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Konditorei Heiner

Certificate of Excellence
££ - £££
Inner City
Austrian, Cafe
As featured in 3 Days in Vienna and 1 other guide
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Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
+43 1 5122343
08:30 - 19:30
Open now
See all hours
Sun 10:00 - 19:30
Mon - Sat 08:30 - 19:30
More Info
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487 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Oxford, UK
Level Contributor
89 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Situated near Stephansplatz this is perhaps the most representative of the Viennese coffee culture venue. Wide range of coffees and deserts served by serious (not smiling much) traditionally-dressed waitresses. Apfelstrudel (€3.70) Häferlkaffee (Viennese style coffee - €4.00) and Sachertorte (€3.80) are the recommended items.

Thank AlexPOxford_UK
Tbilisi, Georgia
Level Contributor
109 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Came here for apfelstrudel, ended up eating goulash (quite tasty), apfelstrudel (not the best one ever) and coffee (nice one). Interior is old fashioned, waitresses are also dressed in old fashioned dresses. Service is quite good.

Thank C L
Level Contributor
220 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We dropped in here to warm up with tea on a cold day. The first floor has the candy shop and the upstairs has a lovely, old world coffee shop. The service was great, the deserts were delicious, and best hot cocoa ever.

Thank grlfrmnsk
Athens, Greece
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 January 2017

It is an oassis in the most famous shopping district of Vienna. You can enjoy a nice coffee or drink and have a delicious lunch or torte!! You have to pay a visit there once you are in Vienna.Whatever we eat or drink was fresh and tasteful, the service is excellent and the staff very frendly.

Thank effiekotika
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 January 2017 via mobile

I love Heiner since I was little. I allways eat Gaensefoot my favorite cookie at Heiner. Nice place in the middle of the city. Go there if visiting Vienna.

Thank ingeradovcic
Vienna, Austria
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 8 January 2017

Based on a visit in the upper floor I can only say: It's ok, at least the service and the coffee/sweets, but the atmosphere was so touristy and the place has not a big charme, especially when you compare it to other classic/traditional cafes in Vienna (e.g. Prückel or Sperl). If you are in Vienna and will only go to... More 

1 Thank perdun
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
21 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 7 January 2017

I went to this tearoom primarily to try out apple strudel. The place was wonderfully decorated downstairs and the dining area is located upstairs. There is no free WiFi provided at this tearoom. The service was pretty fast as our food came was served in no more than 10 minutes after we placed our order. We ordered the apple strudel... More 

Thank Syazwani R
Budapest, Hungary
Level Contributor
47 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 7 January 2017 via mobile

Pedestrian street, old patisserie, good service, coffee not the best, sweets quite ok. They work anyway

Thank marcobuda
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 January 2017 via mobile

Traditional decor cafe with delicious food and dessert. I had liver dumpling soup, torte cake and espresso. There were very high quality and delish!!! if you are in the area, must visit!

Thank Chon T
Level Contributor
41 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 January 2017

Tasteful old fashioned decor. Efficient service by waitresses dressed in traditional attire. Spoilt for choice and felt like a child in a sweetie shop as all the cakes looked delectable. We sat upstairs. The staff were friendly and patient as I couldn't decide on which cake to try! In the end opted for a chocolate walnut concoction which was yum.... More 

Thank bettymay07

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Austrian, Cafe
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Takeout
Good for
Child-friendly, Kids, Local cuisine
Open Hours
10:00 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
Location and Contact Information
  • Address: Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighbourhood: Inner City
  • Phone Number: +43 1 5122343

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Konditorei Heiner and other visitors
4 questions
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over a year ago
Faridabad, India

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Questions? Get answers from Konditorei Heiner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood