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Ratings and reviews

#4,364 of 4,393 Italian in Milan
#6,072 of 6,114 Restaurants in Milan
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Mediterranean
FEATURES
Seating, Serves Alcohol, Full Bar, Table Service, Reservations

Location and contact

Centro Storico
0.1 miles from Piazza del Duomo
Reviews (409)
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Reviewed 2 November 2023 via mobile

The worse in Milano. A tourist trap. They doubled the displayed prices without telling you. Once I paid, I realised it was a bit too much, they simply replied “Prices shown are valid for takeaway only”. Of course nothing is mentioned about that. Frankly, dont...get there. A clear trap.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2023

when we sat down, the lady looked at us reproachfully, came up to us and asked if we had come to eat, which is strange, because that's why you go to a restaurant. then she brought us the menu, all the time looking at us...with contempt and commenting something to other waiters, we were treated very strangely, no one wanted to approach us to get our plates, when the nicest waiter decided to do so, the waitress pushed him away on the way and said "I'm going to them"More

Date of visit: October 2023
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Reviewed 21 August 2023

Personale molto disponibile, insalata accettabile, ma un caffè 4€, una bottiglia d’acqua 5€, un coperto 3,5€. Esperienza da non ripetere. Very kind staff, good salad but one coffee 4€, one bottle of water 5€, 3,5 € for each person. An experience to avoid

Date of visit: August 2023
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Reviewed 6 May 2023

Horrible experience here. We picked the place for no special reason except menu outside looked good. Seated in a far away table near kitchen. Wasn't horrible but it was a harbinger of things to come. Young waitress (very unfriendly) came and took our order. We...advised her that we would probably order a take-away meal for our son back in hotel. My son and I ordered non-alcoholic beer. After 15 minutes of thirsty waiting, I managed to get her attention and asked for the beer. " Oh, I'm sorry- not available " okaaay... we are thirsty so ordered water. What restaurant makes you wait there w/o drinks? But "best" is yet to come.... That's the last we saw of her. Not sure where she went. When we tracked down another waitress and asked for a menu (for take-away) she frowned and tossed a menu our way. We decided to cut our losses and leave. We had to figure out that you pay at front (no one said so) Upon paying we told the (apparent) manager about our terrible service. He bantered about with a fellow employee and ultimately offered us a free coffee. No thank you. Avoid this place if you want at least a little respect as a paying customer. In the end, the food was, at best, average. Wife didnt even finish here eggplant even though it was far from generous serving. We've had better and less expensive meals in Milan with friendly people and excellent service. Very poor customer service and food is mediocreMore

Date of visit: May 2023
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Reviewed 8 October 2022 via mobile

Terrible service and mediocre food. The manager tried to sell a cheaper wine for a higher price by passing off a 2021 wine when was listed as 2016 on the menu. I did not accept it he tried to sell me a more expensive wine...which he said was a better one but it wasn’t ( I am a qualified Sommelier). They charged €3 per person “cover charge” but never asked or gave us any bread or water ( which they gave to other tables where Italians were dining so I feel they were discriminating tourists . My pasta dish ( cannelloni with cheese and spinach ) was dried out and had obviously been sitting under a heat lamp for a long time. It had no taste to it. The manager’s attitude was that we should have made a complaint when we were eating and now it was too late to do anything. All he said was that I’m sorry but without being sincere at all. None of them had any inclination to try to understand why the customer was not happy and what they could do to remedy the situation.More

Date of visit: October 2022
Helpful?1  
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Reviewed 13 September 2022

Went for dinner here last Friday, and have to say the staff were extremely rude and unpleasant. We ordered a bottle of Pinot Grigio but was told we don’t have it, even though it was on the menu, I ordered a chicken burger and fries...and again they didn’t have fries, I wasn’t given an alternative like a small salad or anything. When food arrived there was 4 greasy, not fully cooked potato wedges thrown on the plate. I would not recommend this restaurant to anyone, if u continue to walk further down the street there is much nicer places to eat.More

Date of visit: September 2022
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Reviewed 22 July 2022 via mobile

We ordered an exclusive and quite expensive drink from the menu, but got an ordinary soft drink that had been poured into a glass. When we objected to the tab, the answer was “no no, we don’t have what is on the menu but you’ll...have to pay for it anyway!”. A scam, avoid.More

Date of visit: July 2022
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Reviewed 20 March 2022 via mobile

New concept of pizza, i think the pizza is indian pizza. Not italian at all. Taste like nan with toppings. And the nan is bad also.

Date of visit: March 2022
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Reviewed 28 December 2021 via mobile

Such a bad place. The service is well below any standards. They're rude and dismissive. The charcuterie board was ok but these are just store bought products slapped onto a piece of wood. Pasta was definitely microwaved. Risotto was inedible, rice was hard, clumped and...tasteless.More

Date of visit: December 2021
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Reviewed 23 September 2021

not far from Duomo… not surprised about the bad reviews… prices above standard, is a touristy area… we decided to stop here (it was hot hot) we had a Margherita pizza (9,50) and a salad (11,00); the pizza was very good and the salad was...big enough; service just OK (3,00 each person for service charge) not captivating (is a restaurant chain). It served what we looked: a place for a quick lunch, some air refreshment from outside heat, clean toilets, well for sure better than the street ones!More

Date of visit: July 2021
Helpful?1  
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Reviewed 17 August 2021 via mobile

I have been here before and we had wonderful time. This time we wanted to have a wine and dessert and the guy in the restaurant said that we are not allowed for that and only dinner. Very bad experience and this is the first...time in my life if someone says so. Guy didn’t say his name if I asked to give this feedback for the owner: “ so thank you for sending us away mister guy with the glasses.”More

Date of visit: July 2021
Helpful?1  
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Reviewed 15 September 2020

Average quality, small portion ice-cream, bad service, bad manners; I find it overpriced for what you get.

Date of visit: August 2020
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Reviewed 5 September 2020 via mobile

Don’t eat here! Food and service is horrible.. the just microwave everything and the price is expensive!! Stay away

Date of visit: September 2020
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Reviewed 19 June 2020 via mobile

DO NOT GO THERE Worst restaurant , waiters , food and general service ever. One of my worst experience.

Date of visit: June 2020
Helpful?2  
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Reviewed 23 April 2020 via mobile

Do not go there! This is the worst restaurant I have ever been in. The food is the worst. I am a terrible cook and yet I can make a better pizza than theirs. The service is bad. Unprofessional guys not ever speaking English or...in any mood to be kind. Just ruins your day. I asked for a small beer and the main garcon told me: Take a Big! Are you kidding me? Atmosphere is good due to franchise. Everything else is not. This restaurant is in desperate need of replacing its horrible crew. From the kitchen to the service. Usually I leave a 15-20% tip. In Granaio (via Torino) I left 0! No shame. Stay away.More

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GRANAIO - CAFFE E CUCINA, Milan - Centro Storico - Menu, Prices & Restaurant Reviews - Tripadvisor