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Meals
Dinner
CUISINES
Seafood, Fast food, British, Scottish
FEATURES
Delivery, Takeout, Reservations, Seating, Parking Available, Highchairs Available, Table Service
Reviews (104)
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103 results
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31
28
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23
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LanguageEnglish
Traveller rating
31
28
12
9
23
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All reviews fish and chips quick supper large car park tea or coffee food was lovely
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Reviewed 3 weeks ago via mobile

I’d like to start this review by making it clear that this is for the takeaway. When we ordered food we received someone else’s order in a bag marked with our address. When we called about it we had to explain 3 times what happened...and then got some called Reese who came on the phone and greeted us with a sigh and ‘ aye, what’s the matter’ . I didn’t feel however that he could care less. He was keen for us to take a refund as he said that he didn’t know if he could get the order to us. We agreed but when we asked what do do with order he said ‘I don’t know eat it or chuck it’s just a really poor attitude all round. I know mistakes happen but they couldn’t have cared less even when it was their error. From now on, we will just go elsewhere. I do not recommend, if I could have given 0/5 I would.More

Date of visit: March 2024
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Reviewed 6 January 2024 via mobile

Disappointed, Ashvale advertises as the Favourite Fish & Chip shop in the North East of Scotland. Totally disappointed in the fish and chips we had. Although the fish had been cooked to order, it was sitting in the cabinet for 20 minutes before we were...served. When we got it home the fish was dry and the chips were cold and we only live 7 minutes from the shop.More

Date of visit: January 2024
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Reviewed 22 September 2023 via mobile

Been a few years since we visited The Ashvale. Can’t believe we’ve left it so long. Really good vale for money on the lunchtime menu. Ordered haggis bites for a starter and haddock for a main. Both were delicious and the fish was much bigger...than expected. We were asked twice during the course of the meal if we would like any extra chips bringing to the table, which we declined because we were both full. We’ll be visiting more regularly from now on.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2023

Ordered a fish cake... Got a veggie burger. !! Ok simple mistake. Told the waitress...She argued that it was a fish cake... Told her to get her boss...who continued the same story... Apparently fish cakes have vegetables in and no fish 😂😂😂 No apology. No...change to something else. Just a ridiculous excuse!!More

Date of visit: October 2022
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Reviewed 17 August 2022

Not the cheapest, but quality food with a resonable choice of menu. Large car park and a takeaway service if preferred.

Date of visit: August 2022
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Reviewed 14 August 2022 via mobile

Normally the standard of service is very good. Tonight we were disappointed,ordered 2 teatime flyers but only got the haddock and chips,no tea or coffee and no bread which we stated when the girl took our order. Our girl after taking the order then finished...her shift leaving only one other girl to see to everyone else. Apart from us there were 3 other tables to be served. When we went to pay I said we never received our tea coffee or bread but she proceeded to say it was free. After correcting her and saying that if we had just ordered haddock and chips it is cheaper than the teatime flyer she checked then gave us £2 off of our order. The food was lovely no complaints about it but normally you are asked if everything is fine and would you like more chips but because the girl was on her own she didn't have time to ask.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2022

Stopped in for a quick supper as we were in Elgin later in the day. The staff were very welcoming and attentive. The fish and chips were delicious. Lovely thick fresh fish and the batter was just right :-)

Date of visit: January 2022
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Reviewed 6 July 2021 via mobile

Fantastic food and service from this traditional fish and chip restaurant, family visit for two adults and grandchildren, really good choice for kids menu and excellent standard, adults both had jumbo haddock, the fish was excellent and the batter crispy, really clean restaurant with no...faults from us, looking forward to returning and receiving great value Thank youMore

Date of visit: June 2021
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Reviewed 10 June 2021

Food was aweful the worst fish I’ve had,dry with a frozen taste. Scampi was 5 little bits Chips tasted stale and hard. The chicken fillets for £7 4 little bits of chicken from a freezer just disgusting and over priced. There are some really good...quality chip shops in Elgin but this is not one of them. Nothing seems fresh or of any decent quality. The place looks dirty and tired too.More

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2021

I had to write a quick review as I fail to understand how this awesome place could get a negative review. The haddock supper is always outstanding. There was an occasion when they missed our extra chips but straight away a huge portion was delivered...to us without question or hesitation! Simply outstanding polite service! Thank you Ashvale.More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2020

Half of my order didnt turn up, rude cook on the phone tried to say i was lying and took ages for them to agree to bring some of it. Wont be back.

Date of visit: November 2020
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Reviewed 28 September 2020 via mobile

Great traditional fish and chips take away or sit in. Friendly helpful staff serving an excellent quality meal at great value.

Date of visit: September 2020
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Reviewed 25 July 2020

£7.50 for a chicken fillet super which wasnt even fresh battered fillets they were frozen and the smallest portion of chips going. Same for the sausage supper .. and the burgers, oh dear god. The quality of food and portion sizes from this place do...are not reflected in price! Absolute rip off.More

Date of visit: July 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2020

Went today for the first time for a takeaway, surprised it seems to be a bit more expensive than other chip shops I've used in the area. Service wasn't great, seemed to be an inconvenience I wanted my extras on the chips rather than a...tub (gravy). Chips were cold, dry and bland, a bit of one was bright green which is off putting. Batter on husbands haggis was rock solid. Wouldn't recommend and won't be back unfortunately.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2020

Where do I start from here?... We booked a table for 10 for my sons 11th birthday. We arrived on time and was shown to the table at this point the service goes downhill. (I may add £2.50 for a 40p tin of juice is...a fair mark up by any measure!) Normally at any restaurant we get asked if we want drinks upon sitting down, but we just got shown to the table and left to our devices for 10 mins before any service of sorts was made. Now if the restaurant was busy I'd appreciate it if the service would be slow but there were no more than 10 other folk sat at tables around the restaurant. So having eventually gotten served they still managed to get the orders muddled up, the soup (broth) was a jumbled pile of mush, the scampi was over cooked and was not (or did not appear to be) fresh as per the menu. The chips were lukewarm and was not the best, the chicken was as dry as the Sahara desert and did not taste that great. At no point did any of the waiting staff stop by the table to ask if everything was ok? as they were too busy congregated at the counter chatting and on their phones paying no attention to what customers were in the place. So having finished the mains it was 20 mins before any of the plates were collected, 2 members of staff passed by the table and not once did they offer to clear the table. Even the second time when a staff member had passed we had even stacked the plates to show we were wanting the table cleared to order desserts, we were completely ignored. Again the staff were too busy behind the counter on their phones and chatting to each other. At which point it was only the kids wanting desserts, having to go over to the counter to gain the staffs attention we made clear it was 3 ice creams for the kids we wanted and the bill so we could make a prompt payment. We also asked for the birthday cake to be brought up. What followed was a complete shambles!!! The cake was brought up but the sparklers were lit and extinguished before they even brought the cake up, so what was actually presented was a bit of a damp squib. When questioned about why they lit the sparklers so early, one of the waitresses snapped back that "they did light up the sparklers". There’s no doubt they did but they done so some 5 mins before they brought the cake up. The 3 ice creams that were ordered were eventually brought up for the kids, but no spoons were made available nor did the staff stick around long enough to offer any. Nor was the bill we specifically requested. Again too busy with their social lives behind the counter. Now despite making it clear at the time we wanted the bill so we could make a prompt payment, the bill was not forthcoming. At this point there were no more than 6 other folk in the restaurant, I guess the staffs social media exertions were too much for them at this point to even manage what customers were in the place After 10 mins of further waiting it took myself to go over and remove them from their Facebook to ask for the bill. Having paid the bill (no tip left) at no point we had been asked if we enjoyed the meal. I don't think this would have been wise to ask as we were pretty annoyed at this point. In short I'm not sure what has happened here as the service last night was pretty shocking, it ruined my sons birthday, ruined the cake and the experience. Will never order or set place in there again!More

Date of visit: February 2020
Helpful?10  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ASHVALE FISH RESTAURANT AND TAKEAWAY, Elgin - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Ashvale Fish Restaurant And Takeaway

Yes, Ashvale Fish Restaurant And Takeaway offers takeaway services.

Yes, Ashvale Fish Restaurant And Takeaway offers delivery services.

Ashvale Fish Restaurant And Takeaway is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5