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London Road | Bassetts Pole, Sutton Coldfield B75 5SA, England
+44 121 308 6765
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  • Excellent21%
  • Very good21%
  • Average15%
  • Poor15%
  • Terrible28%
2 weeks ago
“Don’t bother!!!!”
4 Feb 2018
“Not this McD's if you wanna be healthy !!!”
Restaurant Hours
American, Fast food
London Road | Bassetts Pole, Sutton Coldfield B75 5SA, England
All Details
Write a ReviewReviews (38)
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1 - 10 of 38 reviews

Reviewed 2 weeks ago

Went with my 12 year old son. Food was once again luke warm and poorly put together. Had enough of it so complained. Stroppy female Assistant took it off me when I asked for a hot Fillett instead of the nearly cold one they had...More

Thank foodlover847
Reviewed 4 February 2018

After visiting with children I was happy that I could have a salad, this was not to be!! I was so disappointed after ordering on the in store screen that upon leaving after having coffee I decided to ask staff why there was no salad....More

Thank Sparkyscheeky
Reviewed 2 January 2018 via mobile

Poor quality food and staff, this location was quite good but has continued to decline big time. If you visit check how much they charge as pricing varies depending on which idiot serves you. They have lost a long time customer we will not visit...More

Thank alandean10
Reviewed 2 December 2017 via mobile

Came here Saturday 2nd December 2017 to buy some bacon rolls for the lads. Eight AM in the morning on what should be the busiest breakfast morning for them and they had ran out of bagels, bacon rolls and mcMuffins. The only thing they had...More

2  Thank Docmatt
Reviewed 23 October 2017 via mobile

This restaurant is going down and down, items without all the items advertised dried meat or burnt. Breakfast no better muffins are dried out and hard again the sausage is generally burnt.

Thank alandean10
Reviewed 14 September 2017 via mobile

This place really is the pits where McDonalds restaurants are concerned. Idle, feckless staff who aren't in the slightest bit interested in serving customers. The franchise owner of this McDonalds would do well to organise a few anonymous test customers to get a feel for...More

Thank Eddie f
Reviewed 16 June 2017

Stopped at this restaurant on my way to the airport. I'm sorry but I cannot find anything positive to say about the experience. I ordered at the counter but found it difficult to understand what the young lady was saying. I ordered a Big Mac...More

2  Thank anythingwilldo_9
Reviewed 20 May 2017 via mobile

I used the screen ordering and it was delivered so quick. Very hot. Superb service. Clean toilets and a very clean restaurant. Carpark first class. 10/10

Thank Dennis L
Reviewed 16 May 2017

I travelled over from the midlands for an appointment and was caught up in the gridlock that crippled Birmingham drivers and travellers due to a discovered world war 2 bomb. After five hours stuck in traffic that had been diverted from Junction 6 TOWARDS ASTON...More

Thank mauramurphy2017
Reviewed 26 February 2017 via mobile

A big thank you to the lovely (older) lady assistant who was working at the tables yesterday (Sat 25th Feb) at about 3pm. She was lovely to my 3 year old son who was distraught because the milkshake machine wasn't working! We'd been at the...More

Thank MandR74
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Brunch
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: London Road | Bassetts Pole, Sutton Coldfield B75 5SA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 121 308 6765
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