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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, Cafe, British, Scottish, Vegetarian Friendly, Vegan Options
About
Willows is a coffee shop and restaurant which is here for people of all ages who want somewhere to come and relax. Our friendly efficient staff will serve you a wide variety of food and the highest quality of coffee. Unlike other coffee shops, we offer superior table service. And unlike other restaurants you can sit for as long as you like with a coffee and do what you feel like doing, catching up with friends, reading the free newspaper or browsing the internet with our free Wi-Fi.We have a separate dinner menu which is served Friday and Saturday evenings. Come along and enjoy excellent food freshly cooked in our relaxing surroundings.
PRICE RANGE
US$6 - US$15
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
CUISINES
Cafe, British, Scottish
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Accepts Credit Cards, Table Service, Live Music, Gift Cards Available
Reviews (883)
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Traveller rating
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Reviewed 5 November 2023

My friends and me visited on the 2nd November for lunch, they advertise chicken liver pate on line but was told when I wanted to order that they hadn’t done this for a long time. Also no non alcohol beer was available, much to the...disappointment of my friend who was driving. They also advertise Mackies ice cream is served there, well as a fan of Mackies ice cream and buy it often (vanilla) I ordered this only to be presented with a yellow coloured ice cream Mackies vanilla is white ? It also hada lot of ice crystals in it not nice. The soup was really nice and the bread with it was lovely, the girl who served us was friendly, but we won’t be back.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2023

Would love to review the food at Willows but unfortunately, after trying to get a table for lunch on twelve occasions over the past months, we have not been able to get a table inside. The reason? We have a dog. There are 3 or...4 tables inside which are "dog friendly" but on every occasion these tables were taken by people with no dogs, even though there were many vacant tables elsewhere. If these tables are so popular could the "dog section" be located elsewhere in the restaurant? Or else reserve the present " dog friendly" tables for dog owners ? I'm sure there are other dog owners like us who do not wish to sit outside in all weathers.More

Date of visit: October 2023
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Reviewed 7 October 2023

I ordered Couscous, which was very salty. My friend ordered burger and chips, no sauce, cucumber or salad dressing. The waitress came back just to check she had taken the order properly and when it arrived it was a burger on a bun and chips...with no salad. We have been several times and they never get it right. I don't blame the waitress she was great it's obviously a problem with the kitchen. It was a different waitress that brought the food to the table so the mistake wasn't picked up. To be honest they never get it right and today we couldn't be bothered even complaining. 😕More

Date of visit: October 2023
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Reviewed 28 September 2023

Friendly staff, great service, excellent food. One of those meals where every bite was good. Lovely space

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2023 via mobile

We had a wonderful sunny high tea at willows today. The scones were perfect, light and fluffy, pure joy. If we come back to Perth, we’ll come for more of the same!

Date of visit: August 2023
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Reviewed 23 August 2023

I have always gone to Willows when in Perth for more than twenty years. I planned to go for lunch as it was 11:50 . I sat down and was told I had to wait until 12 to get lunch so I ordered a BLT...from the breakfast menu although I’m not sure that 10 minutes would have made much difference to let me order from lunch menu! My sandwich ciabatta came and it looked lovely , bacon crispy as I had requested ! I bit into it and nearly broke my teeth the ciabatta was rock hard and there was tons of some kind of relish on which was not very nice! I didn't want to risk a trip to the dentist so I just ate the bacon from the sandwich and left the rest! As I was hungry I ordered a scone and I told the waitress that I couldn't eat my sandwich as it was rock hard! She said I wouldn't have to pay for the scone which was nice but really I shouldn't have had to pay for the BLT! I will find somewhere else to eat in future! Shame as I always loved WillowsMore

Date of visit: August 2023
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Reviewed 23 July 2023

You won’t get better anywhere - ingredients were spot on - top quality meats all well cooked - and beautiful loose leaf tea. staff lovely too.

