Whitby's

Whitby's

Someone from this business manages this listing.
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+44 1709 838000+ Add website
Hours
Sun
11:30 - 21:00
Mon
11:30 - 21:00
Tue
11:30 - 21:00
Wed
11:30 - 21:00
Thu
11:30 - 21:00
Fri
11:30 - 21:00
Sat
11:30 - 21:00
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
3.9 of 5 bubbles
Atmosphere
3.9 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£5.00 – £12.00
CUISINES
Seafood, British
Special Diets
Vegetarian friendly, Gluten free options
meals, features
Is this location primarily known for Bars & Pubs?
About
AT WHITBY'S ITS OUR AIM TO MAKE YOUR VISIT THOROUGHLY ENJOYABLE. WHETHER YOU CHOOSE OUR TOP QUALITY FISH AND CHIPS, A TASTY PIE OR SALAD EVERYTHING IS FRESHLY PREPARED IN OUR KITCHEN JUST FOR YOU. WHITBY'S HIGHLY VALUE ALL OUR CUSTOMERS AND WE INTEND THAT YOU LOVE THE EXPERIENCE AND LEAVE WITH A BIG WIDE SMILE. WE LOOK FORWARD TO SEEING YOU AGAIN AND AGAIN. 5 Star rating for food and value Experienced, friendly staff Family sized tables Party bookings welcome (private/society/coach/birthdays) Fully licensed Full disabled access Major credit cards accepted Free car parking Gluten free options available
PRICE RANGE
£5.00 – £12.00
CUISINES
Seafood, British
Special Diets
Vegetarian friendly, Gluten free options
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Takeout, Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
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4.0
4.0 of 5 bubbles1,196 reviews
Excellent
579
Very good
293
Average
137
Poor
98
Terrible
89

Travellers@61
46 contributions
3.0 of 5 bubbles
Mar 2024 couples
Had our usual take away tonight, partner had pie and chips, very poor portion. I had scampi and chips, paid for 10 pieces of scampi only got 8 and one of them was an empty shell, again very poor portion of chips . Called up to complain about the scampi and was very rudely told WHAT DO YOU WANT ME TO DO!! I explained very calmly that the next time we came in it would been nice for some kind of gesture seeing as we were regular customers. And guess what she put the phone down on me. So lm now in the process of arranging to see the manager at Whitby’s. Hopefully she will be reprimanded
Written 13 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John E
Sheffield44 contributions
3.0 of 5 bubbles
Feb 2025 couples
Called at Whitby's this week and as always, we enjoyed great skin-on haddock, beautiful chips and tasty peas. I know Catcliffe isn't in proper Yorkshire - which starts at Woolley Edge - but I'd still like to have the option of proper Yorkshire portions as I can at the Wetherby Whaler, Murgatroyds, and elsewhere around Leeds and its environs. Sheffielders might be nesh, and not equal to a Wetherby Whaler Special, but Loiners aren't. In addition, the customer service wasn't up to the standard we expect here or elsewhere. We asked for a pot of tea with our meal. It arrived ten minutes later after three reminders. One piece of bread and butter wasn't sliced either. This is elementary slackness, and a consequence of a front of house team who aren't led, aren't on their toes, don't remember what customers have asked for, don't have their eyes open, and spend too much time chatting with each other.
Written 14 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bobsbuns
30 contributions
5.0 of 5 bubbles
Jan 2024 friends
A big Thank You to Whitbys, Catcliffe who fed 35 members of the Barnsley and District Multiple Sclerosis Support Group yesterday, 20th January, It cannot have been easy working with such a large party in a packed restaurant but you did quickly and efficiently especially Michelle who was extremely organised with a continuous smile on her face. The food was up to its usual high standard, hot and everyone eating at the same time. It’s the second year running the group have visited and thoroughly enjoyed our visit.
Written 21 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

