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Hours
Sun
12:30 - 22:00
Mon
12:00 - 22:00
Tue
12:00 - 22:00
Wed
12:00 - 22:00
Thu
12:00 - 22:00
Fri
12:00 - 23:00
Sat
12:00 - 23:00
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PRICE RANGE
£3.00 – £20.00
CUISINES
British, Grill, Pub, Scottish
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
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Details
About
Bar & Restaurant in Old Kilpatrick. Serving great homemade food, great atmosphere & banter!
PRICE RANGE
£3.00 – £20.00
CUISINES
British, Grill, Pub, Scottish
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Brunch, Drinks
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Free off-street parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Mastercard, Visa, Free Wifi, Accepts Credit Cards, Table Service
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4.5
319 reviews
Excellent
215
Very good
64
Average
20
Poor
8
Terrible
12
liverpoolladies2015
Liverpool7 contributions
Sept 2023 • family
Ate there for a birthday meal with family, food was delicious. Steak, gammon, pasta, macaroni cheese,, fresh homemade chicken nuggets for the little one, starters, cocktails for the birthday girl. Whisky sauce was amazing with the steak. Nobody left a thing. Angie our waitress was lovely. They all were. Great experience, lovely atmosphere. Will defo be back .
Written 13 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Thank you so much for your fabulous review. I am so pleased you all had a great night. Angie & Team Lusset.
Written 18 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandylady
Aberdeen1344 contributions
Aug 2024 • couples
Have been here a few times (when we make trips to Glasgow. ) and we have always enjoyed our meals here. Was a bit surprised to find the menu had shrunk a good deal since our last visit at the beginning of this year . - Not nearly such a large selection of dishes and the actual menu had changed from a leather bound folder to a piece of laminated A4 paper !
However, we still both managed to find a dish we wanted and enjoyed it .
Very reasonable prices and very good service.
Written 20 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
grannywGlasgow
47 contributions
Feb 2024 • family
After reading other good reviews we decided to drive here for lunch and oh so glad we did. From the moment we walked in and were greeted by Claire we received excellent service from her. The food was fantastic and although we chose smaller plates the portion sizes were massive. Great choices on menu. Will definately go back.
Written 16 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Thank you so much for your fantastic review. I will pass on your comments to Claire. Angie & Team Lusset.
Written 17 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helenhoneyman
11 contributions
Jun 2024 • family
Visited just this evening with my husband and 2 sons. Firstly we where asked our drinks order as soon as we where in, but then we waited about 30 minutes to be asked our food order and that’s only after we asked the staff to come take the order. We ordered 4 mains and 2 starters, starters where lovely but the mains where awful, the steak pie was full of fat and the homemade chips where over cooked, the Cajun pasta all you could taste was the Cajun powder, the lusset burger was pink all round the edges and when I said to the staff their excuse was that it’s red dye that’s added into the meat to make it look better! Never heard such a ridiculous excuse I mean instead of just apologising! Lastly the lasagne tasted like cheap meat and was more sauce and cheese than anything. Won’t be returning
Written 8 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
I am so sorry that you had an unpleasant experience with us on Saturday night.
Firstly I would like to apologise for the wait to get your order taken.
I wish you had told us at the time that there was an issue with your main courses, we can't make things right if we are not told about it.
The only thing that you mentioned when getting your plates cleared was an issue with the burger. Apologies that your were told it was red dye, it is actually carbon monoxide that butchers put in fresh meat to make it still look red after a few days.
One of our staff went to take the burger off your bill, but you had already paid and left by that point.
Written 10 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
julieaQ5158XO
Reading22 contributions
Jul 2023 • family
Service from the person who claimed to be in charge verged on sullen. My mother’s meal was lukewarm and the ‘hand cut’ chips looked burnt. When she went to pay she asked to speak to the manager and the server said they were in charge. My mum made her complaint and was told ‘I asked you if everything was alright and you said yes’ however my mum hadn’t heard the question and the server didn’t actually wait to hear the answer. The thing is mum was treating my cousin and me on the anniversary of a very sad occasion so we were all a bit distracted. My food was ok, but nothing special- the old menu was much better - but because of the occasion I didn’t say anything to upset mum. To add insult to injury we’ve just spotted that my mum was charged £2 for a glass of tap water. Not impressed and it will be a long time before we’re back - unless Angie’s in charge.
