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Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
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  • Excellent19%
  • Very good29%
  • Average22%
  • Poor15%
  • Terrible15%
Travellers talk about
Closed Now
All hours
International, Vegetarian Friendly, Gluten Free Options
££ - £££
Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
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Reviews (254)
Traveller rating
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71 - 80 of 252 reviews

Reviewed 2 August 2016 via mobile

Went there had the rice on the main menu. It was amazing. Ordered the lamb meat balls, wasn't a fan and manager solved it. Customer service brilliant. The manager knows what customer service is. I must say good job.

Thank niqque
Reviewed 22 July 2016

Came here with my daughter for dinner. The staff were very friendly and looked after us well. Between us we had a Burrito and a chicken wrap with a side order of chips. For desert it was a waffle Sunday and banana strawberry lollies. The...More

Thank Dale H
Reviewed 19 July 2016 via mobile

Came here with a group of 8 and although the food took some time to get to us we enjoyed our meal. Staff were pleasant and all though very busy they've re attentive

Thank gayle s
Reviewed 3 July 2016

Went to enjoy a nice meal for my sons birthday. Food was ok. 2 staff members were stood there talking to each other and blatantly looking at me for a good 5 minutes which I thought was very rude! For this reason I was unable...More

Thank kitticherry
Reviewed 1 July 2016

We were seated and immediately had the attentive service of Aimee who could not have been more helpful and cheerful explaining the good menu with great enthusiasm. The food we had was promptly served, delicious and the drinks, alcoholic and smoothies, were really good. All...More

Thank kate777andrews
Reviewed 22 June 2016

I last visited this restaurant over 4 years ago. I visited recently with a business colleague for lunch. It was quite busy as expected. We managed to get a table without any problem. The menu has some nice and interesting items in it. For starters,...More

Thank Mazmannan
Reviewed 20 June 2016

A change of owner from Tesco to Harry Ramsden. A change of menu. No half price cocktails on Saturdays anymore!! Staff are friendly. I have eaten several times here and it's always packed with a good atmosphere, but this Saturday it seemed half empty. Pricey!...More

Thank PSM99
Reviewed 12 June 2016

I've been to a few different Giraffes - Reading & Portsmouth - they were quite good. Decent family restaurants. The Basingstoke Giraffe is in a good location near The Vue cinema and several other restaurants. Sadly, it needs improvement. The staff were very friendl,y but...More

Thank Denise L
Reviewed 10 June 2016

Come here quite often with my sister as the service is always good and we have never had a bad meal from here. Change the menu up a lot so always something new to try.

Thank Vikki C
Reviewed 25 May 2016 via mobile

This was my first visit to a Giraffe restaurant. We were attracted by an intriguingly varied menu. The main courses were OK but not overly exciting. The desserts were excellent. Average sort of prices but over-priced for what was provided. Very helpful service. Arriving for...More

Thank AndrewA64
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Nando's - Basingstoke
237 reviews
.02 miles away
Nearby Attractions
The Anvil
222 reviews
.18 miles away
Eastrop Park
112 reviews
.16 miles away
Willis Museum
71 reviews
.21 miles away
Crabtree Plantation
15 reviews
.84 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Child-friendly, Groups
Open Hours
09:00 - 22:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
  • E-mail
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
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