japfx
Rotherham168 contributions
2.0 of 5 bubbles
Sept 2023 family
We are regular visitors to this restaurant & enjoy the food here. On visiting today we were very disappointed by the extremely poor service we received. On arrival we were eventually seated after the lady taking several payment had asked staff to seat us 3 times. We then waited for someone to take our order & eventually I asked a passing waitress if we could order. She took our order & repeated it correctly back to us. We waited patiently for our drinks, which arrived with the food & plonked at one end of the table!! The waiter serving my father in law dropped one of his cod bites on the table & proceeded to pick it up with his fingers & serve it to my father in law!! My husbands meal did not arrive, so I said we are one cod bites meal short. It still did not arrive. I was absolutely flabbergasted that the meal had been served to my father in law & asked him if he wanted me to return it, he said no it was ok. Now if it had been my meal it would have been swiftly returned. Another waitress came over to my husband and said are you a meal short, I replied we were and we had informed staff of this. I was still in a state of shock that the waiter had served my father in law food that had been dropped & put back on the plate with his fingers, so I explained what had happened to this waitress and said I found it totally unacceptable & unprofessional!! She agreed it was unacceptable, apologised & went off to order husbands food & speak to the waiter. By the time it came we had practically finished our meal. I ordered another drink and when this came it was again placed out of my reach at the other end of the table. The waitress did come back & say she had spoken to the manager & we would not be charged for father in laws meal & offered me a free drink. We have never received such poor service at this restaurant and were extremely dissatisfied with our visit today. I have given 2* because the food itself was lovely but service let them down badly!!
Written 17 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet Y
1 contribution
1.0 of 5 bubbles
Aug 2024 couples
We waited 30 minutes for someone to take our order, I asked 2 members of staff who said they couldn’t take our order, however they didn’t ask anyone else to come. e Eventually I. had to ask another member of staff to take our order, when the drinks came my partners drink wasn’t brought, I then asked another member of staff for his drink, he had waited 15 minutes, and still no food, this member of staff was extremely rude, she said we are short staffed I said this was no excuse, we had been waiting 30 minute’s,in the mean time someone brought his drink, she said in a nasty tone of voice you haven’t been waiting 30 minutes then have you . No we were waiting 45 minutes.Where is the customer service today, there is none
Written 23 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

