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About
Situated in Chellaston, Derby here at Hickory’s Smokehouse, we’re a family-friendly restaurant & bar offering a truly authentic experience of everything Deep South. Born from a road trip across America’s Southern States, we learnt all things smokin’ from the best pitmasters across the region. From a menu bursting with smokehouse classics and barbecue favourites, to our team of passionate pitmasters, brilliant bartenders and sensational servers - we’re all about rolling out that warm Southern hospitality! We’ve got a super inviting space for all the family, a neighbourhood bar for soda sippin’, cocktail concoctions and more, as well as a secluded garden, complete with heated huts and a fire pit
PRICE RANGE
£15 - £30
Meals
Lunch, Dinner, Brunch, Drinks
CUISINES
Barbecue
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Gift Cards Available, Full Bar, Accepts Credit Cards, Table Service, Free off-street parking, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments
Reviews (146)
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146 results
Traveller rating
91
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9
Traveller type
Time of year
LanguageEnglish
Traveller rating
91
13
19
14
9
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Reviewed 6 days ago

Disappointed with our experience. We arrived on time but waited 30 minutes to be sat at our table. We don’t mind waiting a bit but 30 minutes is ridiculous. Once we finally sat down the service was slow and we didn’t get our food for...a further 30 minutes. By this time we were starving. We ordered the £60 sharing platter for two expecting good things. The food came luke warm and was very quickly cold. Some of the ribs had no meat on them and were just bone. I would have complained at the time but could not be bothered with the confrontation as we were sat so close to other diners. The other meat was small in quantity and I left hungry. You don’t expect to leave an American restaurant hungry when spending £60 and this has not been the case when I have visited their sister restaurant Hickory’s Chester in the past. I don’t know if we were just unlucky on a busy evening or if this is the general standard but with our experience I would not visit again.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 5 days ago

Thank you for your review - we appreciate you taking the time to provide your feedback of your recent experience with us. We will be sure to take all your comments on board for any future training and development purposes, if you could please get...More

Reviewed 1 week ago

Food wasn’t great but when you go to the toilet and the sink tap comes off in your hand 🤚 so had to use hand sanitizer 1- had to swap cutlery cause dirty 2- took over 40 minutes to get food 3- took half a...hour to clear the table 4- got told by member of staff you only have your 10 minutes before we have to leave the table. I understand that they have booked the table for someone else but they need to speed up the service or give people longer to eat. Especially when you spend over £120 on food. Staff only came to table four times once to get the order wants to deliver the order want to deliver desert and want to tell us to hurry up because we only got 10 minutes left before they wanted the table extremely poor not happy spent a lot of moneyMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 6 days ago

Hi Tour473325, Thank you so much for taking the time to leave us your feedback. I am disappointed to read about your experience and would like it if you could reach out to me directly by emailing us at hello@hickorysderby.co.uk for a member of the...More

Reviewed 1 week ago

Food was delicious, staff were lovely! Dolly was amazing and so friendly! Lovely experience and will definitely return!

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 6 days ago

Thanks for this ace review!

Reviewed 1 week ago via mobile

We were traveling to Lincolnshire from Chester and saw a familiar name so stopped in for some lunch and a quick online meeting. We were well greeted and that's where the positives end the food was poor, the chips with the stake were very hard...and the drinks took a long time to arrive. The staff seemed more concerned with saying goodbye to another staff member having a group discussion rather than attending to those trying to order drinks, pay bills or those waiting for drinks as only one person was making them as 5 stood doing nothing. Having received and paid my bill I looked at the receipt and a service charge was added, the lady who did my bill wasn't my server and never asked if I would like to tip which of course I didn't as the service was poor. I wish this hickorys was as good as the Chester one which I have been to many times and enjoyedMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 1 week ago

Hi there, thank you for your review. I'm saddened to read about your visit to us, your comments will be take on board to help with our future training and development. I would also really like the chance to speak to you directly with hope...More

Reviewed 1 week ago via mobile

Tried hickory’s in Derby yesterday after having previous good experiences at the Nottingham and Birmingham branches. And this one did not disappoint! Luckily it’s closer to home for us so this will become our regular spot. Food was excellent, decent portions and fairly priced. Service...was good, despite what previous reviews say. Maybe they’ve taken on board previous comments and re trained their staff. Definitely no complaints from us! Thank you for a lovely experience and we will definitely be back soon! Keep up the good work guys.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review! I am so happy to hear that you loved your closer Hicks fix with ourselves and that the team took great care of you :) I will pass your feedback along to everyone and we look forward to...More

Reviewed 2 weeks ago via mobile

Travelled over 30 miles to try this place as a surprise for my hubby and wow it was amazing from when we arrived to be greeted by 3 of the friendliest staff ive ever met,we arrived slightly early so our table wasnt quite ready but...thats fine we had a drink at the bar and there wask a singer on *(fab) details all around and so much to explore ive fell in love with it here and i cant wait to visit again I chose the mac and cheese wow amazing my hubby had hotdog Then it came to pay and our waitor left the bill whilst he went to prepare us a desert for our anniversary such and nice perfect touch Thankyou guys for a perfect eveningMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 2 weeks ago

Hi there, thank you for taking the time to leave us such a lovely review! I'm delighted to read to enjoyed dining with us, your comments really mean a lot :) We hope you enjoyed your anniversary and hope to welcome you back again soon....More

Reviewed 2 weeks ago via mobile

Daughters 18th ! Great food staff were absolutely amazing. They were genuinely warm and lovely people! Once knew it was my daughter‘s birthday they got her behind the bar to make a cocktail of her choice and I mean properly showed her how to do...this then came the sparklers and a free dessert whilst singing happy birthday fantastic experience Staff go above and beyond well done to everyone we had a truly awesome experienceMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 2 weeks ago

