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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£6 - £11
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (659)
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LanguageEnglish
Traveller rating
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48
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41
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Reviewed 4 weeks ago

I have been visiting Denstone since it was a small cafe seating 20 or so people. Never had to complain before. However, recently visited, enjoyed my meal and so decided to have a slice of treacle tart, that’s all my husband asked for, a slice...treacle tart. It arrived ‘nuclear’ hot, swimming in lumpy custard. I don’t eat custard! I I spoke with the cashier who said ‘ it wasn’t their mistake & that I’d have to pay for another slice! Her tone was quite curt. So I returned to my table as she was clearly not interested in my complaint. We later spoke with the manager, who again appeared curt and behaved as though we were taking up his time. I received another piece of treacle tart to take-away. Perhaps they are so big now, that one disgruntled customer isn’t worth their time. The treacle tart was terrible after all that. Pity as poor customer service sticks.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2024

For the second time now the breakfast was not hot - luke warm at best. Only hot item were the baked beans. Really poor considering the price paid. Prices generally seem hugely inflated - not on our 'go to' list anymore.

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2024

Absolutely awful service waited 20 mins for a bacon and egg roll..all whilst watching a member of kitchen team spray a chemical at another member of staff near to where food was being prepared! When I asked how much longer my food would be was...greeted by a rude chef ring her eyes and snapping well I'm waiting for the egg! Terrible if you aregoing to have an open plan kitchen then you need to train your staff...also chefs with no hats and dirty whites.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2024 via mobile

This meets all our expectations. Helpful staff, quality food well presented with spacious table setting. Varied layout. Lunch time bookings are definitely helpful but breakfast spaces readily free and not found need to book for this.

Date of visit: January 2024
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Reviewed 3 January 2024

AVOID AVOID AVOID. Came for an uncles birthday. Party of 6. Most of us had a cake with a tea or coffee. Some who were peckish also had a main course. God knows why this place is full, it's all show and zero substance. Blame...the "Denstone" effect! The isues are the service: You must place your order and pay at a front desk whetherspoons style. This is fine in a CAFE but the prices here are RESTAURANT prices!! There was also a huge queue to order. An old lady behind me was struggling to stand for the length of time we were queueing. Naturally i let let go in front of me. Also, when members of our table wanted a second drink you again have to go the desk and order and pay for it. But unlike whetherspoons you don't then walk away with the drink! Instead you go into a "drinks prepartion" queue and wait 10+ mins for your tea/coffee to be brought over. At these prices you should be "served" properly at the table, not have to loose 10-15 minutes at the desk spending more money with them! Despite all our food being ordered in ONE go it arrived very haphazardly with long gaps between deliveries - some cakes arrived first, then a wait, then some drinks, then a wait, then the mains, followed by you guessed, another wait, then we had to ask where the remainder of the cakes were, which prompted the to turn up 10 mins later. So about 40 mins in all for 6 peoples food on ONE order to land on the table - ridiculous! The prices are RESTAURANT prices. We had a burger than was £14.50. Utterly overpriced for a CAFE. Wouldn't have minded but it was n't particularly good. Same with the steak and ale pie £14 and not great either. Avoid Avoid Avoid. Unless you really must be seen in "Denstone" and be part of the yuppie crowd. There really are far better places locally.More

Date of visit: December 2023
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Reviewed 10 December 2023

This is somewhere that we visit regularly. The restaurant was busy but after a shortish wait we received our lunch, a bacon and pear salad and a quiche with salad and chips. Both dishes were delicious and substantial. It was all as you would expect...from a thriving farm shop.More

Date of visit: December 2023
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Reviewed 10 December 2023 via mobile

We have been visiting here forever & over the years given mixed reviews. However this visit we popped in to get some meat and had lunch. Quiche with a few chips and a bacon pear and walnut salad. Everything was excellent - the chips super...crispy - quiche delicious and the salad tasty and well dressed. I hope they can maintain this standard in a busy cafe.More

Date of visit: December 2023
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Reviewed 16 November 2023

We went with our granddaughter for lunch. The table we were given was right next to a 'stacking station', a waitress was stacking dirty dishes and cutlery next to our table. I asked if we could move, she said we couldn't as they were too...busy, I said that I was not paying £50 for a meal and sitting next to dirty dishes. The waitress side she'd move the dishes when she had a minute. She did afterwards move them. I thanked her, she didn't acknowledge me. It made for an unpleasant start of our £50 lunch spend. Our granddaughter's lunch was really lovely. An egg mayo sandwich, crisps, fruit and animal shortbread. My chicken burger was not a burger at all. It was a large, rather tasteless breaded piece of chicken on a cheap white bap that broke up when you picked it up. A tiny bit of green leaves on the side. Very unrefined and could do better Denstone. Make the chicken smaller, give it some relish, and maybe a gherkin for flavour, and on a brioche or proper burger bun. The chips were great. Still a great place, but maybe not a big spend next time, just coffee and cake.More