Date of visit: July 2023
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Reviewed 19 July 2023

The food and service here is fantastic. Have been going for years and is my favourite place when I’m in Perth. Every member of staff is friendly and welcoming. The food is delicious. If you’re looking for a great place to eat in Perth look...no further than here.More

Date of visit: May 2023
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Reviewed 2 July 2023

Terribly over priced . Terrible service , staff touching hair , talking out loud about their private lives. Food very average . Won't be back

Date of visit: June 2023
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Reviewed 30 June 2023

Fabulous afternoon tea at willows, everywhere we go nothing can beat it, honestly do yourself a favour and try it.

Date of visit: June 2023
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Reviewed 28 June 2023

Used to go here regularly till prices went up. Decided to give it one more try time about 10 mins to 2 on a Wednesday ordered croissant filled with ham and mushrooms and my husband had Chinese noodle salad as it was on specials board....You could also order chicken with this as an extra but he declined. Ordered one tea and a glass of water. Drinks came then waitress came and said couldn’t have croissant as it was on breakfast menu so I asked for a plain chicken roll She went away then came back to say there was no chicken but I could have the croissant instead I okayed this and then she looked at my husband and said “and you?” And my husband said I’ve ordered - the noodles. Waitress replied that’s not available either we have no noodles ( even though this was on their specials board for the day!!!). We decided to leave at that point. Waitress was apologetic but certainly won’t be visiting Willows again. Most definitely gone downhill with food but uphill with prices. Not good.More

Date of visit: June 2023
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Reviewed 13 June 2023

Have been going for years and it is a lovely place with good service. My issue is I can’t take lactose and get charged £4.25 for a latte with coconut milk. It’s the most expensive coffee for me in Perth so sadly, as I am...normally having coffee every day I object to the inflated price and will be going elsewhereMore

Date of visit: June 2023
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Reviewed 5 June 2023 via mobile

This coffee shop looks small from the outside but is very roomy inside. Also gas outside seating area. The staff were all lovely and our waitress was very helpful. The shop is spotlessly clean. I took my friend for afternoon tea for her birthday. Everything...was fresh and delicious. We both thoroughly enjoy it and we will get back.More

Date of visit: May 2023
Helpful?
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Reviewed 21 May 2023

Very shocked and disappointed that Willows Cafe in Perth are charging £4.25 for a decaf flat white with oat milk. When I questioned this i was told the decaf flat white was £3.60 plus a further 60p for oat milk. How they justify this I...have no idea.There are plenty of cafes in Perth that charge £3 or £3.25 for a decaf flat white. To charge that amount for a decaf flat white and then add another 60p for the alternative milk is shocking and completely unacceptable. There is a cafe is Perth that charges£2.95 for the same as you are charging £4.25. Please justify this?More

Date of visit: May 2023
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Reviewed 5 May 2023

Used a itison voucher for afternoon tea for two Staff very helpful , food delicious When we booked we were asked for any dietary requirements which we put on the booking form, when we were taken to our seat , the waitress confirmed our requirements...on the reservation, a nice touch. 1st time in I don’t know how many years , we got real teaMore

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Louise C
28 August 2023|
AnswerShow all 2 answers
Response from 340annep | Reviewed this property |
Don’t know either sorry
0
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Calspn89
3 April 2017|
AnswerShow all 9 answers
Response from Ian L | Reviewed this property |
Yes ! Parking around the South Inch is preferred and a good little walk into the town straight up Princess Street over South St and under the arch ( the old home of the General Accident Fire and Life Assurance G.A.) past one... More
0
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sunshine505
19 June 2016|
AnswerShow all 6 answers
Response from mww101 | Property representative |
I can confirm that dogs are more than welcome at our outdoor seating area however only guide dogs are permitted inside.
0
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WILLOWS COFFEE SHOP & RESTAURANT, Perth - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Willows Coffee Shop & Restaurant

Yes, Willows Coffee Shop & Restaurant offers takeaway services.

Willows Coffee Shop & Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4