews caramel macchiato great coffee favourite coffee shop morning coffee clearing tables high street coffee house friendly atmosphere quick service cj val rosa branch regulars
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Reviewed 14 January 2024

Worst stabs ever. So slow worst ive ever been too. 30mins for a rubbish starbucks. Drive through not going.

Date of visit: January 2024
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Reviewed 2 January 2024 via mobile

This place sucked so bad. Waited a lifetime in the que, thought we were going to be there until NEXT new year. We eventually got our order taken, waited another lifetime for something to happen, nothing did, no order to be seen so we left...feeling very dismayed.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 December 2023

Went for a stroll for a coffee on a very cold day only to be met with the news when I arrived that my dog was no longer welcome in starbucks anymore since they moved across the road , wont be back how short sighted...off the management to alter there policy just because they have a new shiny shop , think my dog is much better behaved and leaves no mess unlike some of the other customersMore

Date of visit: December 2023
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Reviewed 5 November 2023 via mobile

Visited for a coffee and some breakfast on Saturday Morning. Went into the store as we needed to use the facilities and wish we never. The place was filthy. Floor sticky and dirty, all the tables were dirty, condiments area, sticky and filthy, toilets, filthy!!!...Never been so such a dirty place in a long time. Won’t be back! DisgustingMore

Date of visit: November 2023
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Reviewed 3 October 2023

Very friendly staff and quick efficient service. It's a very friendly place and is kept very clean and tidy at all times

Date of visit: October 2023
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Reviewed 27 August 2023 via mobile

NO DOGS ALLOWED! A great dog friendly place has now become so unwelcoming. Such short sightedness of the management, not the staff. Another customer who will not return.

Date of visit: August 2023
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Reviewed 27 August 2023

We have very much enjoyed Starbucks in Elgin which has recently moved location, it is just opposite the old Starbucks. Whenever we are in Elgin we always have our two dogs with us and they have always been welcome, until now. We walked in to...be politely informed that dogs are no longer welcome but we could sit outside, it was raining. Sadly the end of an era. This is very much against the prevailing trend, as many Starbucks do accept dogs. We are very disappointed and needless to say we won’t be back unless you reverse your policy. Commercially I believe that it is shortsighted and the wrong approach.More

Date of visit: August 2023
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Reviewed 16 August 2023

I wanted to check out the all New and Improved premises on the Elgin High Street and overall I must say I’m disappointed….why? The old Starbucks logo remains on the building opposite so confusing for any visiting tourists. The doors to the new building are...the main issue when considering people with any disabilities like in a wheelchair or perhaps someone frail. I’m 6ft 3 and above average build but couldn’t help but notice how heavy the doors were; there is now no disabled access button like the older building had so a shock considering it’s a brand new outfit for Starbucks with their global presence. Anyone with a disability will certainly struggle to enter the building. Entering the building I needed to pop to the loo and was disappointed to find 2 toilets out of order and only option to use the disabled toilet. Using the disabled toilet it was very spacious but the sink was very close to the toilet so I couldn’t imagine how difficult it must be for a disabled wheelchair user to negotiate around. Service; I ordered a Caramel Latte Medium and was shocked to pay £4:05p not a strong presence of coffee but did taste good and it was service with a smile and didn’t have to wait long. Walking in between tables to get to start of queue was also weird . The layout of the shop was odd and again I can only imagine how difficult it must be for wheelchair users. It would be interesting 🤨 to find out how a person with disabilities would feel about their experience of such a big Coffee worldwide franchise.More

Date of visit: August 2023
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Reviewed 4 August 2023 via mobile

My wife and I had two very enjoyable cappuccinos in the lovely new Starbucks premises in Elgin. All the usual drink and snacking options are available with prices on par with similar eateries. Service from two members of staff who attended to us was quick...and friendly.More

Date of visit: August 2023
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Reviewed 7 July 2023

Lovely staff, nice coffee and food, but not impressed that the franchisor has just reversed the policy on dogs within hours of the new Elgin cafe opening. You have just lost the income from two customers and the presence of a quiet, friendly Scottie dog....The music is also far too loud. So just to emphasise these points, becoming dog unfriendly and turning the music up full blast goes against the general trend of the most sophisticated eateries throughout the country. Please think again!More

Date of visit: July 2023
Helpful?2  
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Reviewed 13 June 2023

BEST STARBUCKS EVER OMG BEST STAFF EVER SHOUTOUT THAT ONE WITH THE CAP AND THE SPECS BEST SERVICE EVER

Date of visit: June 2023
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Reviewed 9 June 2023

Best iced cappuccino ever.The barista was so nice and experienced.I had the best iced cappuccino there

Date of visit: June 2023
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Reviewed 19 May 2023

Very friendly atmosphere and quick service although it was busy. Staff happy to help and reccomend drinks

Date of visit: May 2023
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Reviewed 4 May 2023

Young staff very busy and did well to be honest, Had a latte and was good , Asked for raspberry blonde biscuit and was good, I was given a bite size and not told about it, charged £1.40 for it wow, see pic attached.

Date of visit: May 2023
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Reviewed 15 April 2023

Was in this morning and was served by Rosa who then went on to make me a Coffee Frappuccino🧋 and I have to say it's the best one I've had in a long time. Strong enough to taste it was coffee, sweet enough without being...overpowering and thin enough it got through the straw 😂 Thanks Rosa, it was delicious 😋🫶🏼More

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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STARBUCKS, Elgin - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Starbucks

Yes, Starbucks offers takeaway services.

Starbucks is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5