japfx
Rotherham168 contributions
2.0 of 5 bubbles
May 2024 family
Terrible visit today chips burnt, fish bites burnt, beans stuck together in a lump, one of the guests meals got served to another table so he was left waiting whilst the rest of us ate. Had to ask for our bread order and the sides. We go often and never had such bad food or service. When we told waitress chips were burnt & beans were a solid lump she said I can take it all away!!! Really is that the best customer service you can offer.
Written 19 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lauren P
8 contributions
1.0 of 5 bubbles
Feb 2024 family
Had takeaway cod, chips and home made pie. At a price of £5:95 for the pie I was expecting a deep filled luxury pie. WRONG. A pile of stewed steak with an inedible pastry lid. Served in a cardboard box that didn’t hold it well by the time I got it home. Cod was also thin and tasteless. Definitely gone downhill. It’s always been the best chippy in the area. I will leave it a couple of months before returning and hopefully put the poor experience down to one off.
Written 25 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gwyneth J
Worksop7 contributions
5.0 of 5 bubbles
Dec 2023 friends
Should have booked. The car park was very busy but ample space. The place was packed but the receptionist said 15 minutes and it was bang on! We had drinks at the bar while we waited. The drinks were a reasonable price. The selection of draught was limited to a Spanish larger and a British beer. We were shown to our table and our order was taken promptly. The regular cod which was big was perfectly cooked in crispy batter and the chips were perfect. The mushy peas were good. The staff were all really efficient and pleasant. We will return.
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DIANE C
1 contribution
2.0 of 5 bubbles
Oct 2023 friends
Been going here on a regular basis most Saturdays for the last year or so, over the last 3 months have noticed the quality service & product has been varied to say the least. We know what it can be like so accepted the blips but no more! todays gripes cod & chips half the chips came hot half cold on the same plate. The fruit in Knickerbockers Glory yet again tainted by onion! experienced this twice before. So sadly that’s it no more chances.
Written 28 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HullPhil
Geneva924 contributions
5.0 of 5 bubbles
Sept 2023 friends
My friend and I popped in here one Friday evening about 5.30pm. We had not booked and when we arrived it was busy but we were seated quickly. We arrived at the right time since a few moments later it was packed out and the queue was long, The waiting staff were lovely and very friendly but also very efficient. I had the scampi starter and this was massive and really filling. My friend had the prawn cocktail and this also was big and tasty. I had cod and my friend had haddock for main course and both were decent sizes and the batter was cooked well. Chips were perfect and not greasy and the mushy peas and curry sauce tasty. The only “complaint” is the outrageous price of a slice of bread and butter. I do think 50p per slice is a bit high. Other than this it was a fantastic visit and highly recommended.
Written 25 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lee f
2 contributions
4.0 of 5 bubbles
Jan 2024 family
Not been for a couple of years as I thought the food had gone down hill but today's visit from the takeaway was beautiful. the chips were cooked to perfection and the quality of the haddock was very good. It would of been 5 stars but the size of the haddock was probably the smallest iv ever had from any fish and chip shop would say it was like a mini fish but apart from that it was gorgeous
Written 8 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul W
Sheffield1 contribution
5.0 of 5 bubbles
Apr 2023 friends
Visited this Restaurant on 22/4/23, the fish and chips were the best we have ever had and the huge knickerbocker glory for afters was also delicious, so glad we shared it. As soon as you walked through the doors you could see what a well managed place this is with very helpful knowledgeable staff, we both thought it was a nice touch that the managers wore a different coloured shirt and was there to greet you with a smile and then a thank you and goodbye as we left. All in all a very happy customer experience.
Written 23 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joanne B
Doncaster1 contribution
1.0 of 5 bubbles
Apr 2023 none
We arrived to this Whitby’s as a family celebrating our son passing his driving test, we walked in and it was busy. We waited at reception, whilst we waited for a table my husband commented on a blonde lady with a blue and white shirt shouting at the younger members of staff, it made us feel uneasy to be honest, they looked no older than 20 and she was like a dog with a bone, constantly nit picking to the point where we asked our waitress if she was ok she said she was not having an easy day but she was used to it here. It made me so sad and tainted the atmosphere. The food was mediocre and the peas were horrid. We usually go to the restaurant in Doncaster and won’t be returning to this one. In 2023 where you can be anything, be kind.
Written 15 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Denise
Rotherham1 contribution
1.0 of 5 bubbles
Apr 2023 couples
Food was good, as usual, but uncomfortable atmosphere was created by a blonde lady who was aggressively shouting at her coworkers in a condescending manner. I was given the impression she was a manager/supervisor by the way she was ordering people around but I pray she wasn’t as the management skills were awful. It is no way to treat the hard working, kind and professional staff who were trying their best. The lady really lowered the tone and I suggest the people in charge pull her up on this and train her immediately as it has put me off going which is a shame for the business as the food has always been really nice. Or tell her to have her disciplinary’s (hurling abuse at her colleagues) take place in the back, not in-front of the customers. I speak for all of the customers when I say we were embarrassed and felt bad for the staff so we made sure to tip extra!
Written 22 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul M
3 contributions
5.0 of 5 bubbles
Jan 2025 couples
We were greeted by a friendly member of staff and shown to our table. A waiter came virtually straight away to take our order. drinks arrived within a couple of minutes and the food about five minutes later. I had the haddock and my wife had a prawn salad. Excellent as always. too full for desserts.
Written 22 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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WHITBY'S, Rotherham - Poplar Way - Updated 2025 Restaurant Reviews, Menu & Prices - Tripadvisor

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