My expectations for this meal we’re really high. We had to have the Christmas menu as we were 8. The cauliflower cheese starter was tasteless. Main course vegetables were underwhelming and the roast potatoes difficult to cut into. Sticky toffee pud inedible. Staff were really...friendly and helpful. Being British we didn’t complain. So disappointed as I am a big James Martin fan and expected a much higher standard.More
Thoroughly enjoyed our meal . Service was great waiters were very attentive. We ordered Sirloin steak however order was mixed up and we had fillet instead .The waiter was very apologetic and offered to change it we were not bothered in the least . The...restaurant was very busy and mistakes happen. When the bill came we were charged for the sirloin we had originally ordered. We had a superb meal and would most definitely go again next time we visit Manchester.More
Fabio was an excellent server, extremely polite and attentive but in a non invasive manner - there but not there. Surprised us with a glass of bubbles to celebrate our anniversary which was a lovely touch. Food was beautiful. Decided to go with the festive...menu and had the crab risotto, Turkey dinner and cheese board - sublime. They even swapped out the smelly blue cheese for a mature cheddar which was light and tasty. Overall a fantastic night! Well done everyone :-)More
Hello Melanie, Thank you for your feedback on our service. We are pleased to hear that our team exceeded your expectations. We will ensure that Fabio is recognized for their exceptional performance. Thank you once again and have a wonderful day.
Visited James Martin quite a few times and always enjoyed the food so decided to book for Festive Afternoon Tea, sorry to say was rather underwhelmed, my local garden centre at half the price offer a far superior afternoon tea with bottomless tea and coffee,...the bread on the sandwiches had gone dry, the little bread buns were difficult to eat, the gingerbread mince pie was dry without much flavour, mulled wine macaroon nothing special, egg nog choux bun was amazing, dark chocolate and clementine pot was lovely, Christmas pudding scone very nice, but not too generous on the brandy cream and raspberry jam. We were not asked if everything was OK otherwise would have given feedback. Would appreciate your comments.More
Superb food. One of the best meals Ive ever had.Very highly recommended. Service too was excellent x
Hi Audrey, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thanks for the great review, we hope to see you again soon!
The best compliment I can give is I’m Struggling to find fault. Every detail of the starter and mains was cooked to perfection. Attentive yet not over bearing server, in a relaxing atmosphere. Highly recommend Thankyou!!More
Hi Gary, We’re so happy to hear you had a great experience at James Martin Manchester. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks...More
We had the Festve menu. Having been a follower of James Martin for years I had high expectations of this experience and it didn’t disappoint. Every course had the perfect balance of flavours and the presentation was just lovely. It’s one of the best meals...I’ve ever had and I hope he opens a restaurant in Scotland so that I don’t have to travel so far next time.More
Hi,It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
I am a huge fan of James Martin. I live in the USA so this trip was even more special as we celebrated with family we hadn't seen in a long time. Everything from start to finish was exceptional. The customer service was excellent, the...food divine and the cocktails and the James Martin wine were phenomenal. I can't wait to come back again on my next trip back to the motherland! Thank you James Martin Manchester for a wonderful experience.More
Hello Zoe, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we can serve you again. Have a wonderful...More
Four friends went for afternoon tea, well a festive afternoon tea. It was the best I have had and I have sampled a lot)! Atmosphere, staff, food, all superb. We booked immediately for an evening meal in January. Thanks so much!
Thank you Laura for your feedback. We strive to provide excellent service and we are delighted that you experienced this during your visit. We appreciate your support and look forward to serving you again in January. Have a great day!
