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RATINGS
Food
Service
Value

Details

PRICE RANGE
US$7 - US$14
CUISINES
Fast food, British
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (169)
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169 results
Traveller rating
110
6
13
13
27
Traveller type
Time of year
LanguageEnglish
Traveller rating
110
6
13
13
27
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All reviews fish and chips halloumi pies peri peri burger flat bread sweet potato fries tartare chicken wrap kebab salad beef large chips chip shop big ben recent award cooked fresh
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Reviewed 5 September 2021

Changed to this take away about 2 years ago - consistently very good quality fish and chips, polite and engaging staff. Returned after a few months absence last week and noticed that the chips were different - in a good way! They had always been...good but these were even better, I almost telephoned to express my appreciation. So this week I did make mention of the 'new' chips. There had been a change, they are now frying chipped New Potatoes and supporting local farmers. Well done for trying out a change from what were already a very standard of chips.More

Date of visit: September 2021
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Reviewed 24 August 2021 via mobile

Since moving back to Maidstone earlier this year, Lewis Fish and Grill has become my go to takeaway. I’ve never had a bad experience with them. Friendly staff, very tasty food, and it’s always piping hot. My kids and I love it, my bank balance...doesn’t 🙂More

Date of visit: August 2021
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Reviewed 8 August 2021

The fish and squid were great but the chips were the worst either of us have ever had. Anaemic, chewy and hard on the outside and non existent in the middle. Truly awful. We have ordered from here before and the food was fine but...this was so disappointing from a supposed national award winning restaurant. We won’t be returning.More

Date of visit: August 2021
Helpful?1  
Gavin L, Owner at Lewis's Fish & Grill, responded to this reviewResponded 9 August 2021

Hi It seems a shame not to return, give us another go. This is New potato season and chips are very difficult. We are proud to use uk farmers and hand chip our own from potatoes. New potato chips are soft but creamy and delicious....More

Reviewed 6 August 2021 via mobile

Avoid at all cost. Ordered through Deliveroo on 28th August at 5.33. Chased the order at 6.20 advised after some time that the order was picked up for delivery just before 6pm. Advised if it hadn’t arrived in 20 minutes to call back. No order...by 7pm. Tried to cancel order through Deliveroo but they said we needed to contact Lewis’s Fish & Grill. Called back and asked to speak to the manager, the manager called himself Craig. What a disgustingly rude character with no customer service skills whatsoever not even the basics. Our food which included cooked chicken according to the staff had been out for delivery since before 6pm. We advised him that we were not happy to wait any longer for food that would definitely not be fit or safe for consumption he said that no refund would be made and didn’t care if we took it further. He was so rude, argumentative and ignorant. AVOID this place as if the manager doesn’t care about the quality of the food or customer satisfaction don’t expect the staff to . We supported this business during Covid and said as much, what a shame so many better businesses didn’t survive and this one did with a manager who has this attitude. He cut the call and said he more important things to do and we could do what we like with the food. Our food arrived at 7.20 and was definitely not fit or safe to consume. That was £45.01 in the bin. I will be contacting the Food Standard Agency to find out the safe amount of time for hot food to be delivered and highlighting the above incident. On companies House the Director is Gavin Lloyd Lewis, our message to you is to move this guy Craig to back of house as he definitely has not customers service skills whatsoever and is intent of loosing you customers and jeopardising your business. In fact I would not trust him with a cake stall at a summer fete. Please check out your Facebook reviews many of them mention rude telephone staff and it most definitely is this guy. Future customers be aware that there are no standards here so don’t waste your money here.More

Date of visit: August 2021
Helpful?3  
Gavin L, Owner at Lewis's Fish & Grill, responded to this reviewResponded 9 August 2021

Hello This is the problem with trip advisor.. anonymity. People can write angry headlines when frustrated with no real consequence to themselves and use it as a form of therapy. I can assure anyone that Craig is a very conscientious manager and we are all...More

Reviewed 13 July 2021

The Best Curry Sauce I have ever tasted! Fish and chips fantastic and the milkshake was incredible and so was the service.

Date of visit: July 2021
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Reviewed 7 July 2021

Omg this was the best fish, scampi ever, the chips were amazing and all very fresh. Would definitely recommend and delivery was super fast

Date of visit: July 2021
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Reviewed 25 May 2021 via mobile

Beautifuly cooked lamb kebab, unlike other kebabs the meat is a lot thicker, juicy and flavoursome. You can really tell the quality of it. Will absolutely be having this again !!!

Date of visit: May 2021
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Reviewed 2 April 2021

Late food turned up more than half an hour late and the manager said he didn’t care about it. Poor poor service.

Date of visit: April 2021
Helpful?3  
Reviewed 23 February 2021 via mobile

Blinding pie and chips. Well worth the travel past other takeaway to come here. Great looking menu. I will return.

Date of visit: February 2021
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Reviewed 22 February 2021

Was greeted with friendly smile on collection. Good service. Enjoyed all the food (wrap, fish, sausage chips). Will definitely be returning

Date of visit: February 2021
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Questions & Answers
Ask a question
SuzanneD570
27 May 2019|
AnswerShow all 2 answers
Response from Gavin L | Property representative |
Hi The pies are baked, but the rest are fried. On request we can fry your food in Halal oil. Many thanks Gavin
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Frequently Asked Questions about Lewis's Fish & Grill

Yes, Lewis's Fish & Grill offers takeaway services.

Yes, Lewis's Fish & Grill offers delivery services.

Lewis's Fish & Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5