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The Salthouse Eaterie

Certificate of Excellence
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1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
+44 1473 226789
Website
Today
08:00 - 22:00
Open now
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Hours:
Sun - Sat 08:00 - 22:00
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565 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

A group of 8 of us dined at The Eaterie on the evening of 22nd April. We were staying at the hotel which had been exceptional so we had high expectations. The service was relaxed to the point of being forgotten. I had to ask the waitress if we could order which is never a good sign. We were happy... More 

Helpful?
Thank amy_lazell
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Many thanks for your comments and it does sound like we fell short on this occasion so please do return so we can demonstrate and assure you of our quality in food and service. Best wishes More 

suffolk
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

We had the lunchtime set menu it was beautiful so tasty Service was excellent all in all a lovely lunch in beautiful surroundings

Helpful?
Thank pammey
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

lovely review - many thanks More 

Norfolk, United Kingdom
Level Contributor
133 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
Reviewed 1 week ago

Delicious three course dinner on a Sunday evening. Good buzz about the place and no doubt would need to book during busy times. A separate bar area would make for the perfect experience. Highly recommended.

Helpful?
Thank Bosker
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Many thanks and hope to see you again. More 

Colchester, United Kingdom
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Busy place. Also a hotel. Be warned - book as not often possible to do a walk in. If you do not eat, the bar is good too.

Helpful?
Thank Tim R
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Always worth booking as we do very very busy. best wishes More 

Ipswich, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We booked a table for four people for the evening of Saturday 18th March, we have dined here before and really enjoyed our meal previously, I have been back a few times for afternoon tea since, which has also been lovely, but our recent meal did not meet expectations. When we arrived, there was no record of our reservation, however,... More 

Helpful?
Thank RebeccaBooth
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

That is disappointing to read and does not match our usual high standards. Best wishes More 

Ipswich, United Kingdom
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

My husband and I were given a voucher for afternoon tea at the Salthouse. It was a very nice experience. The staff were helpful and friendly; the food was good and the lemon verbena tea that I had was delicious. My only disappointment was that, being vegetarian, we were not catered for very well. We did get an extra sandwich... More 

Helpful?
Thank Annievdbb
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Yes do please ask next time as we can be flexible in giving you exactly what you want. Best wishes More 

Ipswich, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My daughter treated me to afternoon tea as a treat prior to Mothering Sunday. The tea itself was wonderful with elegant assorted sandwiches, delightful variety of individual artisan cakes, and limitless cups of tea...Yes. Cups! The variety of teas was extensive. The Salthouse had cosy,comfortable seating with the tables set so that they were private. The staff were extremely pleasant,helpful... More 

Helpful?
Thank Carole H
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

We look forward to welcoming you again soon. Many thanks More 

Limerick, Ireland
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 5 weeks ago via mobile

We attended the Salthouse for a drink and maybe some food after. We had been before just for a drink in the lounge and had a wonderful hot chocolate with Bailey's. Reciprocation was a negatory... The lounge staff were unaware of drinks and we were not able to have the Bailey's infused chocolate so had a virgin hot chocolate and... More 

Helpful?
Thank Nick R
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Sorry to read this and we will action the suitable training so you can enjoy your hot chocolate on your next visit. Many thanks More 

Ipswich, United Kingdom
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017

Amazing atmosphere with great high standards of service All round top choice Great views of the boats and fabulous place to people watcv

Helpful?
Thank Tracey W
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Perfect review - many thanks! More 

Level Contributor
4 reviews
3 restaurant reviews
Reviewed 13 March 2017 via mobile

Start to finish our trip to the salthouse was a real treat. We selected from the lunch time menu. We were reluctant to settle for any dish due to the incredible array of tasty selections. We had the pork cheeks in tempura batter with Apple sauce as a nibble. It was a fantastic set up for a fine meal. We... More 

Helpful?
Thank Adamwade9
LynnCowan, General Manager at The Salthouse Eaterie, responded to this review

Lovely to read your review - delighted you had such a wonderful experience. Best wishes More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$18 - US$77
Cuisine
British, Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Local cuisine, Business meetings, Child-friendly, View, Romantic, Groups
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Ipswich
  • Phone Number: +44 1473 226789

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Salthouse Eaterie and other visitors
6 questions
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Questions? Get answers from The Salthouse Eaterie staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?