Hi Rich, Thank you for your review! I am happy to hear that you daughter loved her 18th birthday celebrations with us and the cocktail masterclass!! We look forward to seeing you again soon. Many thanks, Nathan

Reviewed 3 weeks ago

We went to the Smokehouse last night to celebrate an anniversary and I have to say the food was truly outstanding, packed full of flavour that had you salivating from the moment it arrived. The restaurant and bar has a great vibe and atmosphere to...it and it really nicely laid out giving you enough space that you don’t feel like your hemmed in. The only downside was the service did not live up to the standard of the food! Not only did no one clear away our starters before the main meals arrived, but after our meal we were left - at times felt ignored as staffed walked by avoiding eye contact, for nearly 40 minutes. At no point did anyone come clear the table or offer dessert or more drinks. In fact no one all night asked us if we wanted more drinks. It’s a shame this marred the evening resulting in us giving up and leaving having not had dessert as it was now so late. Such service does make you question if it was a fluke or not that we landed in a bad night - but other Tripadvisor reviews seem to indicate otherwise.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 3 weeks ago

Hi There, Thank you for taking the time to leave us your review. I am pleased to hear you enjoyed your meal with us but I am disappointed to hear you didn't enjoy your visit and the service was not up to the standards we...More

Reviewed 4 weeks ago via mobile

Got shown to our table and given our menus. Had my 6 year old with us and wasn’t given a child’s menu. Had to ask for a child’s menu. Never saw the waitress again! 20 odd mins later had to ask for someone to take...our drinks order. Food order was then taken a short time later. We finally got our drink some 50 minutes after being seated! Our food about an hour after arriving. There was lots of the young female waitress walking around after we had first got seated,a couple of them even walking around linking arms, but not one of them asked to take our drinks/food order. A male who was not in the typical waiter uniform eventually took our order and to be fair doesn’t charge us for our drinks after we told j how long we had been waiting. The food was lovely but massively overpriced for what you get. We regularly go to the Bullshead in Repton and the amount of food you get there and the service is far, far better. We love very local to Hickory’s and have heard similar experiences from friends who also live close by. Hickory’s you really need to look at some of the staff you employ, and the price ls you charge for small amounts of food. We won’t be going again and will stick to The Bullshead after this last visit.More

Date of visit: May 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 4 weeks ago

Hi, Thank you for leaving us your feedback. I am pleased to hear that you enjoyed your food. However, I am disappointed to hear that your experience was not up to the standard we would like. Please email us on hello@hickorysderby.co.uk to discuss your feedback...More

Reviewed 4 weeks ago via mobile

Many thanks to Jemima for her above and beyond service when I went to hickory’s with my partner and stepdaughter tonight. Lovely food but service really stood out. A credit to the team. Can’t beat the hickory’s blue cheese dip!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 4 weeks ago

Hi Lucy, Thank you for taking the time to leave us your feedback. I am pleased to hear that everyone enjoyed their food and that the team looked after you; I will be sure to pass on your kind words to Jemima. We hope to...More

Reviewed 4 weeks ago via mobile

As we have come to expect an excellent visit to what has easily become our favourite brand. Hickories has never disappointed so we jumped at the chance to visit a new venue whilst in the area. Staff were super friendly and the food the usual...high standard.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 4 weeks ago

Hi 04205HKtonym, Thank you so much for taking the time to leave us this feedback. It is delightful to read that you love coming to Hickory's and hope to welcome you back again soon. Best wishes, Nathan

Reviewed 4 weeks ago

5 Stars from start to finish. Very friendly staff. True American style food and restaurant. I Would recommend a visit!!

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 4 weeks ago

Hey Max A, Thank you so much for your fantastic review! We hope to see you again soon. Best Wishes, Nathan

Reviewed 4 weeks ago

We visited Hickory's derby for a family birthday meal and enjoyed every minute. The service and food was second to none. The waiters provided an exceptional service and even made our birthday girl feel extra special with letting her make her own birthday milkshake! The...food was outstanding, not one thing to complain about. We had a great night and we will definitely be visiting again!! Photo attached of ou family party and out waiter brilliant waiter Richard!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 4 weeks ago

Hey Kirsty C, Thank you for your review. We're so made up to hear you had such a fantastic visit to us and that our lovely team managed to make the birthday girls day such a special one 😃 We will pass on your thanks...More

Reviewed 16 May 2024 via mobile

Amazing venue second time visiting hockey’s and did not disappoint, service was great and food was delicious will be back hockey’s

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 16 May 2024

Thank you so much for your 5 star review! We are thrilled to hear you've enjoyed our wonderful hospitality and food. We cant wait to welcome you back soon. Kind Regards, Nathan

Reviewed 13 May 2024 via mobile

We returned to celebrate mine and my son’s birthday (same day!) and had a real treat! Warmly welcomed and great atmosphere….kids enjoyed some special attention! Great food as usual and fab choice of drinks! Spoilt with a birthday song and treat! Amazing staff, and a...wonderful night! Thank you!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Derby, responded to this reviewResponded 14 May 2024

Hi Katie, Thank you for your 5 star review! I am delighted to hear you enjoyed celebrating your birthday and your sons birthday with us and the team made a big fuss of you all. We hope you had a lovely birthday and hope to...More

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HICKORY'S SMOKEHOUSE DERBY - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Hickory's Smokehouse Derby

Hickory's Smokehouse Derby is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4