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Gourmet Burger Kitchen - GBK

Unit R8 Lower Ground Festival Place | Festival Square, Basingstoke RG21 7BE, England
+44 1256 354864
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  • Excellent23%
  • Very good46%
  • Average23%
  • Poor5%
  • Terrible3%
Travellers talk about
“skinny fries” (23 reviews)
“burger” (150 reviews)
“falafel” (3 reviews)
Closed Now
All hours
American, Gluten Free Options, Vegetarian Friendly
££ - £££
Unit R8 Lower Ground Festival Place | Festival Square, Basingstoke RG21 7BE, England
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Reviews (241)
Traveller rating
Traveller type
Time of year

1 - 10 of 241 reviews

Reviewed 1 week ago via mobile

Can't deny the quality, although presentation of the food lacks finesse compared to other restaurants in the chain. Staff were a little lazy, but it is hot so will give them the benefit of doubt.

Thank Donna S
Reviewed 3 weeks ago via mobile

We popped into GBK as a lunchtime shopping treat. It was quite a sunny day so we decided to go alfresco and eat outside. The table was quite close to the entrance to GBK and as a result the back of the seat kept on...More

Thank DirecttheSail
Reviewed 3 weeks ago

This has got to be the worst Burger Restaurant I have ever visited. Bearing in mind that you have to go to the bar to order - and you tell the staff exactly what you want - how do they manage to complete mess the...More

Thank Carole W
Reviewed 4 weeks ago

Good range of burgers and side dishes. Portion sizes are perfect and cooked exactly to taste. Staff very attentive and helpful. Burgers much much better that the big high street chains.

Thank Hamish86
Reviewed 17 May 2017 via mobile

This place is up there for a gourmet burger. There is a lot of choice and its consistent. Its worth a visit

Thank Alex P
Reviewed 13 May 2017

Having lived for some time in the US, every so often I drool for a proper burger. So far Gourmet Burger Kitchen is possibly the best burger chain I've had in the UK. Wish they had a better selection of beers including some craft ones.

Thank Pedro M
Reviewed 8 May 2017

Ordered via Deliveroo 3 times in the last month and each time has been great. Orders arrive quickly, exactly as specified and the food tastes great as always. They've even designed the paper bags they put their chips in to allow them to breathe and...More

Thank HeddyChris
Reviewed 6 May 2017 via mobile

Stopped in Basingstoke to get food during drive home from holiday. Chose Gourmet burger kitchen from the long list available in Basingstoke. Nice meal. Quick service. Service was nice, nothing overly effort filled though. Found the management dress code different, guess uber casual fits what...More

Thank Andrew S
Reviewed 3 May 2017

If you want to see some of the worst examples from a chain of restaurants, Basingstoke is often your best place to look for them. GBK is no exception - in London and other cities GBK often has a buzz, with reasonably good food flying...More

Thank LickingThePlate
Reviewed 2 May 2017 via mobile

Went here on a sunday night, tried to tell the woman at till we had booked up on line but she just walked off..despite that staff are freindly and food was great and would go again.

Thank Nick B
Nearby Restaurants
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Nando's - Basingstoke
237 reviews
.03 miles away
Nearby Attractions
The Anvil
222 reviews
.18 miles away
Eastrop Park
111 reviews
.17 miles away
Willis Museum
71 reviews
.20 miles away
Crabtree Plantation
15 reviews
.85 miles away
Questions & AnswersAsk a question
Why do you run out of beef burgers at the weekend? It's like a coffee shop running out of coffee! Surely you keep freezers and fridges full and know something about ordering? turning people away Sunday evening ... !
19 October 2016|
Answer Show all 4 answers
Response from AdamJohnT | Reviewed this property |
I've known then run out of speciality burgers, like lamb burgers or premium buffalo burgers. I believe they only use fresh meat, so it's not something they can have in frozen. While annoying if you are the one that wants... More
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Takeout, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
11:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: Unit R8 Lower Ground Festival Place | Festival Square, Basingstoke RG21 7BE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 354864
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