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Hook and Ladder

Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
+353 51 850 765
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  • Excellent66%
  • Very good18%
  • Average7%
  • Poor4%
  • Terrible5%
Travellers talk about
“cakes” (22 reviews)
“coffee cake” (4 reviews)
Open Now
08:00 - 17:30 Hours
Irish, Cafe, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
££ - £££
Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
All Details
Write a ReviewReviews (263)
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1 - 10 of 262 reviews

Reviewed yesterday via mobile

I have been going to the Hook and Ladder ever since it opened, just a little coffee shop at the time. Now it is a big spacious restaurant with great seating wonderful friendly service and fabulous food. It is also very very busy and while...More

Thank knockanny
Reviewed 3 days ago

Not sure what happened but, we won't be going back any time soon. French toast not what it used to be. No coffee cake or any other sweet offerings. Maple syrup was not maple syrup. Rashers not bacon subed. Menu not the same as on...More

Thank Ellen M
Reviewed 5 days ago

I went into Hook and Ladder at lunchtime today and got a seat straight away with no wait even though it was busy.The service was excellent and the crumble made in-store by Greg was to die for. It had been quite a few months since...More

1  Thank MagsWall18
Reviewed 1 week ago

Always a pleasure to eat here. Breakfast is particularly good, but they seemed to be short staffed the morning we visited. Food was excellent, freshly cooked and very tasty. Service was good but we had to wait for a table. When we arrived we were...More

2  Thank Maire2
Reviewed 3 weeks ago

I visited Hook and Ladder last week - We were looking for something light to eat - but Disappointed to be told that the Kitchen was closed and it was only 4.15pm on Sat Eve - We were told there was some cakes etc left...More

Thank Rocket43
Reviewed 4 weeks ago via mobile

Would go to Hook and Ladder any time I’m in Waterford for lunch.. I have orders the felafel dish before and it was lovely so I ordered it again last week. What came out was totally unrecognizable as either felafel or the previous dish I...More

1  Thank Aine R
Reviewed 17 September 2018

I have been going to Hook & Ladder for a while now and I have to say the staff are so friendly and helpful. I was in there this morning for breakfast and the manager, Niall I think his name is) was very attentive and...More

3  Thank Amanda L
Reviewed 23 August 2018 via mobile

My wife and daughter visited the Hook and Ladder today for lunch. The treatment and the food they received was superb. They couldn’t speak highly enough about the staff. The food was excellent, my daughter who lives near Dublin, and eats out regularly said it...More

3  Thank havingaballWaterford
Reviewed 14 August 2018 via mobile

Just wanted to say a massive thank you to Glenn for being such a friendly, accommodating and generally charming waiter. Really enjoyed our lunch as a result. Well impressed 😁

4  Thank jonesval21
Reviewed 14 August 2018 via mobile

Have being coming here for a couple of years. This is the kind of modern café / Restaurant that does lunch and deserts so well. Friendly service and nice clean roomy open atmosphere. Quality food - on the go - typical ideal place for lunch...More

3  Thank GPIreland
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Questions & Answers
Suzanne R
15 January 2017|
Response from Lynne C | Reviewed this property |
I was only back today and didn't see any sign indicating gluten-free, but that they will try to cater for special diets. You might phone them to be sure
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Accepts Visa, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Child-friendly, Business meetings, Kids
Open Hours
09:00 - 17:00
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
08:00 - 17:30
Location and Contact Information
  • Address: Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
  • Location: Europe  >  Ireland  >  Province of Munster  >  County Waterford  >  Waterford
  • Phone Number: +353 51 850 765
  • E-mail
The idea behind cafehome is to showcase a number of various store concepts under the one brand, with each individual concept retaining its own individual ethos and style.The first of these concepts is Hook & Ladder, where we’ve created a unique atmosphere with expertly trained staff, showcasing a broad range of Irish artisan foods, plus a range of furniture and accessories. One truly unique aspect to Hook & Ladder is that all the café fittings – from the cutlery & crockery, to the seats you sit on – are available for purchase.
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