We were at this restaurant tonight with our daughter and son in law celebrating their wedding anniversary. What an amazing place, great ambience, and the staff were so lovely. The food was amazing and the wine delicious. The complementary glasses of bubbles and the wedding...anniversary card were a thoughtful and kind touch. Special thanks must go to Pavel who was our waiter for the evening he was very attentive and explained the choices available. We went with his recommendation which was the Venison it didn't disappoint it was fabulous. So thank you for an excellent evening one we will remember. We live in Lincolnshire but will certainly be back. Thanks Sue & Roger WatsonMore
Thank you for letting us know that our team provided you with excellent service. I will ensure that Pavel receives your feedback, as I am confident it will brighten his day, We look forward to the next time we’re able to serve you again. Have...More
Me and my wife took on a trip from Reykjavik to Manchester for 2 days for the sole purpose to dine at James Martin restaurant. We hand dinner there both evenings. Service: Service and food go hand in hand when it comes to dine out...and the service we got from Fabio our waiter was equal to none. He was both friendly and professional and he gave us a wine tasting of several wines to make sure we selected the correct wines to our liking. Food: We had Thai Spiced Cornish Crab Risotto, Roast Quail, Steamed Lemon, Venison Loin, Hogget Rump/lamb and lastly Ribeye. Everything except the Ribeye was extremely tasty and beautifully decorated on the plates and would get our five-star rating. However, the Ribeye was a disappointment although it was tasty and tender. It looked like it was pan fried and it was presented on middle of big dry plate with nothing else at all. It was dry and not the juicy steak I was expecting. I dash of beef jus, carrots broccoli or something accompanied on the plate would have made this course a lot more attractive. It came with in separate dish a so-called Dripping chips that tasted like bake potatoes fries. Overall, this was great experience and highly recommended.More
Visited for prosseco afternoon tea. Staff very efficient & welcoming. Special mention to our table waitress, Te, who was so friendly & efficient. Food was served & fully explained by the waiter. It was delicious. We do not normally enjoy prosseco but the one served...was very nice. Hubby had a cappuccino & i a pot of tea, which was the only let down, weak & luke warm. Loose tea in a internal strainer. Perhaps use a traditional pot & external strainer to allow tea leaves to brew!!! Overall a lovely experience & will be returningMore
We were down in Manchester from Aberdeenshire to see Hauser and we thought…… lets kick the ball out of the park and we booked sunday lunch… what can I say … from the moment we walked in it was nothing short of perfect … the...food was out of this world… that rice pudding… 😍 and our waiter Fabio was so attentive ( especially since I am gluten intolerant) … well well worth the visit … 5*More
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Fabio receives the recognition they deserve. Thank you again, Jackie, We’re grateful that we had the opportunity to serve...More
I treated my aunt to afternoon tea with bottomless Prosecco, we were so pleased with our afternoon. Top class venue, warm welcome and really friendly and attentive staff. The food was sensational and a great range of choice, we were pleased to be able to...substitute one of our sandwich fillings that we weren’t keen on for another! The only thing which we noticed when we left is that we weren’t offered any tea or coffee however we did have fresh water, and the staff made sure our glass of Prosecco was never empty so overall this didn’t affect our experience. We would highly recommend and most certainly consider returning in the future when visiting the area. Thank you!More
Hi, We're grateful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. We're sorry about not offering a hot drink on your visit, and I will make sure...More
It was a long time since we've last been to this restaurant and we'd forgotten just how wonderful it is. This latest visit was early on a Thursday evening and the place was fairly quiet but still had a nice atmosphere. It had got really...busy by the time we Were leaving no wonder as it is a terrific restaurant. The service from Fabio was excellent. Professional, friendly and great fun He really enhanced our evening by recommending both food and wine, which were great choices. I had the venison which was beautifully cooked and very tender. The same comments applied to our other dish of Fillet steak. The accompaniments were also top class and it came together as a perfect meal. Food like this isn't cheap, but I think this restaurant represents great value as our overall experience was wonderful.More
Thank you for your kind words! We are pleased to hear that you enjoyed the food, and service provided by our staff, and will be sure to share this with Fabio. We appreciate always customers feedback as we strive to constantly improve our service. We...More
