The Hankridge Arms

Someone from this business manages this listing.

835 reviews

#36 of 209 Restaurants in Taunton££ - £££, Bar, British, Pub

+44 1823 444405+ Add website

Hours

Sun

11:00 - 18:00

Mon

11:00 - 15:0017:00 - 23:00

Tue

11:00 - 15:0017:00 - 23:00

Wed

11:00 - 15:0017:00 - 23:00

Thu

11:00 - 15:0017:00 - 23:00

Fri

11:00 - 15:0017:00 - 23:00

Sat

11:00 - 23:00

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What is Travellers’ Choice?

Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Ratings and reviews

4.0

835 reviews

#36 of 209 Restaurants in Taunton

Travellers' Choice 2024

RATINGS

Food

Service

Value

Atmosphere

Details

Someone from this business manages this listing.

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PRICE RANGE

£3.00 – £25.00

CUISINES

Bar, British, Pub, Gastropub

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

meals, features

Location and contact

Hankridge Way, Taunton TA1 2LR England

+44 1823 444405

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Does this restaurant have tables with seating?

Yes

Unsure

Details

Manage this business?

About

The place to meet and eat in Taunton! Housed in a truly magnificent building which includes many period features such as stone mullion windows, inglenook fireplaces, Oak and Elm panelled partitions and stone floors. The most unique dining experience in Taunton. We pride ourselves on or food. The number one aim is to ensure that you enjoy a memorable food experience every time. Our menus are crafted using the finest, locally sourced seasonal produce which is then freshly prepared and cooked to order for you. Our main menu is supplemented each day with seasonal specials. On Sunday's we have a spectacular Sunday Lunch Menu which includes our quality Hankridge Sunday Roast. See our menus and book here. Our menu has won us many awards including a 2017/2018 Taste of the West Silver Award. The Hankridge Arms is a Dog Friendly pub, dogs are allowed in the bar area. The pub boasts a large car park and is located near the M5 less than 2 minutes away from Junction 25 for Taunton.

PRICE RANGE

£3.00 – £25.00

CUISINES

Bar, British, Pub, Gastropub

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

Meals

Lunch, Dinner, Brunch, After-hours

FEATURES

Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service

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4.0

835 reviews

Excellent

387

Very good

230

Average

Poor

Terrible

Fredthetrain

Bristol38 contributions

Excellent Sunday Lunch, great food and service

Jan 2020 • none

Visited today with my good wife and enjoyed a Sunday roast. The pub was busy but the service was great. My wife had the roast pork with 'to die for' crackling. I had the roast beef but cannot eat a lot so went for the small portion (reduced the 2 courses from £18.50 to £14). The food was quickly served and was hot and a selection of extra vegetables was served despite there being 4 vegs on the plate. The beef was perfectly roasted and tasted great and the pork was well cooked. Main course was followed for herself an orange light sponge covered with dark chocolate .... yummy. I had the cheese board, 2 cheeses, biscuits, celery, grapes, butter and chutney. I had a cool Guiness and my wife a lemon and lime. We were not rushed, had plenty of room and were well served. Not bad for less than £40. Will visit again to try the fish.

Written 26 January 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Topcat

1 contribution

Amazing food and lovely staff!

Oct 2020 • couples

Myself and my partner visited for lunch on Saturday, the pub was busy which was great to see. We were greeted as soon as we walked through the door and were promptly shown to our table and asked if we wanted to order drinks which we did. The drinks were delivered quickly and in a safe manner. Our waitress greeted us when she went past the table and was very friendly. Although she was clearly very busy running around she was soon back to take our order. The food arrived within a reasonable amount of time considering how busy they were and it was delicious! My partner had the duck which was cooked perfectly to his specification and I had the chicken burger which was lovely! Good value for money and we will definitely be back :)

Written 27 October 2020

Sparky196650

Chippenham75 contributions

Valentine’s Day Lunch ❤️

Feb 2020 • couples

Our first visit to this wonderful venue for a Valentines Day lunch ❤️. The location is a little odd, a 16th century building in the middle of a retail park. But don’t let that put you off. Once inside the historical character and log burner create the perfect atmosphere. We had not booked and the place was busy but the staff made us very welcome and were found a table straight away. The food was perfect we had the Duck breast & seafood languine followed by Ginger cheesecake and chocolate orange sponge. All served perfectly by excellent staff. So glad we found this little gem tucked away on a retail park. We will definitely be paying another visit soon 👍