Written 18 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Hi Julie, firstly I would like to apologise for the service you felt you received.
If you had told us at the time that your Mother's meal was luke warm, then we could have got it changed for you straight away. The hand cut chips sometimes look darker, it just depends on the potatoes that we get from our suppliers.
I have spoken to the staff that were on duty, they said that when you were checked back you said everything was good.
All of the food you ordered has been on the menu for a couple of years, and our chefs have not changed.
We don't charge for tap water, that was an error that was made. I will happily transfer that back to you if you would like to send your paypal details by email. (theglenlussetok@gmail.com).
If you would like to contact me on 01389 890898, I will happily discuss your visit.
Apologies again.
Angie
Written 21 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eleanor M
Glasgow18 contributions
Oct 2024 • friends
Was in today for lunch with a friend. Ordered soup to start and waitress unsure if it was vegetarian. She did check and it was but I have my doubts. Their online menu doesn’t mention soup of the day is vegetarian only gluten free. Waited ages for it to arrive but it duly did with a warm roll and butter. It was a thick lentil and it was tasty. We had also wanted to order macaroni cheese but was told it wasn’t ready yet so we ordered fish finger butty’s. Several tables came in after us and received their meals long before we got served ours and surprise surprise at least 4 portions of macaroni cheese went out! Waited even longer for our butty’s to arrive and when it came it was a slice of battered fish in a sourdough bread. Again it was tasty. The place wasn’t overly busy although there going to be a private party in one of their rooms. People had started to arrive but it certainly wasn’t busy. Would I go back? No which is a shame as it’s on the canal and would be great place in the summer but the service needs to get a lot better.
Written 19 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Hi Eleanor.
I would firstly like to apologise for the wait on food on Saturday.
We have had a re shuffle in the kitchen and it was a new chef that was on on Saturday.
He came in and realised that there was lots of prep that needed done, and that included macaroni pasta being cooked off amongst other things.
At the point you ordered, the macaroni was not cooked yet.
You are correct in saying that other guests received macaroni, they ordered after you when the pasta was cooked.
I can only apologise again for the wait.
Our chefs have now settled in and we have a new menu coming out when we re open after our refurbishment.
I hope you give us another try, especially as you did enjoy your meals.
Thank you
Angie & Team Lusset
Written 21 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaclyn L
2 contributions
Aug 2022 • couples
When we first arrived and took a table, no one took our order for around 20 minutes. After attempting to order at the bar, I was told to sit down and someone would take my order. There were members of staff floating around the bar area and they kept walking past us. We were the only ones in the bar area for food. Eventually, after a further 5 - 10 minutes, our order was taken. We felt like an inconvenience from the start. It was a hot day and for being a 'dog friendly' bar, our pooch wasn't acknowledged with a bowl of water. They may let dogs in the bar but certainly not dog 'friendly'. We've been to many a dog friendly bar and a dog biscuit and a bowl of water goes a long way! Again, we felt like an inconvenience. Our food took over 40 mins to arrive which felt long due to the long wait at the start. It was safe to say that we were not keen in ordering coffees or dessert because who knows how long we'd have been in there.
Not once were we asked how our food was and on paying the bill, the lady at the bar was on WhatsApp on her phone and didn't ask how our food was. She presented the card machine and let us go on our way.
I enjoyed my food, as did my wife but it may have tasted better if the staff were a little bit more welcoming and the service was a little better. I fully understand places can be busy and understaffed but I can tell you that there were members of staff consistently walking by us and didn't even think to apologise for our wait or tell us that they'll get to us. We were completely ignored.
Really disappointed after reading great reviews.
Written 13 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Passenger598485
1 contribution
Sept 2023 • couples
Quite disappointed with our meal tonight. We used to visit regularly but haven’t been in a while. Sadly we felt it has gone downhill a little. Both had steak pie, mash and veg. The mash certainly wasn’t creamy as noted on the menu. Rather it was an oval blob of lukewarm mash. I know I could have sent it back but it was a bit dry and tasteless so I knew I wouldn’t eat it anyway. The veg was standard frozen peas, sweetcorn and carrot. The steak pie was quite tasty but some of the meat was a bit fatty. The pastry was lovely though! The chocolate fudge cake was nice but could have done without the white chocolate drizzle which made it overly sweet! Still managed to eat it though!
