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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Balti
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Lunch
View all details
meals, features
Reviews (136)
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136 results
Traveller rating
86
18
7
7
18
Traveller type
Time of year
LanguageEnglish
Traveller rating
86
18
7
7
18
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All reviews curry banquet night takeaway service food was fantastic booked a table regulars
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Reviewed 1 week ago

Food is always excellent at the Saffron. Staff couldn’t do more. It’s a great restaurant with very reasonable prices. We keep returning.

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Highly recommended takeaway service. Ordering was easy and delivery was bang on time. The quality was as expected as dining at the restaurant. Have used a number of time and never disappointed.

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2024

Service was great..polite attentive servers ..BUT… my main ‘tandoori mixed grill’ which was brought out on a sizzling skillet was hopelessly over cooked..the lamb was really chewy but I was hungry and don’t like to waste food so I ate it (I have strong teeth)..the...chicken was stringy and the kebab was ‘bouncy’ in texture..again..overcooked..the ‘naan’ which was served with it was in no way freshly baked/cooked in a tandoor…if anything I have to question…was it externally sourced?…the rice and extras were the usual fare and acceptable..would I go again ?…No…average at best 2.5/5..there’s much better elsewhere in Basingstoke.More

Date of visit: March 2024
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Reviewed 24 February 2024 via mobile

DO NOT GO!!!! My mum ordered the wrong food so I called politely too try and change the order only to be invited by completed rudeness by who seems too be the head of the restaurant. He was very passive aggressive down the phone and...was saying that the food had already been made so I could not change it. After back and forth he finally agreed as I thought my mum had already payed so I had an understanding although the amount of passive aggressiveness I was receiving down the phone. Going into the restaurant to pick up my food I was greeted with absolute rudeness by the same man and was told that actually the payment hadn’t been made so it wouldn’t have been a issue too correct the order. I am usually a very lienent and understanding person when it comes too customer service as I understand what it’s like dealing with customers but I have NEVER received customer service like that EVER. I do not recommend if you like dealing with polite waiters as this is far from it.More

Date of visit: February 2024
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Reviewed 2 January 2024

An excellent meal, as usual, to celebrate New Year. It was very busy but that did not impact on the high quality of food. This is the best Indian Restaurant in Basingstoke in my humble opinion. Great food and very friendly staff. See you soon.

Date of visit: December 2023
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Reviewed 31 December 2023 via mobile

I ordered my dinner to be delivered at 7:30pm and it turned up at 10:30pm . I phoned you 80 times to try and find out what was happening to my order, but you had turned your phone off , which you have done before...when you have been very busy. How do you think it is acceptable to deliver food 3 hours late. I have been using you for 20 years and your food is very good but your delivery is pathetic.More

Date of visit: December 2023
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Reviewed 16 December 2023

Our Ladies darts team Xmas do such excellent food and service as always .My husband and I go with our special friends once a month we call it our curry club wouldn’t go anywhere else .Looking forward to next month thank you to all Staff....👏👏More

Date of visit: December 2023
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Reviewed 7 November 2023

Another excellent meal with my husband and our special friends we go once a month absolutely wouldn’t go anywhere else great food friendly helpful staff can’t do enough for you love this place 👏👏 we call it our curry club .

Date of visit: November 2023
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Reviewed 7 November 2023

A group of nine of us on a Friday night, all had excellent meals, service as always very efficient and friendly. Nowhere better in Basingstoke to dine, in my opinion, have eaten here many times and always excellent. Well done guys.

Date of visit: November 2023
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Reviewed 1 September 2023

Another fantastic meal with hubby highly recommend this lovely restaurant looking forward to next time table already booked .

Date of visit: September 2023
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Reviewed 17 July 2023

My husband and I go with our special friends once a month and book one month to the next absolutely wonder food and staff very attentive highly recommend this restaurant looking forward to our July meal .

Date of visit: June 2023
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Reviewed 8 July 2023 via mobile

The food wasn't to the expected standard. But by far the biggest problem with this restaurant is the managers attitude and the ability to take feedback from customers. Accusations towards me that I was trying to get a fee meal is one of a response...to a complaint. While like anyone unhappy with a service refund is a option it was not my reason to call. As the feedback didn't get taken seriously ive been left bitter, i dont want the refund but i hate the idea of getting a meal i couldn't eat and Being forced to pay £30 for the privilege im stuck. I've since called back and been told that I need to give back the food before I get a refund, I agreed I'm waiting for someone to collect. I have called again, no drivers could collect my meal. So a guess a refund is not available. Im worried for these guys, competition is strong here. This place is at risk as so many do things better and treat customers with respect.More

Date of visit: July 2023
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Reviewed 8 July 2023

Tale out, didn't dine in.... thankfully. I have never been so appalled. Had a delivery of 2 curries. Lamb sag, korma. It was sub standard. We called to offer feedback and was grated with a sharp tone! Asked if we'd eaten Korma before! Spoken down...too and told we were just trying for a refund! Absolutely not the case! A 5 minute conversation was turned to a 20 odd minute row with them being rude and absuive. I am absolutely disgusted! For a business owner to be this way is disgusting and as a business owner myself, I welcome feedback. I do not insult the customer presuming they just want a "FREE MEAL" as it was put to us! We eat out all the time and tried this place on a referral! Never again! Best in Basingstoke was his answer on the phone, hung up and was absolutely rude! We had a sloppy, greasy meal and wanted to give feedback. Petaks (a jar) was far tastier and better consistency! I do not recommend this establishment! They are giving sub standard food, with a terrible rude attitude when brought up on it. We are not dumb and will feedback when you are serving crap!More

Date of visit: July 2023
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Reviewed 21 April 2023

It was a friendly atmosphere staff was very pleasant the food was nice …. It seems a very popular restaurant and you could tell a lot of people are regulars there … it was a nice relaxing evening after a very manic week the prices...are very good tooMore

Date of visit: April 2023
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Reviewed 21 April 2023 via mobile

Excellent service nothing was to much trouble. Food was an excellent and the price. I am defiantly returning and glad we booked as was busy 😍

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SAFFRON TANDOORI, Basingstoke - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Saffron Tandoori

Yes, Saffron Tandoori offers takeaway services.

Yes, Saffron Tandoori offers delivery services.

Saffron Tandoori is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4