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Narai Thai Palace

Certificate of Excellence
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106 Week Street, Maidstone ME14 1RH, England
+44 1622 756285
Website
Today
12:00 - 14:30
18:00 - 22:30
Closed now
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Hours:
Sun - Sat 12:00 - 14:30
18:00 - 22:30
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291 Reviews from our TripAdvisor Community

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Showing 289: English reviews
2 reviews
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

The food here was lovely. Such a shame the service was terrible. Took over 1 hour for us to get our food, starters and mains arrived at the same time. Was not given any attention by the staff at all. Food came out incorrectly and not what we ordered. When asked for a complimentary drink due to all the wrong... More 

Helpful?
Thank Ray H
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

I love Thai and this is a good restaurant. It could improve further though if the management showed the same attention to all customers. They have on the last two occasions payed us little attention whilst chatting to others and giving them drinks on the house. Also waitress needs to smile and be more relaxed with customers. Food wise slightly... More 

Helpful?
Thank Stephen P
Maidstone, United Kingdom
Level Contributor
28 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

well this place just keeps getting better. the food is exceptional, the service impeccable. the great thing is they will always adapt to your taste buds, extra spicy, extra garlic, extra chilli, l the list is endless. free crackers on arrival s a nice touch xxxx

Helpful?
Thank ragdoll8565
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I had my very first taste of Thai food here around 9 years ago and always go back, my boyfriend and I have been going every year for valentines day since we got together, the food is always hot and tasty, the staff are friendly, it's a smallish place but for me that's just right as I'm not one for... More 

Helpful?
Thank Lynze B
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi Great to know that after so many years you still continue to dine with us and thank you for the great review. We value feedback from our regular customers and look forward to your future visits. Dawn ( Public Relations) More 

Level Contributor
40 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Thai food at its best, defiantly the best Thai food we have eaten since back from Thailand and very reasonably priced. Advise to book as can be busy!

Helpful?
Thank Stephen P
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi Thank you for your recommendation and we're glad to hear that you rate us so highly. Dawn ( Public Relations) More 

Maidstone, United Kingdom
Level Contributor
38 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We had a fabulous meal last night for our daughter's 18th. The food as always was delicious and beautifully prepared. The staff was friendly and made it very special for her and our friends. They close at 11:00 p.m so it works well if you have a baby sitter. All in all a great experience with a special touch at... More 

Helpful?
Thank Sylviebr2015
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi Wonderful to hear that you had a fabulous evening with us and enjoyed both the food and service on the night. We look forward to you future visits. Dawn ( Public Relations) More 

Hong Kong, China
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Great cozy place, small tables quite tight to fit around. Not the greatest place I have eaten. I know Thai food personally so it might just have set the bar high, just tried some starters and thought it was not that great and hopped onto Bills just down the street.

Helpful?
Thank Brandon M
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi, Sorry to hear that you didn't enjoy our food on this occasion, it is unusual for diners just to try starters and leave but if you found it didn't meet your expectations then we would have been happy to suggest alternatives. Dawn ( Public Relations) More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 January 2017

Picked this as an alternative to our normal to expand the kids tastes and they all liked and asked to use this next time. Staff very helpful when I called to place order and clearly they understand their product and this shows in what we had. We will be back.

Helpful?
1 Thank Andy H
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi Great to hear that you chose us as alternative place and that the children loved the food. We're always happy to help with menu choices and look forward to your future custom. Dawn ( Public Relations) More 

Maidstone, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 10 January 2017

2 of us decided to eat here before going to the theatre on Saturday, we did not book but walked in at 1815, there was 1 couple eating the rest of the downstairs tables were free, around 10 plus tables. We were asked if we had booked, then told awkwardly that all the tables were taken !! We just stared... More 

Helpful?
Thank Narrin
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi, Thank you for posting a review, it is unfortunate that you took the view that though the tables were not occupied that they were free for dining on the evening you came. We get extremely busy at weekends and take bookings to ensure that people have a table when they arrive. On the night you came in, we were... More 

Maidstone, United Kingdom
Level Contributor
66 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 January 2017

Wonderful restaurant providing authentic Thai food and extremely affordable with a lot of variety of dishes. Kandy and his team are always friendly and helpful and there is a good range of wines to accompany the meal, in addition to a traditional Singha of course! I regularly visit the Narai Palace, it is by far and away better than competitors,... More 

Helpful?
1 Thank Paul H
bisvas r, Public Relations Manager at Narai Thai Palace, responded to this review

Hi Great to hear from our regular customers and thank you for taking the time to write a review. We really happy to know that you find the service, food and prices excellent and look forward to your future visits. Dawn (Public Relations) More 

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Asian, Thai, Gluten Free Options, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Romantic, Groups, Cheap Eats, Business meetings, Special Occasion Dining, Child-friendly
Open Hours
Sunday
12:00 - 14:30
18:00 - 22:30
Monday
12:00 - 14:30
18:00 - 22:30
Tuesday
12:00 - 14:30
18:00 - 22:30
Wednesday
12:00 - 14:30
18:00 - 22:30
Thursday
12:00 - 14:30
18:00 - 22:30
Friday
12:00 - 14:30
18:00 - 22:30
Saturday
12:00 - 14:30
18:00 - 22:30
Location and Contact Information
  • Address: 106 Week Street, Maidstone ME14 1RH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Maidstone
  • Phone Number: +44 1622 756285

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Narai Thai Palace and other visitors
1 question
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over a year ago

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Questions? Get answers from Narai Thai Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?