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Royal Oak

61 Hucclecote Road, Gloucester GL3 3TW, England
+44 1452 621748
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Overview
  • Excellent37%
  • Very good24%
  • Average18%
  • Poor9%
  • Terrible10%
Travellers talk about
“burrito” (2 reviews)
“gammon” (2 reviews)
“sunday roast” (2 reviews)
Open Now
All hours
CUISINES
Bar, British, Pub
PRICE
£
DETAILS
61 Hucclecote Road, Gloucester GL3 3TW, England
Service
Food
Value
Atmosphere
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Reviews (87)
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1 - 10 of 87 reviews

Reviewed 2 weeks ago via mobile

Came for a return visit after visiting a while ago, food was fantastic, steak was perfectly cooked and the kids enjoyed it too, great selection of ales on now as well, will be returning soon!

Thank mikeymike1970
General M, Manager at Royal Oak, responded to this review

Hi mikeymike1970 Thank you for a lovely review, we're always happy to read positive comments from returning customers! Hope to see you again soon! The Royal Oak Team

Reviewed 3 weeks ago via mobile

Enjoyed the chicken tikka masala. Also has a pool table. Bar staff could be more customer friendly. Lady was ok but the man didn't seem like he wanted to serve anyone and was reluctant to carry the coffees but was eager to get a deposit...More

Thank bwanajg
General M, Manager at Royal Oak, responded to this review

Hi bwanajg Thank you for your review! I would like to apologise for this member of staff's apparent reluctance to serve, this is never the impression we like to give and this sort of behaviour needs to be investigated as customers are our main priority!...More

Reviewed 18 April 2017 via mobile

I came to watch Aston villa play live on sky yesterday. Not to busy. Wish they put the commentery on!? My wife and i ate after the match. I had a very spicy but delicious bbq jerk chicken and my wife a steak. Good food...More

Thank Ian H
General M, Manager at Royal Oak, responded to this review

Hi Ian H Thank you for your comments, the BBQ Jerk Chicken is one of our favourite dishes! Simple and tasty, just how we like it. I apologise for the lack of commentary on the football, we always try to give our customers the best...More

Reviewed 16 April 2017 via mobile

Please bare in mind that I have been a foster carer for 12yrs plus and can deal with most things, however, on this occasion:- We arrived to have a family meal at our local pub at about 3pm on Sunday 16th April we sat down...More

1  Thank sharon c
General M, Manager at Royal Oak, responded to this review

Hi Sharon we are very sorry to hear of your experience here with us on Sunday, could you lease forward a contact e-mail address to 7954@greeneking.co.uk so we can work out a resolution for you Regards The Management team

Reviewed 4 April 2017 via mobile

So we ordered 3 meals. Two New Yorker chicken meals and a meat combo thing. Both New Yorker meals were cold. The chicken was Luke warm; if that and the chips were stone cold. Although when we complained they couldn't give in a refund but...More

Thank Sabdur
General M, Manager at Royal Oak, responded to this review

Hi there Sabdur I'm very sorry to hear about the awful food quality you received on your visit. I would like to stress that this sort of service is not to our usual standards. We try hard to ensure every customer leaves happy but unfortunately...More

Reviewed 2 April 2017

Good food and excellent service from the friendly staff .Fantastic atmosphere when sports events are on especially rugby

Review collected in partnership with Greene King
Thank 205garryj
General M, Manager at Royal Oak, responded to this review

Hi 205garryj Thanks for leaving us a positive review! We try our hardest to make sure every customer gets what they want and what they deserve, excellent service, quality food and an appealing atmosphere! Hope to see you again soon! The Royal Oak Team

Reviewed 29 March 2017

Lovely local pub for meeting up with friends to have a quite drink after work with lovely friendly bar staff serving fast di njs and really good customer service

Review collected in partnership with Greene King
Thank Stacey S
General M, Manager at Royal Oak, responded to this review

Hi Stacey S Thank you for visiting, we love to give the sense of friendliness and strive to deliver efficient and excellent service to our guests! Hope to see you again soon! The Royal Oak Team

Reviewed 28 March 2017 via mobile

Having moved back home to Cheltenham recently I decided to take the family out for lunch at the Royal Oak as I used to visit in my younger days, great atmosphere inside even if very sports orientated, found a table in the restaurant and ordered...More

Thank mikeymike1970
General M, Manager at Royal Oak, responded to this review

Hi there mikeymike1970 Thank you for your positive comments! It always brings joy all of us here at the Royal Oak when a customer leaves happy! As you're living close by now I hope we will see you again soon! Thanks again! The Royal Oak...More

Reviewed 27 March 2017

Visited recently for lunch. Ordered food and waited over 40 minutes for a few burgers and a gammon steak - There were only half a dozen other people also there and they had arrived after us. Food was over cooked and rubbery. Also to note...More

Thank DemonTom360
General M, Manager at Royal Oak, responded to this review

Hi there Tom_4561531864 I would like to start by apologising profusely for the experience you had with us on your visit. Unfortunately due to the size of our business and our kitchen team we can sometimes fall behind on our service times. However this is...More

Reviewed 8 March 2017 via mobile

The menu has changed and I can no longer get a pulled pork burger but a naked pulled chicken burrito instead. It was very nice but got a kick to it! Price gone up too. My wife had the jerk chicken which was down as...More

Thank Ian H
General M, Manager at Royal Oak, responded to this review

Hi there Ian H I apologise for the loss of the Pulled Pork burger from our menu, our menu changes seasonally depending on the best sellers and the most popular food choices at the time. I am glad that you enjoyed the pulled pork burrito...More

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Questions & AnswersAsk a question
Joe R
I'm looking for a pub to watch England v Wales, in Gloucester, preferably M5 side, with parking. Will this fit the bill?
5 June 2016|
Answer Show all 2 answers
Response from General M | Property representative |
Hi Joe We will be showing the matches across the pub with commentary and we also have a large carpark. We are just 5 mins drive from junction 11a off the M5 Hope this Helps The Royal Oak
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$26
Cuisine
Bar, British, Pub
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Parking Available
Good for
Bar Scene, Child-friendly, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 61 Hucclecote Road, Gloucester GL3 3TW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Gloucester
  • Phone Number: +44 1452 621748
  • E-mail