Written 14 February 2020

Helen M

1 contribution

Shocked and disappointed

May 2021 • none

Lunchtime treat today with my partner. I was shocked and disappointed when my veggie meal. Chickpea and red pepper burger came sandwiched with bacon. This was upsetting as you imagine. When it was pointed out, the burger was exchanged for another replacement burger.We could not then eat together and my meal was not very hot when it came back. I eat a small amount and left the rest. I did point this out at the time of paying bill, but was not offered a discount. An apology from a manager and deducting the meal from the bill would have been good practice I think. Safe to say we won't be using The Hankridge Arms again.

Written 24 May 2021

Richard C

Cullompton44 contributions

So disappointing - way overpriced for what you get

Oct 2020 • couples

Visited for Sunday lunch having seen the advertised menu on line - to find that it wasn’t available. Offered Beef or Pork which took forever to come and which, when they did, was both cool and lacking in quantity! Waitresses were slow and the male supervisor showed no skills on hospitality. Over very disappointing - overpriced for what you get and not an experience to worry about repeating

Written 11 October 2020

843LisaB

Thank you for your feed back. I don't understand if it was so bad why you didn't complain on the day? If you had we could have put it right, however you seem to think its ok to complain on here! These sort of reviews are making small business go under, please say something on the day. Kind regards Jacki

Written 24 October 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claire hitch

1 contribution

Wouldn't come back again

Sept 2020 • friends

Four of us visited last night for a meal, welcomed by a friendly girl when we first arrived and then it went down hill. The girl serving the table with our food was first class but the chap who I think is the manager was totally rude and refused us the second drink around 9.15pm when we all knew that we had to be out before 10pm. I now things are not nice in these strange times but if u want customers then things have to change. This isn't the first time but it will certainly be the last

Written 27 September 2020

Linda V

Taunton8 contributions

Disappointed

Dec 2022 • friends

Reserved table for 6 of us at 7.45pm, on arrival when given the menus we were told 5 of the dishes from the main courses where not available as sold out!!! Leaving us a very limited menu to choose from. Baring in mind it's a Friday night, run up to Christmas & the tables were pre booked why would a restaurant of this size be so short of food??. However, what food we did have was very good. Also, there was a member of staff (male with glasses) who made us feel unwelcome & had a hostile attitude both to us & in general throughout the evening. As a result of this we would hesitate in revisiting.

Written 9 December 2022

Jacki W

Thank you for your comments. We are sorry we had sold out of a few items but it is a very busy time of year and as you can imagine we don't always get it right on our ordering, as its a little bit of guess work what items are going to sell. Regarding the member of staff, he is our front of house manager and this time of year he's always running around and may have come across as being hostile but i can assure you he's not and sorry you felt this way. Thank you very much for your feed back as it is much appreciated. Kind regards.

Written 13 December 2022

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Plainsborochef66

3 contributions

SHOCKED AND EXTREMELY DISAPPOINTED!

Dec 2021 • family

Appalling and disgraceful. Special occasion - food was beyond unacceptable, Starter :- Asked for balsamic for focaccia starter and was presented with vinegar and told that was all they had! Then for mains :- Who would have thought a sharing £75 platter would be presented with burnt items on it and Med steak would have slices underneath that were BLUE, sauce cold and had a bitter unsavoury taste. Also, another dish had old hard slices of luke warm old potatoes and not once did anyone attempt to ask how our meal was until they came to remove plates… Not impressed nor would recommend ( unless you want a sandwich or potion of chips)!!!

Written 4 December 2021

mike m

Hi, I have spoken to the team about this visit. You were originally in the bar and you asked to move into the dining room which we accommodated, No where on the menu does it mention balsamic dressing so your server was correct in saying we dont have it as we don't have it stocked. You have failed to mention that your onion loaf was replaced and the complimentary bottle of wine. i'll just leave it at that. the manager

Written 7 December 2021

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Captainkaff

Taunton29 contributions

Excellent Food and Efficient Staff

Mar 2022 • family

Had a brilliant time celebrating a birthday party. Pre ordered 18 meals some of which were specially catered for off the menu and all meals were delivered at the same time. Very impressed and the food was lovely. Appreciate the work the staff and chef went to to pull this event off so smoothly. I also appreciated the efficient response to the numerous emails sent prior to the event. Very reliable and will go again.

Written 5 March 2022

Cornish497

Saint Mellion8 contributions

Average

Feb 2020 • friends

Found the staff a little surly. Initially we were served the wrong starters, mistakes happen I understand that. The main course was average, not enough vegetables for 4. My friend chose a dessert, only to be told they had run out. My husband ordered the cheese and biscuits and it looked as though mice had been at it,a miniscule amount of cheese on the plate and the waiter whipped it away without bothering to ask if he'd finished! All in all not a great Sunday lunch for the money. We won't be back

Written 23 February 2020

Janet T

Somerset201 contributions

Sunday lunch

Feb 2020 • couples

Had Sunday lunch and the portions and service were excellent. Food was great as well the only negative being my lamb was overcooked so a bit tough in places, my husband’s pork was perfect. They had run out of the dessert I ordered which was a shame but the substitute was good. Having said all that it was good value for money and we will be back.

Written 23 February 2020

Le Big D

Whiteley152 contributions

Delighted to have found this

Mar 2022 • none

Stumbled across purely by chance as it is surrounded by superstores. Let that not deter you though, his was a GREAT find. Good food, decent ales and very pleasant staff. Dog friendly which helped as well, Really enjoyed the meal; some dishes are on the pricey side, but cheaper meals are available. Will defiantly return

Written 16 March 2022

julie lock l

2 contributions

Such a shame

Aug 2023 • friends

I really love the food at this lovely little pub, but today left me feeling a little underwhelmed, although I opted for the light menu by having the ploughman’s lunch I didn’t expect for £13 to only get a tiny breadboard with two pits of different cheeses some ham and a boiled egg. All as you would expect, but it only came with a tiny ramekin of piccalilli half a pickled onion, and two slices of bread, not whole slices, so no salad, no apple, no tomato, no onion no accomplishments, as expected from a normal traditional Ploughman’s lunch. I asked for a small side salad 🥗 in the end which was a tiny bowl of salad leaves 🤷‍♀️ such a shame 😌

Written 16 August 2023

Jacki Ward-Vallance

Sorry to hear your feed back, did you report to a member of staff on the day so they could put this right? It's very difficult to sort any issues you have when you have left. And bad reviews don't do you or the business any good.

Written 15 September 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard L

Devon10 contributions

Hidden, Charming, Delicious!

Dec 2020 • none

Second dining experience at The Hankridge Arms and each one equally brilliant. Tucked away amongst a retail hot spot, conveniently off J25 of M5. First visit I opted for the Duck Special, and my friend had the Pork Belly (I was already jealous) but mine did not leave me with food envy, it was sublime, more likened to fine dining restaurant than a country pub, yet it seems they cater for all types. I saw Burgers, Fish and Chips, Sandwiches all wizzing past me on this busy afternoon. This latest visit I opted for the Duck Wrap (a little lighter for a late Lunch) and again delicious. Nice little side order of piping hot fries on the plate, satisfied my hunger perfectly. We were looked after by the young waitress faultlessly and had I caught the new land lady's name I would have personally thanked her, but she was busy busy lending a hand to her team. Can't wait to visit again. Thank you!

Written 3 December 2020

Albert M

1 contribution

Sunday roast

Jan 2023 • friends

Lovely pub. Friendly staff. Went for a Sunday roast. Disappointed really the plate came swimming in gravy. That's ok if you like a plate of gravy. One small slice of beef. One small piece of roast parsnip. Food was nice. Advise to the chef please allow your customers to choose how much if any gravy they would like. A small gravy boat would be more dignified and acceptable for the guests.

Written 10 January 2023

Jacki W

Thank you so much for your feed back. The chef is now only putting a little gravy on and offering more if required. He has also increased the portion side. Kind regards Jacki

Written 21 January 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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