We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thorntons Derby Westfield

Is this your business?
) #22 of 29 Coffee & Tea in Derby #331 of 506 Places to Eat in Derby ££ - £££ Cafe, British
110b Westfields Shopping Centre, Derby DE1 2NQ, England
+44 1332 295767
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent31%
  • Very good21%
  • Average19%
  • Poor12%
  • Terrible17%
Travellers talk about
“toasties” (3 reviews)
“cakes” (3 reviews)
Restaurant Hours
Cafe, British
££ - £££
110b Westfields Shopping Centre, Derby DE1 2NQ, England
Write a Review
Reviews (41)
Traveller rating
Traveller type
Time of year

11 - 20 of 41 reviews

Reviewed 20 June 2016 via mobile

I really like the wide choice of cake/ drinks available. The white hot chocolate is perfect (you get a chocolate with it). The friend who I have with enjoyed his latte & sandwich too. Highly recommend!

Thank James105kt
Reviewed 26 January 2016

Called in for coffee and cake on Thursday at 4.30pm, got the feeling they were about to close, but no someone else came in, asking are you still open, the reply "we close at 8pm. The seating area looked grubby. I had a mince pie...More

Thank Kev012
Reviewed 16 December 2015

Ham, cheese and tomato toastie with a mug of insipid coffee was only saved by the Thorntons chocolate and the chocolate flakes on the coffee. Comfortable seating area which was clean and tidy and the chance to browse the shop for chocolates afterwards.

Thank johnhp702
Reviewed 12 November 2015

The coffee tasted burnt and it's always so cold in there. I'll go to Costa round the corner from now on.

Thank Tyler M
Reviewed 6 November 2015 via mobile

The coffee wasn't bad but it took two goes to get the right size! We each had a pastry (one maple/pecan, one apple) - these were pretty poor. The complimentary chocs were good, but they should be at Thorntons! Rather average experience not really made...More

Thank Tim H
Reviewed 17 October 2015

Lovely cafe. Coffee and food excellent and the pecan tarts are to die for! Love that you get a free chocolate with a drink also like the meal deals. Good value. Friendly staff.

Thank Hazel T
Reviewed 17 October 2015 via mobile

Visited with my sister and our two young children. Not a good thing to say really. Poor service Very slow to serve so even though cafe was quiet, there was a large queue which took ages to go down. Cafe was dirty, tables left dirty...More

Thank derbylass22
Reviewed 14 October 2015

Utterly delicious assortment of hot chocolates and snacks especially cakes! My favourite is Black Cherry Hot choc and I love the free Thorntons choc you get with a hot drink, yummy!

Thank TraceyD43
Reviewed 27 September 2015 via mobile

Brilliant service in the store. The store was spotless, brilliant X factor display and all staff pleasant. Visited to buy a raffle prize for my son's school and received great efficient, friendly service from Tom :). I often visit for coffee and cake with my...More

3  Thank Sallyann77
Reviewed 13 September 2015 via mobile

Called for cappuccino n hot chocolate n slice of chocolate cake each,,,hot chocolate looked and tasted like a latte with that many marshmallows I couldn't even drink it,,young chap made cappuccino n had to throw it away so I had to wait for another to...More

Thank Helen W
Nearby Restaurants
180 reviews
.05 miles away
Zizzi - Derby Intu
221 reviews
.04 miles away
Byron Derby
201 reviews
.11 miles away
TGI Friday's
354 reviews
.07 miles away
Nearby Attractions
Derby Theatre
142 reviews
.05 miles away
Intu Derby
95 reviews
.14 miles away
The Standing Order
75 reviews
.32 miles away
Derby Sales & Information Centre
54 reviews
.25 miles away
Questions & Answers
Get quick answers from Thorntons Derby Westfield staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 110b Westfields Shopping Centre, Derby DE1 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Derbyshire  >  Derby
  • Phone Number: +44 1332 295767
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing