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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian
Meals
Breakfast, Lunch, Dinner
FEATURES
Delivery, Takeout, Reservations, Seating, Serves Alcohol, Table Service
Reviews (63)
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63 results
Traveller rating
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12
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17
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Time of year
LanguageEnglish
Traveller rating
17
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4
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17
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Reviewed 16 September 2023

I placed my order 30 minutes after they opened and appreciate they were just opening 17.54 so chose a delivery slot of 35 mins later, I only ordered 2 starters and a naan bread for delivery 18.30 called at 7pm asking where is my food...as was 30 mins late and they said we are busy, I appreciate busy times normally between 8 and 10pm but no apology at all just we are busy it will be with you soon... unacceptable to be honest I don't care if I spent 15 quid or 50, I expect an apology and at least something off my next order as we normally but will not now use them probably 3 times a month.. and we always tell friends to try them! need to find another takeaway as the customer service was disgusting on this occasion as was last, gave them 1 more try, will not be again.. it's now 7.25pm almost an hour since ordering and still nothing! Obviously they don't care about their loyal customers, I was on my own tonight so only ordered for 1 normally I order for 6! Precedence of big orders takes over customers that have used for years!More

Date of visit: September 2023
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Reviewed 14 February 2023

Booked table for 6 o clock. On arrival had no reference of booking. Ordered starters and then waited 1 hr 30mins for main meal. So sad that the restaurant focused more on their takeaway orders than the customers in their restaurant. When we complained we...were told that they were really busy. The manager was quite rude and told us our food was coming as they were busy. When food arrived it was not best quality and quite sloshy.More

Date of visit: February 2023
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Reviewed 17 June 2022 via mobile

Sagg aloo should not be runny but firm with tomatoes not like the slop he turned out sorry. But this chef does not care what he sends out to paying customers

Date of visit: June 2022
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Reviewed 1 January 2022 via mobile

Booked for a 50th birthday on New year's eve for 18 people. Booked a couple of months in advance so they had plenty of time to prepare and the booking was early at 5.30pm. Half of the people got their food over an hour after...first ordering and we waited over 2 hours with no food and ended up leaving without eating. They told me when booking they could do a vegan curry due to dairy allergy but then when i got there they told me they use butter and when I explained that it wouldn't be vegan they did not care and told me they couldn't cook any food for me. Even though one couple left 2 and a half hours later after not receiving their food and had to take away their meal they still charged full price for the meals. We (one couole) didn't end up eating any food so didn't pay for ours as we had to leave without eating. When speaking to them my husband walked off and they swore at him and they didn't even care about the complaints. Absolutely terrible service, didn't offer us any drinks after our first drinks on arrival, despite being there for 2 and a half hours. They took so many takeaway orders whilst we were waiting for food and when we asked the takeaway time they said 25 minutes, then when we said that we were waiting over 2 hours and its crazy all these orders were going out they laughed. Been going for years before this, would NEVER go back. Ruined my mums 50th birthday.More

Date of visit: December 2021
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Reviewed 31 December 2021 via mobile

Absolutely disgusting , service was rubbish 2 hour wait for food and then rude to us even told to eff off . Been going there for years will never return . It was my 50th birthday thanks hate of India for ruining it !!!!

Date of visit: December 2021
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Reviewed 30 December 2020 via mobile

Ordered take away on Christmas eve, they were super busy and the wait time was 2 hours but the food arrived within an hour and was well cooked, and really well received. We've ordered before and will do again

Date of visit: December 2020
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Reviewed 6 November 2020 via mobile

Just had a takeaway from the gate of India, I have to give it 5 Stars it was fantastic, you need to try it 😊

Date of visit: November 2020
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Reviewed 2 November 2020 via mobile

Nice pink chicken and charged extra food put on that I was charged for and they were not willing to refund until I said I will put on social media

Date of visit: October 2020
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Reviewed 24 October 2020

Ordered my normal order. Left note for the restaurant to say no onion as intolerant. Restaurant completely ignored the notes. Can't get through to restaurant. Had to throw away! This has happened on 3 occasions. Sometimes they read the notes other times just ignored. Terribly...serviceMore

Date of visit: October 2020
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Reviewed 14 September 2020

We ordered a selection of vegetarian dishes that sadly were either watery or had very little taste. There were clearly regulars popping in for take aways, so maybe we were just unlucky. We did register our name/number and there was sanitiser near the restaurant bar...but the waiters did not wear any PPE and handled cutlery/crockery etc. Serviettes were paper but the menus were old plastic ones. Disappointing as it is very local.More

Date of visit: September 2020
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Reviewed 13 September 2019 via mobile

Visiting a friend in Stevenage. Tried this restaurant for a delivery. Never had a curry swimming on grease and yet the driest chicken! Highly disappointed

Date of visit: September 2019
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Reviewed 13 December 2018

Well this as to be the last time our family goes to this restaurant. Since it has been under new management it has really gone downhill. We have given it a few chances but been disappointed each time. Eleven of us went last week for...our Grandaughter’s Birthday meal. The service was abysmal, took forever to order and then again to receive our meals. Whilst waiting for our meals, we heard orders being taken over the phone for take away meals and then collected, all before we received our meals, seems like the take away side of the business took priority over the restaurant. The waiters (if you can call them that) leant across people to serve instead of going to their right hand side. At least two of the meals the chicken was tough and one which should have been medium strength the sauce was so hot it could not be eaten. On top of that, the drinks were all put together as one price on the bill and we believe we were overcharged by £20.More

Date of visit: December 2018
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 December 2018

Top little Indian Restaurant. Great food and excellent service. Step inside you wouldnt know you were at the Glebe in Stevenage!

Date of visit: October 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2018 via mobile

So, Gate of India, easily the best Indian Restaurant in Stevenage, banquet night is Tuesday, what a delight ! Food is fresh, tasty,excellent, and on banquet night, ridiculously cheep, but still full size portions. Staff are excellent, this is a place I’m tempted to give...a bad review, keep it amongst us in the know, we know it’s awesome ! Oh go on then, spread the word , it’s outstanding, knocks spots off the Old Town Indians !!!! 100/100More

Date of visit: December 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2018 via mobile

Worst Indian I have ever had. The real chef must have been on holiday. Will never use again. Very upset tummies and awful food

Date of visit: November 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GATE OF INDIA, Stevenage - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Gate of India

Yes, Gate of India offers takeaway services.

Yes, Gate of India offers delivery services.

Gate of India is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3
  • Value: 3.5
  • Atmosphere: 3