Written 5 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Apologies for the delayed response.
I am sorry that you were let down by your meal last week. I have passed your comments about the dishes to our chef. If you had said something at the time, we could have changed your meals for you both without any hassle.
Hopefully if you return again, we can show you that things have not gone downhill. Angie & Team Lusset.
Written 13 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daviejay
Clydebank44 contributions
Feb 2022 • family
The menu was emailed for us to choose and return by email before hand, said on the menu that they had this amazing chef who worked with Indian chefs, my a—- , I got the curry and it has to go down as the worst in my life, I have had a tastier boil in the bag from Asda, my sister’s had the Italian Pasta, they never touched it, it was as if it was taken from a tub in the fridge then heated up and forgot to add water to it.
I am afraid I will be staying clear of that place, don’t think it will be open for long.
Staff were nice though
Written 4 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Hi Daviejay
Firstly I would like to apologise that you did not enjoy your meal.
We ask for pre orders for parties of 10 +, that is why you were asked to pre order.
All of our dishes are cooked fresh and to order.
The Italian pasta is 1 of our most popular dishes, and we have never had a complaint like this before for it.
The same goes for the curries on a Thursday, we have lots of customers who come in every Thursday especially for a curry.
Did you speak to the waiting staff regarding your issues? I ask this, as I always get told if there are any issues. How can we possibly fix anything for you if we know nothing about it until after the event we read about it on here?
Thanks again for your review
Angie
Written 18 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jl21675
Glasgow10 contributions
May 2021 • solo
Such a shame !! This has been our family’s favourite restaurant for many years but am sorry to say that we won’t be back. Out of the three meals we ordered two were lukewarm and third had to be returned as order was wrong ! When the correct meal was returned the chef had clearly just used the same chips and veg which were now stone cold, and dumped a piece of fish on top which wasn’t ideal. The burger we ordered was clearly reheated and tough as old boots and the steak pie could have been eaten with a spoon due to the watery gravy. We did speak to the waitress who just wasn’t interested which is just not normal service we normally receive here. I can only presume they have a new ‘chef’ and new ownership but such a shame that they have gone downhill !
Written 13 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Hi. Can I please ask that you email me at theglenlussetok@gmail.com with details of time & date so I can look into this? We were taken over last year, however 3 of our kichen team have been with us for years and recipes have not changed. All of our food is cooked fresh and to order. Our front of house team are well trained to deal with any issues that arise and I have not been informed of any issues. Many thanks. Angie
Written 17 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bigaldo58
Clydebank4 contributions
Sept 2020 • couples
Dropped in for lunch , waited over 25mins for our starter which was salt and chilli chicken .It was overpowered with salt and totally ruined the taste of our main meal . The staff were so unattentive didnt ask if starter or main were okay seemed to be too busy looking after another table.We werent asked if we wanted a sweet menu either . Totally disappointed
Written 2 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
glenlusset
Hi. I am so sorry to hear that you didn't have a good experience with us. Can you please email me on theglenlussetok@gmail.com and let me know what date and time you were in so that I can look into this please? Thanks. Angie x
Written 3 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
neilno11
Glasgow4 contributions
Aug 2020 • family
I booked a table for me my wife, daughter and I in the Glen Lusset Restaurant. On arrival we were directed to a seat, there after told we were in the incorrect seat and moved. In my absence my daughter ordered me a drink which was never brought back. When I sat down I was asked if I wanted a drink, I then ordered a bottle of Corona (to which my daughter had previously ordered), this came without any fruit added as it should be. My wife ordered a Gin and Tonic, again without any fruit added, these drinks should be served with fruit. I asked if I could have some but was quickly told that they don’t do fruit. One of the main reasons we went to the Glen Lusset was due to the fact we seen that they were listed as a participant in the Eat Out To Help Out promotion by the UK Government on their website, only when we had to pay the bill we found out this was not the case. We then queried why this was advertised online but not honoured to which we were told that someone new had bought the restaurant over and they might not get the money back. On the whole a very disappointing experience after years of custom we feel let down. I would find it difficult to go back again based on my experience, being local to the site, being from the area, I am always keen to support local businesses but will very considerate next time, we left and headed over to the Twisted Thistle to continue our evening out, with Fruit added
Written 4 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
445graemea
Hi neilno11. I was wondering if you would put a review on TripAdvisor. Especially with my response to you on Facebook. As I said to your Facebook review unfortunately your wife and daughter sat at wrong table. You are correct your daughter did order you a Corona. Your wife said no wait till Dad comes back which is what the staff did. Don't really see a problem there. You are correct we didn't put any fruit in your drinks. This was our decision as we are trying to minimize risk of cross contamination of Covid. We are not perfect but we are trying to do our best. Again I don't really see how that is poor service. I would rather people try to keep there customers safe. Again you are correct we are advertised on website. I really don't understand that as we never put it up. Only reason I can think of is that as we were part of furlough scheme they have entered us automatically. What surprises me is you never checked before you sat down that we were doing it. Normal practice is to check in case a mistake has been somewhere. In this case there has and its not our fault.
