Zari Restaurant

Zari Restaurant

Someone from this business manages this listing.
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+44 1293 525107+ Add website
Hours
Sun
12:00 - 14:0017:30 - 21:30
Mon
12:00 - 14:0017:30 - 21:30
Tue
12:00 - 14:0017:30 - 21:30
Wed
12:00 - 14:0017:30 - 21:30
Thu
12:00 - 14:0017:30 - 21:30
Fri
12:00 - 14:0017:30 - 21:30
Sat
12:00 - 14:0017:30 - 21:30
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
4.0 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
4.0 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£25 – £37
CUISINES
Indian, Asian, Balti
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Does this restaurant offer free wifi?
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4.0
4.0 of 5 bubbles658 reviews
Excellent
421
Very good
104
Average
36
Poor
33
Terrible
64
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Lauren B
1 contribution
5.0 of 5 bubbles
Apr 2024 family
Family meal for birthday celebrations, lovely hospitality! Staff very friendly and great customer service. Lovely meal to end mums birthday week
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GlasgowCurryClub
Glasgow144 contributions
5.0 of 5 bubbles
Favourite Review
Aug 2023 friends
Official Review - Glasgow Curry Club Although we are based in Glasgow, you’ll see from our reviews that we’ve managed to eat elsewhere - including European and American destinations. This visit to Crawley was a combined business and family / friends event - which transpired to become TWO NIGHTS at Zari! To be clear, we were told this place was good. Very good. That level of recommendation doesn’t come lightly and so we had to try this place. Here goes…. The location is somewhat deceiving - in a row of shops but with easy parking & easily accessible for those in wheelchairs. The shopfront is pleasant and inviting, and once you enter you’re greeted warmly by smiling and friendly staff. Once seated, drinks arrive quickly with some poppadoms and onions. The range of food here is fantastic, and the staff can explain every choice on the menu. Service was brisk and pleasant - great chat with the waiters and always keen to help. Now the food. Phenomenal chicken tikka starters and accompaniments. Great size of portion and cooked to perfection. A nice timescale to the main course, which arrived like a royal entrance with the next set of drinks. We all (two on one evening and 4 on the next) commented on the extent of spices, the range of choices and the sheer complexity of the taste. This is top quality food which is virtually unmatched - and we don’t say that lightly. The cost was very reasonable and we had coffee to finish. We rarely rate places so highly but this was sublime and the whole experience on both nights was simply phenomenal. Highly recommended - make the journey!
Written 16 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Big L
1 contribution
5.0 of 5 bubbles
Apr 2024 family
I went for a lovely meal with my family. The staff were very nice and the food was amazing. Would highly recommend. I will definitely be coming back again
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris Y
31 contributions
2.0 of 5 bubbles
Apr 2024 family
Just had a home delivery … not the best chicken dishes … the breast meat (doubtful it was ) was awful and we were unable to eat most of it . Flavour lacking expected much more . On a positive the Delivery driver was very nice and friendly .
Written 6 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almara Miah
Dear Chrisy129 Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our customers, even when the feedback is not as positive as we'd hope. We're truly sorry to hear about your disappointing experience with our chicken dishes. We take great pride in sourcing high-quality ingredients, including using breast chicken for our curries and tikka, as you correctly pointed out. We understand your concern about the quality of the meat and apologize for any inconvenience this may have caused. We have used this batch for that night and did not have any issues Our goal is always to deliver delicious and flavourful meals that meet or exceed our customers' expectations, so it's disheartening to hear that we fell short in this instance. We will definitely look into the issue with our chefs to ensure that the quality of our ingredients meets the standards we strive for. On a brighter note, we're glad to hear that you had a positive experience with our delivery driver. We believe in providing excellent customer service at every touchpoint, and it's great to know that our efforts are appreciated. We would like the opportunity to make this right for you. Please reach out to us directly so we can discuss your experience further and find a suitable resolution. Your satisfaction is important to us, and we're committed to ensuring that your next experience with us exceeds your expectations. Once again, thank you for your feedback, and we hope to have the chance to serve you better in the future. Warm regards, Zari Team
Written 19 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephen R
Crawley99 contributions
5.0 of 5 bubbles
Mar 2024 friends
Well where can we start, what a great friendly atmosphere and service the food was excellent nicely presented and all cooked fresh to order, staff couldn’t do enough for us we will definitely be back
Written 3 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elaine cheeseman
8 contributions
5.0 of 5 bubbles
Mar 2024 friends
Pleasant restaurant, friendly staff. Very welcoming. Food was tasty and enough to eat, would recommend a visit as you wouldn't be disappointed
Written 27 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rafyl
2 contributions
5.0 of 5 bubbles
Mar 2024 couples
Great food, one of the best restaurants in Crawley. We stopped here on the way back from a holiday abroad. 10min drive from Gatwick Airport. Glad we found this on Google. Fantastic menu options, warm friendly atmosphere, lovely cocktails and drinks. Would recommend
Written 21 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachel C
Horley4 contributions
5.0 of 5 bubbles
Mar 2024 couples
This place was amazing!! The waiters where all so lovely and accommodating and have very fast service but didn’t make us feel rushed at all. The food was delicious and the drinks where lovely! We had desert aswell to share and that was lovely too! Overall the service and food was just incredible and we will definitely be back and highly recommend to all our friends and family!
