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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Dutch, Bar, Seafood, Mediterranean, European, Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
View all details
meals, features
Reviews (2,688)
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882 results
Traveller rating
275
414
131
38
24
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Time of year
LanguageEnglish
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Traveller rating
275
414
131
38
24
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Reviewed 20 October 2023 via mobile

The Hotel New York is located in the old Holland American cruise lines building and has a great atmosphere that goes back 100’s of years with a clean modern feel at the same time. We stopped for a late lunch, simple Italian bol (roll) with...salmon that was delicious. Our waiter was very good, all arrived fast, top quality food and service.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2023 via mobile

The food was good. The portion big, we took seafood plate and it was enough for 2. But the service was not good, the waitres not asked if we need something, the bowls for the garbage were overflow and the staff didn't pay attention to...emptied it. Usually after that kind of food bringing bowl of water to rinse the hand, but not here. Even the new napkins didn't gave. It's obvious that the service for "tourists only" and them don't want to bother with the extrasMore

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2023

The atmosphere in this bustling restaurant is fantastic. We had brunch at the restaurant for a table of 10 people on a busy Sunday. The staff were friendly, and everyone’s meal was delicious. Be sure to reserve to avoid disappointment. We also arrived by water...taxi, which added to the fun, but not necessary.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2023

Lovely restauant in a wonderful hotel. The breakfast buffet looked like too much food so we ordered a la carte. My husband got a huge plate of eggs and salmon and I got their version of eggs benedict. The addition of avocado and hearty bread...made it better than most. I wish we could have gone there for dinner but couldn't get a reservation.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2023 via mobile

Lovely place inside & out visited twice . Drinks and cakes . Great service . Views are lovely too sat by the dock . Food smelt delicious and looked it too

Date of visit: April 2023
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Reviewed 17 March 2023 via mobile

Took the 5 course menu where the first few were pretty forgettable with just sliced veggies well presented. The mains course was a steak which was good, but just a stem of broccoli for the vegetarian, which was as if to make the joke worse....The wines are great though and the ambience and history behind the place is worth a visit.More

Date of visit: March 2023
Helpful?
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Reviewed 9 February 2023 via mobile

Nice atmosphere and greeting. Very nice oysters followed by………………..a very long wait! Eventually to the point where all other guests were leaving. Waiters seemed unsympathetic to our requests to be fed but the manager did eventually appear with 2 plates that had been sitting under...the warming lights for as long as we had. Lesson - eat before you go and take a good book.More

Date of visit: February 2023
Helpful?
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Reviewed 8 February 2023 via mobile

We had seen good crits and were recommended to the restaurant by the lovely staff at our hotel. Sadly the restaurant was a complete disappointment. Our starter was served promptly but we then waited an hour for our mains. When we tried to raise this...with our server she simply walked away. Another member of staff said she would find out what had happened with our food but didn’t. First server came back with some incredible tale about having to chase a party who had attempted to leave without paying meaning she couldn’t attend to us. Still no explanation and no food. I then went to find out and asked for the manager. Some time later she arrived with two tired and utterly unappealing plates of food. By this stage we had had enough. We didn’t feel like staying to eat in a restaurant that was by now emptying. Manager’s explanation that the food was now available appeared to justify her plaintive shrug ‘well I’ve done my best’. Really?? Hate to see your worst! We paid for our wine and left. Sadly we were left with the impression that staff were more interested in locals rather than visitors.More

Date of visit: February 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 November 2022 via mobile

No service. we waited for drinks very long time. and they did not ask us what we want to order si we left after 1 hour. i asked the bill for the water on table and they did not even ask why we leave. the...place should shot off the diorsMore

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2022

Very well place for relax on river side, at any time of the day, wide menu and tasty dishes, bar and welcome staff, stylish cozy hall. Moderate prices.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2022 via mobile

Got friends from real NYC so had to took them there. Barely managed to get a table for Friday dinner (reservation is necessary, but we were lucky). Good service and good food, recommended

Date of visit: October 2022
Helpful?
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Reviewed 19 August 2022 via mobile

Very poor experience. The waitress was incredibly rude and unwelcoming. Maybe she'd had a hard day, who knows, but it was no excuse for the rudeness, unhelpfulness and the eye rolling from her. We were polite and always said please and thank you. And to...top it off, the food was poor. You basically lost money from us because we would have bought a bottle of wine and had a dessert too but because we couldn't find said waitress to order the wine that idea got abandoned. Then we abandoned the dessert because the rest of the dinner was just average. Ratatouille is not just chopped up (uncooked) vegetables, Google it.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 July 2022

The spectacular skyline and atmospheric hotel is let down by very poorly cooked tasteless food. There were three of us and we all had different dishes. Unfortunately from the starters to the desserts they were all disappointing . Basic at best. The main course were...the worst especially the beef dishes - flank and stroganoff. The chef needs to consult his cooking bible as to what a stroganoff is. We were wary of the reviews regarding the mediocre food but were disappointed to have it reaffirmed unfortunately we were seduced by the impressive skyline and Hotel in our decision. However, the staff and atmosphere are highly recommended and helped to save the day somewhat. New chefs please!More

Date of visit: July 2022
Helpful?
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Reviewed 14 July 2022 via mobile

Overpriced food. Quality of the food is is far too low. We had a business meeting with 30 people. The fingerfood came with the peace of a snail and appearently they are not even able to serve a simple thing as friend as squid rings...that had the elasticity of rubber bands and greased shrimps (nothing was fresh made, all frozen products). For those prices unacceptabel and not even worth 1 point.More

Date of visit: July 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2022

Historic hotel with great food and great service, despite the staff shortages. And very nice views of the canals

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HOTEL NEW YORK, Rotterdam - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Hotel New York

Hotel New York is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5