Given that this is a pub you would think they could keep good beer We had 3 different ales and all were returned Dreadful

The pub is OK if you're going for a drink, watch the screen, or tennis. Its supposedly owned by the council. Food quality is low, presented poorly, and is overpriced. For example, the worst wilted greens, should be in the rubbish bin, is balled up...and put on the plate. The fish, or overly thin steak is piled on top of chips making it difficult to cut into as there's no room on the small plate. Twice there and I'll never go back. Tables are sticky from poor cleaning. Handy man and wait staff stand around talking about their personal lives and they ignore their table customers. Tried speaking to the waitress and duty manager but it's obvious their knowledge of customer service and/ or customer psychology is nil and of no interest to them. Instead, they're quick to mock the customer. They're there for the social drop in, theyre not focused on food for customers. Hopefully the business will survive on drink sales, crisps and chips, next to the theatre.More

Great pub friendly and knowledgeable staff great views of the tennis really good selection of ales and very clean and well kept

Poor customer service. Didnt feel stàff were wiĺling to listern to customer concerns. Result in unpleasant departure from the premises

You can tell its a mixture of locals and out of towners that go to make a great atmosphere. Hats off to the Manager/Owner who has taken time to motivate and enthuse his staff as they were all on the ball and extremely willing to...please. Relatively speaking, prices are good and whilst we did not eat there the food being served up looked of a high quality. Wish it was my local.More

We really enjoyed visiting this pub. The staff made a huge fuss of the dogs, brought them treats and a water bowl and were generally fantastic. My wife enjoyed a delicious brie and onion tart and I enjoyed stuffed mushrooms, followed by a minced beef...hotpot served with root vegetables. We will definitely return because we were made to feel so welcome.More

The lounge is nice but the state of the Gent toilet uhhhh lots of pee on the floor and we all understand what the carpet outside contains then uhhhhhh

Just 400 metres away from our rented flat we like going to this friendly pub with usually 3 or 4 real ales. Its has a great atmosphere and plenty of seating with 4 snugs. The staff behind the counter are helpful and greet you warmly.

Booked a booth table on a Wednesday before going to see Queen Extravaganza at Congress Theatre. We were served quickly by friendly staff and ordered the Wednesday offer of Steak & glass of wine for £16.00. Steak was delicious, very tender served with chips, mushroom...and tomato & salad garnish.Good value inc wine and nice to have sharp steak knives. Nice too that you get 10% off with proof of theatre tickets.More

We have never eaten here but decided to give it a go. Surprisingly nice, hot and fresh. Staff friendly, and we got served straight away. One thing I'd say is sort the beer lines out, we are put off going more often, we have been...a handful of times, as my partner is a lager drinker and the lines are defo not cleaned as regular as they could be.More

Disappointed and surprised to be told while choosing from the menu that the kitchen had just closed because it had taken a ‘big order’. This was fifteen minutes before advertised time for last orders. Surprised as we should have been our two meal order may...be delayed due to ‘big order’ but we were not given the opportunity.More

Came here with my husband and every front of house staff member were busy on there phones and not taking there job seriously at all. Made us feel uncomfortable at times. 1 staff worker seem to be doing everything whilst the others did sod all..the...only highlight of the evening was the foodMore