My decision not to enter scheme was based on the fact that I am giving up pub on 18th of August and quite possibly wouldn't be able to claim money back.
Hopefully this review won't cause the new owners any hassle as it is directed at me. A wee bit vindictive I feel but he ho thats life.
Hope you enjoyed the rest of your night and once new owners in place you can pop in and get your cheap meal!!!
G
Written 6 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynsey M
1 contribution
Jul 2021 • family
Just been in for a quick lunch and I will never be back ! Ordered soup which came served like a bowl of cold mush the soup looked more like carrot and turnip mashed up. I’m astonshied that a chef let this leave their kitchen. The server who brought our food was a nice pleasant young girl. When she put my soup down to me I said to her straight away I wouldn’t be able to eat that as it looked disgusting the young lady was clearly agreeing with me and took the soup back to the kitchen. I was asked if I wanted some hot water put in my soup to loosen it up a bit !!!! Which I certainly didn’t want ! To even ask me this after clearly trying To serve me cold mush In a bowl. This has put me off lentil soup for the foreseeable. The chicken pakora and mozzarella sticks weren’t up to much either. Straight out the freezer from Costco’s. I would have been better staying in the house and making my own lunch. This place is a shambles. The menu itself only has a handful of dishes so me thinking they couldn’t go wrong with lentil soup was a big mistake. Very disappointed in this place as the 4star review is a joke to be honest. I like my food so trust me when I say avoid this place like the plague. Worst place I’ve eaten from in a long time....
Written 1 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Hi Lynseym474
Firstly, the waiting staff that brought your soup to you did say that she preffered a thinner soup. The soup was probed when it was taken back into the kitchen and it was extremely hot. I apologise that you did not like the look of it. Its personal choice and some people do like a thick soup. The chicken pakora, which you ate every bite of, is home made. The mozzarella sticks are bought in, that is correct. The only 2 items that are bought in are mozzarella sticks and scampi. Everything else is home made and mostly made and cooked to order.
I don't see how you can say its a shambles as you were in and out in less than half an hour and there was only a couple of other tables in at the time.
Our new menu is coming out next week, which has much more variety on it. Due to covid, it has taken us a while to get it to the printers etc. In normal times we change our full menu twice a year.
I think you are being very unfair to say avoid this place like the plague, given that you were put off by the look of a bowl of soup. I don't want to get into a keyboard war over this, but I feel your review was very unfair.
Written 3 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robert m
2 contributions
Sept 2023 • family
Party of ten plus small children easily and cheerfully accommodated for a family meal. A wide variety of choices were made from the menu and all were excellent. The quality of the food , value and service were all top-drawer. The food was obviously freshly prepared and the menu was a cut above the usual pub fare.
Written 22 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Thank you so much for your fabulous review. Angie & Team Lusset.
Written 29 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harvey D
1 contribution
Feb 2024 • couples
Went around 12:30, was a function in so was very busy. Being busy, one would have expected a delay of sorts but we had our drinks order taken instantly and food shortly thereafter. There were only two people on but they were both very organised and attentive. Angela, I think the manager, was absolutely brilliant, not just with us, a wee old lady was in, we overheard the interaction,it was as if this was her granny, she just gave the impression of being a thoroughly decent person. The food was good and the service speedy. Absolutely couldn't fault anything about the girls who were working, both a class act. First time we had been in but I'm sure we will be in much,much more. Thank you Angela and team.
Written 1 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Lusset
Aww thank you so much for your fabulous review. I will pass your comments on to Jade and our kitchen team. Angie & Team Lusset.
Written 2 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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