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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
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meals, features, about
Reviews (613)
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LanguageEnglish
Traveller rating
344
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50
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25
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All reviews pizza pudding two courses great little place house wine at lunchtime main course large party varied menu lovely evening lovely atmosphere family meal carafe
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Reviewed 1 week ago via mobile

Excellent service and food . I took mum and dad we had house wine and starters and main and have brought home a desert to have later.

Date of visit: June 2024
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Reviewed 26 April 2024

The manager was very friendly and chatted while I waited for my friends to arrive. The meal was delicious and the waiting staff were friendly and efficient. We had pizza, pasta, puds and drinks. Will definitely be going again.

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2024 via mobile

As usual top quality decent food at good prices and a friendly welcome. Unsure of the recent reviews posted recently as we really enjoyed our food and will be returning.

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2024

Great choice of food great service great atmosphere little Italy 👍 good choice of drinks wll go again definitely reminded me being in Rome when I visited last year 5 🌟

Date of visit: March 2024
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Reviewed 25 March 2024 via mobile

This has been our favourite restaurant for many years. It changed hands at the back end of 2023 and I was quite prepared for it to stay as our favourite place to go. However, having continued to eat there and visited at least 10 times...under the new owners I have sadly called it a day. It used to be such a pleasure to go. The owner and staff were amazing, soon got to know regulars and were excellent in every way. They would explain what a dish was if you weren't sure and offer recommendations. Food was served with a smile. The food was excellent, generous portions made with good quality ingredients and excellent value. Service was quick and attentive. However, now staff look at you as though you are a nuisance for being there. Service is sloppy. The food has gone rapidly downhill. Portions are noticeably smaller, prices have risen and ingredients have definitely changed. Hygiene standards have dropped. I saw ice cubes being handed over the bar in a carrier bag which was then put into the freezer. I then saw the person who had brought in the ice cubes in the pub accross the road. - behind the bar. If you dont have an ice cube machine - buy them. This is not good practice! If you want another drink you have to try and catch the owner's eye while he is behind the bar - often on hIs phone. He is rude to the staff - often berating them in front of customers and has no personality. He is in the wrong job. He cannot wait to shut up shop. Sadly, I have now made my last visit. A shame as it was so handy and the food and ambience was second to none.More

Date of visit: March 2024
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Reviewed 22 March 2024

I have been going here for years and have never been disappointed at the value, quality and portion size of their food. It has recently changed ownership and I went last night with a group of friends and it was extremely disappointing. Firstly the prices...have gone up, they were amazing value so not totally surprised however, the food and service were disappointing. Prawn starter had plenty of sauce but half the amount of prawns you used to get. One member of the group of 7 did not receive their main until the rest of us had finished ours. She had been forgotten about. It was a dish she had before, but there was something odd with the cheese and she struggled to eat it and left over half her meal. Desserts were disappointing. Tiramisu used to be amazing, now it’s tastes of nothing, just sponge and mascarpone or cream. One party member and ice cream and coffee liqueur which she highly recommended, but was disappointed as it was watery and tasteless and she left it. We had coffee and it was around 9.15pm and they started stacking the tables at the far end of the restaurant as we were the only group left and they kept coming to the table asking to clear glasses even though they had cleared them. They wanted us gone and didn’t mind making it obvious, even though we had a long wait for the missing mains for one member. I don’t think 2 hours in a restaurant is unreasonable. The Manager seemed unfriendly and rude. He’s in the wrong job, but the two younger members of staff were lovely. We asked for our bill and I was surprised they hadn’t taken off the cost of the missing main. This place used to be a little gam, but sadly those days have gone. I won’t be back any time soon, a sentiment that was echoed by two other members of the group.More

Date of visit: March 2024
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Reviewed 13 March 2024

Cannelloni was not anywhere near hot and had a very spicy sauce. Unusual !! Scampi was ordered with salad but only came with a garnish of a lettuce leaf and not much else. When queried there was no attempt to offer anything else, no apology...given. I dont think we shall be going againMore

Date of visit: March 2024
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Reviewed 13 March 2024 via mobile

I've visited this restaurant many times over the years and always been happy with the service and food until this latest visit. Must be new management had no idea what they were doing, main man was rude and food was at best mediocre. When told...by one of our party that their meal was not great he smirked! Had to queue to pay as the younger staff are not allowed access to the till and the one that was had didappeared. Will not be returning any time soonMore

Date of visit: March 2024
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Reviewed 2 March 2024 via mobile

Been here many times but oh dear, what has happened? I felt sorry for young staff who were being spoken to badly. Older staff chewing gum and smirked when told politely that one dish wasn't good. No other response. We were ignored on entering and...had to ask if we could get a drink three times and told "if you want". Then ignored us again as we tried to pay. Completely unwelcoming. Should have seen the signs when I rang with pre-order and was told I'd have to take it in as they didn't have the password to access email! Ignored again as we stood at the till to pay, whereupon my sister just put the money down and left, quite irrate. The man who seems to be running it made us feel like a total inconvenience and God knows how the younger, more professional staff felt (who were not permitted to use the till and had to deal with our frustration) while Basil Faulty (without the wit) ran around looking stressed and oblivious to us! Train your staff, get organised and appreciate your customers. Otherwise you won't have any.More

Date of visit: March 2024
Helpful?1  
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Reviewed 21 November 2023 via mobile