Written 8 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dee h
1 contribution
1.0 of 5 bubbles
Feb 2024 couples
Where do you want me to start, the starter was just disgusting, the lamb dish was just bones and sauce no meat whatsoever, the desert looked like diarrhea. We had to wait forever for our drink that came with the meal, wait forever for the dishes and for the table to be cleared, the restaurant wasn't even close to busy. we actually asked for the bill at the same time we asked if they were going to bother clearing the mains and bring desert as people had been waiting ages for the bill and we still had to ask twice, the fruit on the desert was still frozen so couldn't be eaten. Then charged £40 for 3 drinks. It absolutely was not worth the £160 spent and feel like it was a complete waste of money when I could of cooked better at home. Then to add insult to injury I put a comment on Facebook for it to be deleted. It was our first night out since our baby was born and felt like it was spoilt as the food and service were not up to standard. I don't think I would be dining with you again. Show quoted text
Written 16 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Art M
1 contribution
5.0 of 5 bubbles
Feb 2024 solo
Had a great afternoon at the Zari restaurant having a masterclass in cooking. It was another great Christmas gift from Cherry. She knew that the Zari is my favourite Indian restaurant. The owner and her staff have the class all worked out for the 6 pupils ( max 6). Following a talk about how the philosophy of the Zari we were shown how to use spices and then how to prep. We all had a station each which are numbered so at the end of the session what you cook to get to take it home along with a folder of recipes and the apron. Fully recommend this if you enjoy good Indian food.
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Val H
5 contributions
5.0 of 5 bubbles
Dec 2023 family
Having had my self catering property fall through, I was looking for somewhere to take the family for Christmas Day. As I love cooking Christmas lunch, it had to be special for me to really enjoy it, especially as we often eat at carveries. My husband spotted the menu for Zari, who were offering a banquet style meal. We all like Indian food, although I do have an intolerance to some spices. I decided to throw caution to the wind as the Brussels and roast potatoes included helped make it a bit more Christmas's. We moved from the Crawley area 10 years ago, but prior to that frequented Zari and always had a good meal, so we had every confidence in having good Indian cuisine as opposed to a mediocre roast dinner elsewhere. They did not disappoint. In fact, they exceeded all expectations and was incredible value for money. I would have paid the £55 each (on a special occasion) on any day of the year, but to have a meal of such quality and quantity on Christmas Day was amazing. With an amuse bouche, poppadoms and pickles to whet the appetite, our mixed starters (individual plates) were chicken cooked 3 ways, each piece soft, juicy and tasty, a kebab and the most incredible king prawn. Neither of my sons like prawns, so I swapped my kebab with one of them. The other decided to try his. Afterwards, he said, not only could he not believe he'd eaten a whole prawn, but that he'd really enjoyed it. The main courses were placed I'm the middle to help ourselves and we're regularly asked if we'd like any topping up. We each had a beautiful, large leg of chicken in a mild, thick sauce. There were huge chunks of tender beef in another sauce, the chilli Brussels and spiced roast potatoes, naan, peshwari naan and chapati, rice, tender, lightly battered white fish and the most beautiful makhani daal, so good, even though we were full, we managed to get through a second bowl of it. We finished with pears poached in a delicately spiced red wine and ice cream. We washed it all down with Cobra and a rather smooth Chilean Merlot Reserva, the latter only £24 fir the bottle. Again, superb value. The atmosphere was great, the staff friendly and helpful. I don't have enough superlatives for this Christmas lunch, but I'm glad we went for Zari as it is a meal that we will always remember. My only gripe? That we live too far away to come for New Year's Eve!
Written 30 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JEC
2 contributions
2.0 of 5 bubbles
Nov 2023 family
This was a takeaway delivery. We have had this before and it was much better. This time Tandoori King Prawn at £15.95 we feel was too expensive for just 4 prawns! Same with Tandoori King Prawn Masala. The Lamb Rogan Josh did not have the same depth of flavour as usual. In general disappointing considering our previous much better experience.
Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almara Miah
Dear JE Chase Thank you for taking the time to share your feedback regarding your recent takeaway order. We sincerely appreciate your continued patronage, and we regret to hear that your experience this time did not meet your expectations. We understand your concerns about the pricing of the Tandoori King Prawn dishes. We want to assure you that we use only premium king prawns, which come at a higher cost due to their superior quality. We are committed to providing our customers with the finest ingredients, and we do not compromise on the quality of our offerings. The use of premium king prawns contributes to the overall taste and experience of our dishes. We value your feedback on the portion size of the Tandoori King Prawn dishes, and we will certainly take this into consideration as we strive to provide a fair balance between quality and value for our customers. Your satisfaction is important to us, and we appreciate your input. Regarding your comments on the Lamb Rogan Josh, we apologise for any deviation in flavour from your previous experiences. We take such feedback seriously and will address this with our culinary team to ensure consistency in our dishes. We genuinely regret that your recent experience did not match the high standards we aim to uphold. Your feedback is invaluable to us, and we are committed to making the necessary improvements to regain your trust and deliver the exceptional dining experience you deserve. If you have any further details or specific suggestions you'd like to share, please feel free to reach out. We value your opinion and are dedicated to making things right. Once again, thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Kind regards, Almara
Written 25 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Departure61346046554
8 contributions
1.0 of 5 bubbles
Nov 2023 family
I recently ordered a takeaway delivery service from this restaurant. The food took, unbelievably, well over 2 1/2 hours to arrive. I telephoned after having waited 90 mins, could not speak to a member of staff, so left an answerphone message requesting an update. I eventually got through to someone, without any indication as to when I could expect delivery. In mitigation it was claimed delays had been caused by an excess of orders, and traffic related problems. Surely if this had been the case when orders placed, it would have been sensible to let customers know and allow them the option of cancelling. In compensation I received a complimentary popadom!! The food had obviously not been coordinated, as one dish was acceptably hot, the other cold. I have raise two email complaints, only for these both to be ignored. Clearly the restaurant considers appalling service and a lack of communication to be permissible, and justified in charging full price. I would strongly advise not to order a takeaway service from Zari Crawley.
Written 21 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almara Miah
Dear Peter Thank you for taking the time to express your concerns, both on this platform and elsewhere. We appreciate the detailed feedback and would like to address the issues you've raised. First and foremost, we sincerely apologise for the extended delivery time of one hour and 45 minutes. The adverse weather conditions and ongoing road works on A23 significantly impacted our delivery times that day. We understand the inconvenience this caused and assure you that we will continually monitor and adjust our operations to minimise such delays in the future. Regarding the concern about the food being cold, we want to clarify that it was not due to a delay in dispatch from the kitchen. Our driver took extra time to ensure safe and timely deliveries amidst challenging weather conditions. We regret any confusion and appreciate your understanding in this matter. We also recognise that communication was a significant concern for you, especially with regard to unanswered answerphone messages and emails. However, we'd like to draw attention to the message on our delivery platform, which states: "Delivery Time: Please note that we endeavor to fulfill our delivery orders in a reasonable time. However, delivery times may be longer at peak times. We WILL NOT phone to confirm a delivery time. If you would like to provide a delivery time, please enter this in the message field below." If there are specific details from your order or concerns that we haven't adequately addressed, please feel free to reach out directly to me. Your feedback is invaluable, and we are dedicated to making things right. Once again, we apologise for any inconvenience caused and appreciate your understanding. Regards Almara
Written 25 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HollyDay560
Crawley13 contributions
5.0 of 5 bubbles
Oct 2023 family
This is the best Indian restaurant I've ever been to! The surroundings are beautiful (screens and artworks from India), the food is delicious, and the service is efficient, polite and friendly.
Written 17 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter T
2 contributions
1.0 of 5 bubbles
Sept 2023 family
I have been to many curry restaurants in my time and this rates really average looks great when you walk in I had a king prawn dish the prawns was small and mushy my granddaughter had chicken tikka masala and it was rank spicy and flavour less be aware do not no where they are getting there reviews from but in my experience not accurate
Written 24 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almara Miah
Dear Peter Thank you for taking the time to share your feedback about your recent visit to our restaurant. We genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall dining experience for our customers. Firstly, we're delighted to hear that you found our restaurant's ambiance appealing. We take pride in creating a welcoming atmosphere for our guests, and it's great to know that it made a positive impression. We're truly sorry to learn that your dining experience did not meet your expectations when it came to the food. We take food quality and taste very seriously, and it's disappointing to hear that you found the king prawn dish to be subpar. We use the freshest ingredients in our dishes, and we apologise if the prawns did not meet your standards. We will certainly look into this issue and ensure that the quality of our prawn dishes is consistent. Regarding the chicken tikka masala, we apologise if it was too spicy and lacked flavour according to your taste preferences. We strive to offer a range of spice levels to cater to various palates, but we understand that individual preferences can vary widely. Your feedback is valuable, and we will work on ensuring that our dishes are balanced in terms of flavour and spice to provide a more enjoyable experience for all our customers. As for the reviews, we rely on the feedback of our valued customers to continually improve our offerings and service. We will investigate any discrepancies in our reviews and take necessary measures to address any concerns raised. We appreciate your honest feedback, and we hope that you will give us another chance to provide you with a more enjoyable dining experience. Please feel free to reach out to us directly if you decide to visit us again, and we will do our utmost to ensure your satisfaction. Thank you once again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future. Warm regards, Zari Restaurant Management
Written 26 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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ZARI RESTAURANT, Crawley - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

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