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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Cloud 23 is more than just a bar, it is a unique and memorable venue located at the highest point in Manchester. Experience the feeling of almost being able to touch the clouds as you look out at the panoramic views of Manchester's ever changing city scape and lose yourself in decadent luxury designed to appeal to all the senses. Served within the elegant surroundings of Cloud 23, enjoy a sumptuous afternoon of mouth watering indulgence. Afternoon Tea at Cloud 23 blends an innovative menu with classical combinations to infuse this timeless classic with contemporary style. Our famous Afternoon Tea is served daily from noon to 5pm. Dress Code - Smart/Stylish. Strictly NO sportswear, trainers or
Special Diets
Vegetarian Friendly
Meals
Drinks
CUISINES
British, Contemporary
FEATURES
Reservations, Seating, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Non-smoking restaurants, Gift Cards Available
Reviews (1,730)
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Reviewed 3 days ago

Fantastic service for afternoon tea from Dec and the team. The coffee was amazing and the cakes were unreal.

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago

Absolutely stunning place, beautiful interior, great vibe and amazing view. Very relaxed and friendly staff. We had an Old Fashioned cocktail and a chat, had a great time.

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

I enjoyed a lovely festive afternoon tea at the cloud and timed it nicely to see the sun setting over manchester. Fantastic views, relaxing atmosphere and polite, Friendly service.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

We thoroughly enjoyed an amazing afternoon tea here. The atmosphere is magical yet also cosy. The staff were incredibly welcoming and friendly from start to finish. We had a Festive afternoon tea which looked delightful and was utterly delicious! The range of sandwiches was excellent...and there were some exciting combinations. The beef and caramelised onion was my favourite! I had requested some plain ham sandwiches for my fussy daughter before our visit and I and my daughter really appreciated that this request was granted. The range of cakes was exquisite. They were so beautifully presented that it seemed a shame to eat them! The gingerbread was our favourite. The views from the restaurant are absolutely wonderful with floor to ceiling windows giving you amazing views from wherever you are sat. We loved our afternoon at Cloud 23 and we will definitely be back!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 2 weeks ago

Hi Emmat104 Thank you so much for sharing your delightful experience of the afternoon tea at Cloud 23! We are thrilled to hear that you had an amazing time and that every aspect of your visit exceeded your expectations. It brings us joy to know...More

Reviewed 2 weeks ago via mobile

Excellent experience - we visited Cloud23 to celebrate my wife's birthday. Everyone was very friendly - on arrival, we were shown to a window seat overlooking Manchester, and she was wished happy birthday! There was a slight delay in our drinks order (10 minutes max),...but as a result, we were given the drinks for free and also some complementary champagne! Perfect way to start a birthday celebration, and would definitely return.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 2 weeks ago

Hi Andyemily Thank you for choosing Cloud23 to celebrate your love one's birthday! We are thrilled to hear that you had a wonderful experience and that our team made the occasion even more special for both of you. We are delighted that you enjoyed the...More

Reviewed 2 weeks ago via mobile

Best bar in Manchester for amazing views and cocktails - service excellent - selection of cocktails fabulous - will definitely return soon 👍🏻More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 2 weeks ago

Hi Angelajohnh Thank you for your kind words to our service and selection of cocktails. We can't wait to welcome you back. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know. Best...More

Reviewed 3 weeks ago via mobile

We decided to have a drink here before dining out in Manchester. The views here are amazing so why stick a massive cardboard wall covering the view? We were also sat right under air con unit that was blasting out cold air. We told the...staff who said they has complained to management but nothing got sorted. DisappointingMore

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 3 weeks ago

Hi MarcR Thank you for taking the time to leave a review, It is always pleasing to receive both positive and negative feedback, as it is a great way in which to continually improve our service. It is upsetting for me to read your review...More

Reviewed 3 weeks ago

Great views over Manchester and loved the varied cocktail menu!! Very relaxed atmosphere !! Afternoon tea looked amazing!! Next time…More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 3 weeks ago

Hi Sarah Thank you so much for sharing your positive feedback with us! We are delighted to hear that you enjoyed the great views over Manchester and loved our cocktail menu. We are thrilled to hear that the afternoon tea caught your attention and looked...More