What no coffee! Well not if you want a takeaway. I am a regular visitor to this restaurant and the food is fab. Well priced and excellent service NORMALLY. Imagine my displeasure when I went in for two takeaway coffees from ‘the cappuccino bar’ to...be told no takeaway cups. This is the second week in a row so no excuses really. I said no problem we will sit in. To which the response was ‘I’m on my own so I can not do it’. The words are bad enough but the tone was even worse. So no coffee at the cappuccino bar. So sad.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2023

I would like too take the time too say how fantastic this place is. We went as a family and fiends for my birthday. I can safely say the plates was full and very tasty . We enjoy it when we see that everyone was...happy. Amazing quality of food, incredible hospitality and a lovely location. We'll definitely back as a family and as a couple hopefully ....Thank you all....More

Date of visit: November 2023
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Reviewed 15 November 2023

Small place but amazing food and service…. I can’t wait to go back….very good prices too….2 courses for 14.95 you don’t find nowhere else around Bedford…. I would suggest it to everyone….

Date of visit: November 2023
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Reviewed 14 November 2023 via mobile

After many visits to the Capuccino Bar we were concerned to hear it was under new ownership. We were pleased to find very few changes and those we did find were for the better. Portion sizes seemed larger, service was good and the lunch menu...prices are one of the best bargains in town. A huge relief and we look forward to testing the evening menu in the near future.More

Date of visit: November 2023
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Reviewed 14 November 2023

Firstly, apologies for such a long review, but SO much went wrong! My husband phoned to book a table of 6 for last Saturday night at 8pm for our daughter’s birthday. The lady told him he would have to pay a £5 deposit per person...for tables of 4+ and pre-select our meals. She was unable to take payment over the phone so he would have to come to the restaurant. She told him the table would be decorated and they would put out balloons. A few days later my husband was in Bedford so popped in to pay the deposit. Another lady said no, you only have to pay a deposit and pre-book food on tables of 8+. She told him the table had been booked for 8:50pm. He said no it should be 8pm so she amended it and confirmed the table would be decorated. On arrival for our booking, a young lady was very confused and I could see on their piece of paper that our booking was not on their list. She whispered with 2 men, then they seemed to have a disagreement with each other. One of the men told us to follow him. We did, right to the end of the restaurant, where we were seated in semi darkness, next to the toilet, at an undecorated table and it was very cold. We sat, chatted and perused the menu. About 20 minutes later, the same man came back to our table and said he wanted to take our drinks orders only, he was very firm about that. We told him we were very cold and he said that he couldn’t put the heater on because it would make other customers too hot! After another 15 minutes or so, some of our drinks turned up and the two bottles of diet Coke, that we had ordered amongst others, were flat and tasted horrible. We waited for the man to come back to our table with the rest of the drinks, but my husband gave up and took the two bottles of Coke to the bar to swap them for something else. They told him they were very busy and the lady he had spoken to when he had gone to the restaurant and confirmed our booking, had been sacked because of her mental health issues - a fact that he told them they should not be revealing to customers! When my husband returned to the table, we were still waiting for one persons drink, eventually turning up when we asked again. Following that we were then able to give our food order (after being in the restaurant for about 45 minutes). When the starters finally turned up, they had brought one spare one that we hadn’t ordered . We made a mental note to check the bill at the end of the evening to ensure we had not paid for the two flat cokes and the extra starter. They came to clear away our starter plates, whilst one member of our party was still eating hers. Once we had received our main meals, my pizza was supposed to be a spicy chilli one However, I have had spicier toast in my lifetime! The chilli pizza that the previous management used to serve was delicious, this was not. My daughter did not enjoy her carbonara. On trying to use the unisex toilet, we had to point out to them that there was zero toilet paper in there. It wasn’t particularly clean either. When our main meal plates were cleared, the staff took them through the fire door at the rear of the restaurant, presumably a shortcut to their kitchen, however, they left the door wide open, making us even colder! One of our party got up to close it for them. Then both the men came back to the table again and began collecting the placemats off the table and started clearing everything away. I asked our table if anyone would like any desserts or coffee, because clearly they weren’t on offer from them! We were told that they wouldn’t bother bringing our bill to us, but we should pay on the way out. We were very much being told to move on! Because of everything that had gone on prior to and during the evening, we said no, we would like an itemised bill please. So the man brought it to us extremely quickly, if only the food and drink had been as swift! As expected, the bill was wrong with the Cokes on there as well as other mistakes, however, the mistakes worked in our favour, so we accepted their incorrect bill and paid it on our way out! Obviously, no tip was left! We have eaten at this restaurant for lunches and dinners many times over the last few years, but sadly it only takes one really bad experience with literally everything going wrong and now we will never, ever go back with these people there. We were embarrassed to have taken our friends there to celebrate our daughters birthday when we could’ve gone to so many other amazing Italian restaurants in Bedford.More

Date of visit: November 2023
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2023 via mobile

Meal for 4. Food really good. Service great. Pricing fair and didn’t feel ripped off! Lovely meal, at a fair price with great friendly service. Would definitely recommend and will definitely go back. Pricing was spot on ! Thank you for a lovely evening

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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debs121066
1 October 2018|
Answer
Response from CappoBar36 | Property representative |
We cater for gluten free and dairy free along with vegetarian and vegan options.
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Hay593
1 March 2015|
AnswerShow all 2 answers
Response from Happywanderer543 | Reviewed this property |
There is no car park, best bet is Lurke Street multi-storey, 5 or 6 minute walk, costs £1-80 for 2hours or less.
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THE CAPPUCCINO BAR, Bedford - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Cappuccino Bar

The Cappuccino Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4