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The Salthouse Eaterie

1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
+44 1473 226789
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Overview
  • Excellent46%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“scallops” (30 reviews)
“steak” (36 reviews)
“pork” (16 reviews)
Open Now
08:00 - 22:00All hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
All Details
Write a Review
Reviews (588)
Traveller rating
Traveller type
Time of year
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1 - 10 of 583 reviews

A TripAdvisor Member
9
Reviewed 2 days ago via mobile

Went here with some girl friends for some afternoon tea to start off my friends hen do! The staff were friendly. Lovely selection of pastries and cakes, we had a lovely time, the experience was enjoyed by all!

Thank A TripAdvisor Member
Reviewed 1 week ago

Booked in for afternoon tea at the weekend. What a treat! The food was well presented and tasted gorgeous. The only problem I had was that the coffee wasn't strong enough in the cafetiere, which was a disappointment.

Thank Nick C
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 6 days ago

Thank you for taking the time to review our hotel so pleased to hear you enjoyed it. It is always good to receive constructive criticism and I shall certainly look into the coffee not being strong enough.

Reviewed 1 week ago

I have never been a great fan of hotel restaurants so although the Salthouse has been open for quite some time I had never previously visited it. However having heard good reviews from friends my wife and I had dinner there yesterday and I have...More

Thank byr0n56
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 6 days ago

Thank you for taking your time to review our restaurant and so pleased to hear that you enjoyed your evening - the chocolate fondant and salted caramel ice cream is certainly one of my favourites - we do hope that we can welcome you back...More

Reviewed 1 week ago

We are so lucky living in Ipswich with all the great places to eat, the Salthouse is a special place ideal for a celebration of Sunday lunch

Thank margarethall8
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 6 days ago

Thank you for taking the time to review us we hope to welcome you back again very soon

Reviewed 2 weeks ago via mobile

Very trendy but small. We had the fixed-price lunch which was very nicely presented. Lots of people were having afternoon tea which looked lovely and would go again and have that had we known it was offered. Great comedy audio in the loo - a...More

Thank GillyStAl
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 6 days ago

Thank you for your feedback, please do come and join us for afternoon tea very soon

Reviewed 2 weeks ago via mobile

Very good food, oysters excellent plus both fish dishes. Staff were great , service fast which is important when you are alone on business.

Thank Berkshire45
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Thank you for such a wonderful review

Reviewed 4 weeks ago via mobile

Wonderful location on marina this is an eye catching restaurant-quirky decor- check out the wall art/decor ! An Interesting menu- not particularly extensive but never the less, something for everyone. Quality fresh ingredients, food very well presented on plate - this also means portions on...More

1  Thank Paulsmithcasty
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 3 weeks ago

Thank you for your feedback so pleased to hear that you found your dining experience very enjoyable and we do hope you will visit again soon

Reviewed 3 July 2017

We ate here as a family on Father's Day, I was a bit disappointed that there was no special menu for Father's Day, which surprised me. We ate here as a group of 5 adults and 1 teenager. The restaurant used to be "somewhere special"...More

1  Thank willmoac
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 3 weeks ago

So sorry to hear that your fathers day was not to the standard expected - we always appreciate constructive criticism to enable us to improve the service we offer.

Reviewed 21 June 2017 via mobile

The salt house is one of only two or three better quality restaurants in ipswich and it's Position on the waterfront is very attractive. Prices are expensive but the food is good and the wine list is okay. Staff do their best but are often...More

Thank Andrew S
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 4 weeks ago

Thank you for your feedback Andrew it is always good to receive constructive criticism and I shall certainly be looking into your comment with regards to staff.

Reviewed 18 June 2017

This restaurant has a lovely ambience, friendly service and quality food and drinks. The menu is not huge - and favours fish a lot - but we found enough options to select from. The staff were all very efficient and the drinks list excellent to...More

1  Thank MichCL
LynnCowan, Manager at The Salthouse Eaterie, responded to this reviewResponded 4 weeks ago

So pleased to hear that you enjoyed your evening and thank you for the lovely feedback

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Ask a question
Questions & Answers
dodsonjp
6 January 2017|
Answer
Response from Stephen B | Reviewed this property |
No response and the irony was that the complimentary desert sticky toffee pudding was a tray baked cake with a watery sauce and they placed a dollop of ice cream on the hot cake which was nearly melted when it reached the... More
-1
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libby_wragg
15 November 2016|
AnswerShow all 2 answers
Response from Steve H | Reviewed this property |
no sorry
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$18 - US$77
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, View, Business meetings, Child-friendly, Special Occasion Dining, Groups, Romantic
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Ipswich
  • Phone Number: +44 1473 226789
  • E-mail
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