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Restaurant Balances

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Ratings and reviews

Travellers' Choice2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Special Occasion Dining, Romantic, View, Bar Scene, Business meetings

Location and contact

About
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.
PRICE RANGE
US$39-US$159
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Swiss, European, Central European
FEATURES
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (644)
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294 results
Traveller rating
206
71
10
6
1
Traveller type
Time of year
LanguageEnglish
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206
71
10
6
1
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All reviews course tasting menu grilled lobster amuse bouche bread perch lamb ice cream potatoes the river exquisite food jesuit church romantic setting view overlooking wine list is also fantastic meal birthday dinner fine dining
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1 - 10 of 294 reviews
Reviewed 2 weeks ago via mobile

I phoned the restaurant in the morning on a sunny day in May while on a business trip to Zurich. Luckily, they reserved a table for me outside with direct view of the river. I felt spoiled. The food was excellent, the service very good....More

1  Thank Jionkan
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 2 weeks ago

Thank you very much for your excellent review! We are thrilled that you had a fantastic lunch at our restaurant. It would be our pleasure to soon welcome you again with us.

Reviewed 2 weeks ago

Came here for lunch and for drinks after dinner later on. The food and the service were brilliant would come back here any time. Come here in summer if you can as it is lovely to sit outside at the river. You might want to...More

Thank Prinsliii
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 2 weeks ago

Thank you so much for your excellent review! It is a great pleasure to receive your kind comments and to hear that you very much enjoyed both lunch and after dinner drinks at our restaurant. We are looking forward to your next visit.

Reviewed 4 weeks ago via mobile

High Prize and Bad food with a terrible waiter. Sorry but Never again. Nice Place in Town so its Great in the middle of lucerne

Thank Roland W
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 2 weeks ago

Thank you for your feedback and your rating. We appreciate that you took the time to communicate us your experiences, helping us in this way to improve our services. We are sorry to hear that your visit was not to your satisfaction.

Reviewed 25 October 2018

We hoped that it would be warm enough for us to sit inside, but alas, it was too cool in the evening. However, our table was by the fireplace, and the food was superb! One of our party had a vegetarian meal, which was both...More

Thank bzmd53
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 29 October 2018

Thank you very much for your fantastic review! We are very happy that you spent a lovely evening dining at our restaurant. We are looking forward to your next visit.

Reviewed 7 October 2018 via mobile

The title of the review said it all. Welcoming and attentive service in a warm and attractive setting overlooking the river. Food was outstanding from the soups, my lamb chops, veal, seafood, and desserts. Highly recommend.

Thank Richard L
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 9 October 2018

Thank you very much for your outstanding review! We are very pleased that you enjoyed every detail of your visit.We are looking forward to soon welcoming you back.

Reviewed 6 October 2018 via mobile

One of the best meals ever. Five courses, each exquisite in presentation, wonderful in taste. Serena was an excellent server and only added to the experience.

Thank stephengary
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 9 October 2018

Thank you so much for your excellent review! We are very happy that you very fully satisfied with your evening at our restaurant. We would happily soon welcome you again.

Reviewed 2 October 2018 via mobile

Located directly on river Reuss it offers a great experience in a very stylish outfit. Also the bar inside is very nice. Good to great food at reasonable prices

Thank towosi
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 9 October 2018

Thank you so much for your excellent rating! We are very happy that you enjoyed the dining experience at our restaurant. We hope to welcome you again any time soon.

Reviewed 29 September 2018 via mobile

My family and I we had dinner at restaurant balances and we had a very good time. We had the solmun which was great, it was very crowded so it took time to receive the food but it's understandable. A bit expensive but this whole...More

Thank Yossi Y
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 30 September 2018

Thank you a lot for your great review! We are very glad that you enjoyed your evening at our restaurant and we would be more than happy to soon welcome you back.

Reviewed 17 September 2018

We stopped here for a late lunch/early dinner. Because we did not have a reservation, they placed us one table back from the riverside, but that was fine as we still had a wonderful view. My wife had the Appetizer Creation which they willing made...More

Thank 367russ
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 30 September 2018

Thank you very much for your positive review! We are pleased that you had a wonderful dinner experience. We hope that we can welcome you again on another trip.

Reviewed 16 September 2018

I visited at 5 pm on a Monday and was given my choice of tables. I took a large table along the waterfront. I ordered the beef fillet medium rare with port wine sauce and swapped new potatoes for the sweet potato fries. This is...More

Thank twitterpook
Balances, Guest Relations Manager at Restaurant Balances, responded to this reviewResponded 17 September 2018

Thank you for your very good review and your detailed feedback! We are happy that you had a pleasant dinner at our restaurant and we hope to welcome you again in the near future.

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Questions & Answers
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KATHY R
4 July 2018|
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Response from Anders H | Reviewed this property |
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dklipids
18 July 2016|
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Response from RamBHAT72 | Reviewed this property |
Yes I did that in the room .
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