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Frankie & Benny's - Gatwick Airport - CLOSED

Departures Hall Airside South Terminal | Gatwick Airport Crawley, Crawley RH6 0NN, England
+44 1293 602100
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Overview
  • Excellent14%
  • Very good36%
  • Average26%
  • Poor14%
  • Terrible10%
Travellers talk about
Restaurant Hours
CUISINES
Italian, American, European, Diner, British, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Departures Hall Airside South Terminal | Gatwick Airport Crawley, Crawley RH6 0NN, England
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11 - 20 of 268 reviews

Reviewed 8 December 2015

We wanted a reasonably priced, fresh cooked meal preflight. We received neither. The pasta was totally tasteless and completely overpriced. Service was 'take it or leave it' attitude which gave us the impression that we were an inconvenience. Next time we are in Gatwick we...More

Thank david p
Reviewed 7 December 2015 via mobile

Decided to have dinner before a flight at F&B's based on a very positive experience at another one of their restaurant's (Cardiff) - what a mistake! The signature burger was rubbery and obviously straight out of a cheap packet, fries were oily with that distinct...More

Thank JohnnySB54
Reviewed 3 December 2015 via mobile

Lettuce was old, burger not fresh. I told the staff, but it was "as it was supposed to". Thats means this standard is expected. The restaurant looked good from outside, but it didnt deliver at all. Stay away

Thank Ole Anders V
Reviewed 3 December 2015

We accidently ended up in this restaurant on our way home. Very friendly and helpfull staff and a good menu. Typical American/Italian style. To be recommended.

Thank Jarlen2014
Reviewed 3 December 2015

It is what you would expect, I made a mistake of eggs benedict which was not really up to scratch however a good basic full English is the type of thing you should order.

Thank tracey h
Reviewed 30 November 2015 via mobile

I have no real complaints other than the food can be a little lukewarm as is the coffee. The cutlery is designed for a child. The American brat pack theme is just annoying On the plus side the staff are friendly and the seating comfortable.

Thank Gary T
Reviewed 24 November 2015

We were a big group and waited ages to get seated then about 45 minutes to have our order taken. The food came out before drinks so most of us ate breakfast without the tea and juice we had ordered. It was then hard work...More

Thank Clare B
Concessions, Manager at Frankie & Benny's - Gatwick Airport, responded to this reviewResponded 25 November 2015

Hi, Sorry to hear of your poor experience. Please could you email concessions@trgplc.com with more info incl date and time of visit so we can investigate further. Apologies once again, thanks Claire

Reviewed 22 November 2015 via mobile

I was travelling to Dublin one evening and had arrived at the airport with enough time to have a sit down meal. When I am travelling alone I like to choose a place like this with table service, so that I can sit down with...More

Thank Sdwoo
Reviewed 14 November 2015

Ordered two breakfasts. It all came relatively quickly. It was hot, tasty and plenty of it. Couldn't fault the courteous waiting staff.

2  Thank steveparmwiltshire
Reviewed 13 November 2015 via mobile

Really friendly staff but make sure you are clear if you need your meal rushed through. Waited a long time and had to leave it in the end. Just a small point as actually good for an airport restaurant.

Thank Lee M
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Restaurant Details

Good for
Child-friendly
Location and Contact Information
  • Address: Departures Hall Airside South Terminal | Gatwick Airport Crawley, Crawley RH6 0NN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Crawley
  • Phone Number: +44 1293 602100
  • This restaurant is at Gatwick Airport (after security)
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