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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, Cafe, Seafood, European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
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meals, features, about
Reviews (577)
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576 results
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LanguageEnglish
Traveller rating
287
133
63
49
44
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Reviewed 2 weeks ago

We had a lovely walk to this restaurant from Poole Harbour. The food was delicious, the wine was excellent and the service was first rate. We had two people with serious allergies in our party and the staff went out of their way to ensure...they could have something tasty to eat and still be safe. It was our favourite meal of the holiday. Thank you all!More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago via mobile

A lovely meal for our birthdays. The food was very nice especially the whitebait and the pizza. A fabulous setting with exceptional staff and service. For the customer service alone this is 5 star and the food is equally good. Ciara was our waitress and...she was so friendly and helpful. We especially loved the birthday dessert dishes at the end as we had 2 people celebrating on the same day. It helped to make the day feel very special. Thank youMore

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

My family and I visited for a birthday. The service was amazing everyone was so lovely, kind, welcoming and helpful. The vegetarian choices were great and all the food we had were large portions and absolutely delicious. The staff very kindly brought out a birthday...desert for the birthday guest. It was such a lovely gesture. To top it all off we were able to sit outside and enjoy the sun, it is in such a wonderful spot. Can not fault this place. Thank you to all the lovely staff on the 25/05 we had an amazing time thank you for making our birthday special ❤️More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

Busy day as it was sunny but we had a lovely lunch at south deep and the service was friendly and efficient. We weren’t rushed which was great. Most had the moules marinieres - delicious and plentiful. Served with fries and ciabatta. Excellent ice cream...and lemon tart to finish. Lovely location too!More

Date of visit: May 2024
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Reviewed 4 weeks ago via mobile

The food here was nice, but unfortunately the service was absolutely terrible. We arrived towards the end of a 60km cycle and had picked the restaurant for it's location and outdoor seating. We were waved through and told to pick a table - the 3...waiting staff then pretty much ignored us for 15 minutes, not even a menu, and no awareness of other tables when they were serving so no opportunity to catch their eye. It was lunchtime but not especially busy. Eventually we got up and asked for menus and the staff seemed surprised we hadn't had them already. Another long wait, and we had to again call someone over to take our food and drinks order. There was an apology for the wait when the drinks were brought over, but unimpressed with the staff who seemed annoyed to be there. Food was nice enough, nothing special.More

Date of visit: May 2024
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Reviewed 22 April 2024

Excellent venue with fantastic views over to Sandbanks. This restaurant has it all! Great location. If you love ocean views/ boats/yachts this is for you. My family took me here for lunch. What a delight! Great food. Excellent service. Very child friendly. Lots to love...here. Nothing was too much trouble or effort from the young polite enthusiastic team - and they smile too! Not crazy expensive and a great choice of food options. By now you will understand that I love South Deep! I live a long way away but look forward to my return.More

Date of visit: April 2024
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Reviewed 16 April 2024

Three of us went here for breakfast recently. We ordered maple syrup pancakes and bacon the restaurant wasn’t busy and the food and drinks arrived in a reasonable time however it soon became apparent that the syrup was golden syrup I asked the waitress about...this and she went off to talk to the chef on her return she told us that they had run out of maple syrup. I asked if there was any alternative and was told no I was surprised that we didn’t get the offer to change our order but as we had started we carried on and finished the meal at which point another lady I assume was the manager came over with the bill and asked if everything was satisfactory I said no and informed her why she immediately became very defensive informing us that she would not be giving us the pancakes for free at no time had we asked for this or anything else she told us we had obviously enjoyed the meal as we had eaten it. I and my two dining companions were shocked at her behaviour and frankly embarrassed for her that she would behave in such a manner to paying customers she subsequently took 4.50 off the bill which was laughable given her attitude had ruined what should have been a pleasant breakfast in a place we had dined in previously without any issues. I wrote to South Deep raising my concerns but have not received any reply . When you order something it should be what you ordered after all Maple Syrup Pancakes and bacon only has three items one of which was substituted without giving us the opportunity to change our order.More

Date of visit: April 2024
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Reviewed 15 April 2024

Always love South Deep, have been eating here for years, and live within walking distance. Came here with friends. Ambience lovely, service lovely. However, of the three mains, linguini lovely, Chicken /Champagne (at £24) came without vegetables or sides, was overcooked and very dry and...my braised beef short rib very overcooked (burnt) and largely inedible. The Manager made recompense for this by adjusting the bill, which always helps, but hope the kitchen addresses it shortcomings.More

Date of visit: April 2024
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Reviewed 27 February 2024

I would like to thank the amazing staff at South Deep for the wonderful support they have provided my 99 year old Mother and myself over many, many visits. Today’s visit was another beautiful example of their kindness and lovely food. Special thanks to Alana,...Charlotte and Carly for going above and beyond to make our visits memorable!More

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2024

Family birthday celebration! Rented the place out and it was perfect. Amazing service and music. Tom day was so helpful and really made sure we had a great time. Thanks Tom! Legend

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

An exceptionally good experience at this cafe. I’m here from Australia visiting my Grandma with my Dad, and have heard how much they love coming to this cafe for years and are regular customers! Finally I was able to come with them for their birthdays,...and after learning it was their birthdays the staff went out of their way to make it incredibly special experience for them! The owner Jimmy also came for a chat which was so kind! I’m so appreciative of the staff for treating my 99 year old grandma and my Dad so beautifully, I was very impressed!!More

Date of visit: February 2024
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Reviewed 25 January 2024

Lovely roast on a Sunday and great location - also the mussels are fabulous if looking for something lighter. Also a great venue in summer - book ahead it gets busy

Date of visit: December 2023
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Reviewed 14 January 2024

Faultless service ,couldn’t do enough for us. Food was outstanding, we had a variety of meals as there was 10 of us , every meal top notch! Great wine list.

Date of visit: September 2023
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Reviewed 16 December 2023

Lovely meal. This restaurant was a great find and we enjoyed our meal of whitebait, moules mariniere and creme brulee - all absolutely delicious. A well hidden gem.

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2023 via mobile

We have a friends and family roast in November every year and once again, South Deep delivered! The roast is the best in town, the quality of the food is top notch. The staff were super- attentive and nothing was too much trouble. Always a...great experience.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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John T
31 May 2024|
Answer
Response from minniepoole2019 | Reviewed this property |
You would have to ask the restaurant themselves 😎
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Carol R
21 September 2021|
AnswerShow all 2 answers
Response from southdeep | Property representative |
That is something we plan on doing very soon!
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A1024DLalex
13 July 2017|
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Response from WFN | Reviewed this property |
Don't believe they have one. You would need to speak with them directly.
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SOUTH DEEP, Poole - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about South Deep

Yes, South Deep is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

South Deep is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5