Reviewed 4 weeks ago

Went with friends and hubbie and had a wonderful evening !! Could not fault the food or the service David the head chef came out to explain each course.Will be going again for one of these taster events next year.Can highly recommend 5*More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 3 weeks ago

Hi Shazmitchell Thank you so much for sharing your fantastic experience with us! We are absolutely thrilled to hear that you had a wonderful evening with your friends and husband. We are delighted that you found the food and service to be faultless. Our team...More

Reviewed 25 October 2023

A lovely place for a cocktail afternoon tea! Good views at the room edge of Manchester. Staff were attentive and friendly. Lovely to get champagne and dessert as a birthday treatMore

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 5 weeks ago

Hi 108kw Thank you for sharing your wonderful experience with us. We are absolutely thrilled to hear that you had a lovely time during your cocktail afternoon tea, enjoying the stunning view of Manchester and the exceptional service from our staff. We are also thrilled...More

Reviewed 22 October 2023 via mobile

We visited the bar after a lovely evening at the arena. We arrived at 11.15 and waited for a seat. The bar manager told us very abruptly and repeatedly that he was closing at 12 and it was time for last orders. We said we...were happy with that and would finish our drinks by midnight. I also said that we were staying at the hotel which didn’t seem to make any difference. We ordered the drinks at 11.20 and waited for them to come. We were told twice more that they close at midnight but the bar was nearly full so we were not the only people there. At 11.45 I went up to the bar to ask where are drinks were. They then brought the bottle of wine and cocktail we had ordered. The bottle of wine had not been opened.Thinking they would come back to us we waited but nothing so we had to take it to the bar to be opened. They then put all the lights on and blew out the candles before we had even had a sip of wine. They then arrived with the card machine for us to pay but they couldn’t link the payment to the card we had given at reception. We took our drinks and left.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 5 weeks ago

Hi Navigate Thank you for taking the time to share your feedback regarding your recent visit to Cloud23. We sincerely apologize for the experience you had, and we appreciate you bringing these issues to our attention. Your feedback is important to us as it helps...More

Reviewed 13 October 2023

A big thank you to Kate! Who’s been soo phenomenal and has such a good welcoming towards everyone xxMore

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 5 weeks ago

Hi Mas Thank you for taking the time to share your feedback with us. We are delighted to hear that Kate has made such a positive impression on you with her phenomenal service and warm welcome. I'm sure Cloud 23 and Kate would be thrilled...More

Reviewed 10 October 2023

A lovely place to go for a cream tea. Food was really nice, nicely laid out and presented. Excellent, friendly and attentive staff. Cocktails we're great hic!! Would definitely go there again.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 5 weeks ago

Hi Andrew Thank you so much for your lovely feedback. It brings us joy to know that you enjoy the cocktails and food that they were beautifully laid out and presented. We are also delighted that our staff exceeded your expectations with their excellent service....More

Reviewed 3 October 2023

Very attentive staff, a dedicated team to make the experience extra special for the anniversary celebration. Lovely cocktails and mocktail options alsoMore

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 5 weeks ago

Hi Yolandepanda Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your anniversary celebration. We are also glad to know that you enjoyed the service and our lovely cocktails and...More

Reviewed 28 September 2023

I tried afternoon tea with a fantastic view. The food was delicious and the waitress ( CHANDRIMA) was very helpful and nice🌹More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally Blakey, Owner at Cloud 23, responded to this reviewResponded 31 October 2023

Hi 247aljawharaha Thank you for sharing your experience of enjoying the afternoon tea with a fantastic view at Cloud23. We are thrilled to hear that you enjoyed the delicious food and the wonderful ambiance. We appreciate your kind words about Chandrima. We will make sure...More

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Questions & Answers
Ask a question
Vacation617440
16 October 2022|
AnswerShow all 2 answers
Response from Wigsta_100 | Reviewed this property |
You don’t have to book a window seat, if they have availability I’m sure they will put you in one of them. Also, maybe worth emailing/phoning through in advance to just ask the question.
0
Votes
gables12
21 August 2022|
AnswerShow all 2 answers
Response from James M | Property representative |
Hi, Sorry for the late response. Yes we are able to cater for various dietary requirements and offer our delicious Afternoon Tea as Gluten Free and Vegan. To ensure we can get it right for you, can I ask you to book at least... More
0
Votes
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CLOUD 23, Manchester - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Cloud 23

Cloud 23 is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 4