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Hotel des Balances

Certificate of Excellence
££££
Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
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Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
+41 41 418 28 28
Website
Today
07:00 - 22:00
Open now
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Hours:
Sun - Sat 07:00 - 22:00
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394 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Minneapolis, Minnesota
Level Contributor
145 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 16 October 2016 via mobile

As far as Swiss and German food goes! The full breakfast buffet was delicious and expansive. I also came back for after dinner drinks and the cocktail of the month I ordered was outstandingly fresh and delicious.

Helpful?
Thank ILikeCheckingBags
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear ILikeCheckingBags, thank you also for this review. We are happy that you also appreciated the quality of our breakfast and drinks. More 

Queensland, Australia
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 October 2016 via mobile

Booking a table for this restaurant was very easy to do online with a couple of languages available to choose from. Staff were very lovely and attentive as they should be for the price of the meal. All of our food was delicious and we very much enjoyed the view. Food is very expensive in lucerne so I think you... More 

Helpful?
Thank AJAndrews34
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your great feedback, AJAndrews34! It is a pleasure for us to read that you appreciate our service and the food we serve. We do hope to see you again at our restaurant. More 

Hong Kong, China
Level Contributor
110 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 10 October 2016 via mobile

The restaurant is facing the church looking over the Chapel Bridge and the view is impressively nice. The restaurant in its vertical shape is very cosy, the lighting suitably lit up the place in a posh manner. I particularly like the four candles in front of the 'old wall' which according to one of the waitresses used to be the... More 

Helpful?
Thank Dominic Y
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Dominic Y, thank you very much for your great review and your compliments to our team and the setting. It is a great pleasure to read those compliments and we are more than happy to share them with our staff. We look forward to welcome you again at our restaurant! More 

Swiss Alps, Switzerland
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 October 2016

During summer I used to eat lunch here, because the quality is very good, the service attentive and location at the border of Reuss simply great.

Helpful?
Thank Jean-Paul E
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Jean-Paul E, we thank you a lot for this great rating of our restaurant. We are glad tha you enjoyed your visits and hope to welcome you again. More 

Fort Lauderdale, Florida
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 October 2016

Although we were too late for a Saturday reservation, Sunday evening was no problem. It was a rainy dreary evening, so the softly lit, quiet dining space was perfect. The best food of this trip was the amuse bouche: lobster with thinly sliced cucumbers, with a mayo/mustard sauce. Outstanding. I had the fried black cod and it was delicious, skin... More 

Helpful?
Thank RNCheryl
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear RNCHeryl, thanks a lot for your wonderful review. We are pleased that you had a good time at our restaurant and we would happily welcome you again! Kind regards from sunny Lucerne More 

Rochdale, United Kingdom
Level Contributor
117 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 1 October 2016

Had lunch here on our last day in Luzern.Lovely spot by the river, especially in the sunshine.My wife and I both had the lunch 'special' - still expensive but we had got quite used to that.Tomato soup & rustic bread were followed by fish goujons (pike perch) and chips with garlic dip - all very tasty.Service very pleasant.

Helpful?
Thank majdw
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Many thanks for this great feedback, majdw. It is a pleasure for us to read that you had a pleasant time at our restaurant. Best regards from Lucerne! More 

Level Contributor
10 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 19 September 2016

Made a reservation through their online portal. Somehow, although I got a confirmation text, they didn't have a record at the restaurant. But no worries, they set us up a very special table that had a direct view of the river. Food and wine was delicious. Service was gracious and elegant.

Helpful?
Thank lawbabie
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Ruth Ann L, thank you so much for this excellent review. We really appreciate it and are glad that you had a pleasant stay. Warm regards from Lucerne More 

Knoxville, Tennessee
Level Contributor
210 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 18 September 2016

Wonderful place! Food is excellent! We arrived without a reservation and were able to sit at a table on the rail by the water. We ordered our entree and were surprised to get a complimentary salad that was delightful! Loved that the source of the food is included on the menu! After dinner we were given complimentary chocolates! So delicious!... More 

Helpful?
Thank thesportsmom
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Many thanks for this wonderful feedback about our restaurant and the food, the sportsmom! Happy guests are our motivation and we would be very pleased to welcome you again with us. Best regards from sunny Lucerne More 

Misgav
Level Contributor
87 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 17 September 2016

As we were staying at the hotel, we decided to try their restaurant one evening. We were disappointed! My wife's food arrived not completely cooked, and almost cold. My meal was also not the standard that I expected.

Helpful?
Thank young-fellow
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear young-fellow, thank you a lot for your honest feedback. With regret we have taken note of your review regarding the food and we are sorry that we did not meet your expectations. We are sorry for the inconvenience but we do hope to welcome you back! More 

Zeist, The Netherlands
Level Contributor
47 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 September 2016 via mobile

Nice hotel, smack in the center of Lucern, wonderful room, super breakfast, lovable personnel. The restaurant has a great terrace.

Helpful?
Thank GertjanLind
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear GertjanLind, thank you very much for this perfect rating! We are happy you had a great experience staying at our hotel and restaurant. Kind regards from sunny Lucerne More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$39 - US$159
Cuisine
Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Wheelchair Accessible
Good for
Child-friendly, Special Occasion Dining, Local cuisine, Bar Scene, Business meetings, View, Romantic
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: +41 41 418 28 28
Description
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel des Balances and other visitors
4 questions
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Erode, India
8 months ago

See all questions (4)

Questions? Get answers from Hotel des Balances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?