Date of visit: November 2023
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Reviewed 7 November 2023

We went for a pre-booked afternoon tea. Expensive for the portions, the food was ok. They sat us right in the centre of a very noisy mid-week cafe. There were people just having a coffee who were seated next to windows with views in quieter...areas. I think they should put people who have reserved tables for afternoon tea in nicer parts of the cafe.More

Date of visit: April 2023
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Reviewed 2 September 2023 via mobile

We were really disappointed during our visit. We sat in the garden with our dog to have breakfast. The food came out before our drinks, and we had to chase to find out when the drinks would be arriving. The food was not great for...the price we paid! I asked for the extra side of bacon and was charged £1.50 for one rash! The garden has a massive issue with wasps. We had to move into the cabin to get away from the wasps while we were eating! Not great at all!More

Date of visit: September 2023
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Reviewed 18 August 2023

We have been irregular customers at Denstone Hall Farm Shop for a number of years. We always found it a pleasing place to visit. Unfortunately this viewed changed when we had a family meeting on 17/08/2023. We ordered food for a lunch snack. My wife...had Quiche and salad. The Quiche was lovely but the salad consisted of, one cherry tomato cut in half and a few bits of lettuce with a small pot of coleslaw and a few chips. We could not class this as a salad. I had the oatcakes with cheese and bacon. Previously these have been delicious. What a disappointment. The bacon had been shredded and was so sparsely distributed it was difficult to taste with the cheese. Cutbacks but this is ridiculous. We did not complain at the time to avoid embarrassment to other members present. The food prices are not cheap and we expected better quality than we received. We left feeling we had not received value for money and will not be going back again.More

Date of visit: August 2023
Helpful?1  
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Reviewed 29 July 2023 via mobile

Have passed a few times when close by and decided to call in for breakfast with 2 young children. Very good quality breakfast - we all had traditional English and you can tell the ingredients are quality. Mind you at £54 including drinks for breakfast...it wants to be! That’s before we had coffee to follow. The only odd addition was the ‘oat cakes’ which were just pancakes - seems to be a bit of a speciality here….:but was just very odd with a full English. Would much rather have had a hash brown. Also a bit stingy to want £1.35 for a slice of toast with it. But apart from that, it was very tasty. Lovely seating areas outside but everyone was getting pestered by wasps unfortunately. Everything in the farm shop and adjoining shop was excellent quality but again prices to match. We will definitely return again when close by…..but make sure we’ve saved up first!More

Date of visit: July 2023
Helpful?1  
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Reviewed 22 July 2023

This was ideally located to meet up with my son who is from Burton on Trent. Plenty of room both inside and outside. The food was freahly made and very tastey.

Date of visit: July 2023
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Reviewed 21 July 2023 via mobile

It’s lovely to sit outside of the cafe here with such a beautiful view. I have tried several dishes recently & I’m really grateful that at a ‘farm’ shop and cafe they cater so well for vegans & have so many gluten free options or...adjustments that can be made. I have enjoyed the food that I’ve had. The only criticism I have is the tea always tastes “like the kettle” so I’ve started to refrain from having it.More

Date of visit: July 2023
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Reviewed 24 April 2023 via mobile

We were really looking forward to our breakfast before a long walk ahead but sadly didn't live up to expectations the eggs & avocado were piled on top of 4 slices(!) of soggy wet toast and the eggs weren't free range deep yellow more a...wishy washy version which was a surprise given its a farm shop. Our toast came well done to burnt which we obviously sent back. The breakfast was meant to have bacon but this was forgotten! All round we felt quantity had won over quality :(More

Date of visit: April 2023
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Questions & Answers
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Audrey S
10 July 2017|
AnswerShow all 11 answers
Response from sallyrowe4 | Reviewed this property |
If you sit at the tables outside dogs are welcome. I don't think you can take your dog inside the cafe and shop.
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Chrissy982
14 October 2016|
AnswerShow all 6 answers
Response from jamesbR189IR | Reviewed this property |
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DENSTONE HALL FARM SHOP & CAFE - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Denstone Hall Farm Shop & Cafe

Yes, Denstone Hall Farm Shop & Cafe offers takeaway services.

Denstone Hall Farm Shop & Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4